Livechat Software Sa (LCHTF) Q2 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Ladies and gentlemen, thank you for standing by, and I would like to welcome you to the discussion on text Q2 2025-2026 KPI conference call. The call today will be hosted by Marcin Droba and Wuzia Kaseya from the Investor Relations Department. At the end of the presentation, we'll have an opportunity to ask questions. So without further ado, I would now like to pass the line to Wuzia. Please go ahead, ma'am. Good afternoon. Thank you for participating and for your interest in our company. Today, we will mainly focus on discussing the operational data presented in our current report, but we will also say a few words about our new product, TexApp, which had its official premiere on September 30th at the Context event dedicated to our clients. We warmly invite you to watch the recording available on YouTube. Until recently, we did not actively promote TextApp on text.com, yet we already secured our first paying customer, a key internal milestone to validate the process. We know the product works, we use it ourselves, and it already supports more than 700 organizations in their daily operations. The past quarter was challenging, as summer is seasonally weaker for acquisitions. In addition, we concentrated our efforts on text app amid persistently difficult market conditions. Beyond macroeconomic headwinds, changes in content search and the way Google presents search results, they have impacted not only our acquisition channels, but also our customers. We are adapting to these changes, acquiring, for example, clients coming from LLMs. but we are still in a period of continuous transitions in this area. At the same time, we note improvement in payment volumes and increasing the share of larger customers with MRR above US$500 in our business. The group already accounts for ...