RAMSDENS HOLDINGS PLC (RFX) — Annual Results

Investor webinar replay

Replay transcript excerpt

Good afternoon, ladies and gentlemen. Welcome to the RAMSDENS HOLDINGS PLC Annual Results Presentation. Throughout today's recording meeting, investors will be in listen only mode. Questions are encouraged. They can be submitted at any time just using the Q and A tab on the right hand corner of your screen. Simply press your type your questions and press send. The company may not be in a position to answer every question received during the meeting itself. However, the company can review your questions submitted today and publish responses where it's appropriate to do so. Before we begin, we'd like to submit the following poll. I'm sure the company would be most grateful for your participation. I'd now like to hand over to the management team today, Peter, Martin. Good afternoon. Thanks, Mark. Well, welcome, everybody. Let's say, hopefully, we have as many questions as normal. We're quite happy to answer them as we always have been. The picture on the front, that's our Burton store that was opened about twelve months ago, a usual disclaimer. Contents page with a typical jewelry window there, segmenting the the different jewelry we have on offer new on secondhand. So who we are? The the key thing, bottom right hand corner, we're diversified. For income streams, it's a pretty even pie chart. There's also gonna be swings from year to year. You can see the numbers there ranging from 21 to 29% of gross profit. A map of where we are in The UK, we're still a very predominantly northern business. We are headquartered on Teeside. We have a processing center in Middlesbrough and, if not, an office in Stockton. We have dedicated websites for each service. You can see some of the Trustpilot responses below, and we'll talk about if that four key services, how they work, how we ma...