Bewith,inc. · TSE:9216
Bewith,inc — Q1 FY2026 Earnings Presentation
32 slides from Bewith,inc's earnings presentation, Oct 10, 2025
Slide 1: Presentation Material: Financial Results for Q1 FY Ending May 2026
Note : This document has been translated from a part of the Japanese original for reference purposes only. In the event of any discrepancy between this translated document and the Japanese original, the original shall prevail. Presentation Material Financial Results for the First Quarter of the Fisc
Slide 2: Table of Contents
Table of Contents 1. Summery of Financial Results Bewith at a Glance 3 Financial Summary 4 Sales and Profit Analysis(Year on Year) 5 Quarterly Performance Trends 6 Business Conditions by Industry in Contact Center / BPO 7 Balance Sheets and Statements of Cash Flows 8 2. KPI Progress The Sales and AR
Slide 3: Summary of Financial Results
1 Summery of Financial Results © 2025 Bewith, Inc. 2
Slide 4: Bewith at a Glance
1. Bewith at a Glance ⚫ Revenue and profits declined year-on-year but were in line with projections. ⚫ Omnia LINK external sales continue to show steady growth. Omnia LINK Contact center / Performance External Sales BPO services Sales ARR *1 Total Seating Capacity ８.９3 billion yen 1.16 billion yen 7
Slide 5: Financial Summary
2. Financial Summary ⚫ Although revenue and profit declined year on year, both sales and operating profit progressed as planned. Financial Summary Fiscal Year Ending May 2026, Q1 [Sales]vs. the Compared to FY25 vs. 1H Plan vs. FY26 Plan Initial Plan Previous • The reduction in YoY Rate of Rate of Ye
Slide 6: Sales and Profit Analysis (Year on Year)
3. Sales and Profit Analysis (Year on Year) ⚫ Revenue bolstered by Contact Center/BPO and Omnia LINK new wins. ⚫ Operating profit fell, but the short-term recovery plan is on track. Factors Affecting Sales Changes Factors Affecting Operating Profit Changes （Billion yen） （Billion yen） Revenue and pro
Slide 7: Quarterly Performance Trends
4. Quarterly Performance Trends ⚫ Revenue declined as a decrease in large public projects offset gains in the financial and ICT sectors. Operating profit hit a Q1 low and efforts are underway for recovery in H2. Trends in Sales Trends in Operating Profit （Billion yen） （Billion yen） © 2025 Bewith, In
Slide 8: Business Conditions by Industry in Contact Center / BPO
5. Business Conditions by Industry in Contact Center / BPO ⚫ Compared with the plan, progress in each industry is generally on track. ⚫ Year on year, growth in ICT offset the decline in public projects. Sales Status by Industry • Public project decline Steady Growth was planned due to Aligned specif
Slide 9: Balance Sheets and Statements of Cash Flows
6. Balance Sheets and Statements of Cash Flows ⚫ Cash and deposits decreased due to Q1-specific tax and dividend payments. ⚫ All were as planned, maintaining financial soundness. Balance Sheets Statements of Cash Flows As of August 31, 2025 Fiscal Year May 2026 Q1 Component As of May Component Same
Slide 10: KPI Progress
2 KPI Progress © 2025 Bewith, Inc. 9
Slide 11: The Sales and ARR of Omnia LINK
1. The Sales and ARR of Omnia LINK ⚫ Omnia LINK sales are almost in line with the plan. ⚫ ARR is steadily increasing, expanding the foundation for stable revenue. Trend in Number of Sales of Omnia LINK Trend in ARR as of August 31 （Billion yen） （Billion yen） YoY ＋34.1% Rate of progress 22.0% © 2025
Slide 12: Omnia LINK License Count and ARPU
2. Omnia LINK License Count and ARPU ⚫ License numbers are steadily rising, with large project proposals picking up recently. ⚫ ARPU remains in the 20,000 yen range, as planned. License Count at the End of the Quarter ARPU in the Last Month of the Quarter （Licenses） The backlog of orders＊1 （thousand
Slide 13: The Number of Supervisors and Agents
3. The Number of Supervisors and Agents ⚫ The number of supervisors stayed consistent. ⚫ Operator numbers fell with large public project reductions, but turnover remains low at around 3%. Trend in Number of Supervisors*1 Trend in Number of Agents*2 and Turnover *3 （People） YoY＋2.9% ■ Number of Agent
Slide 14: Short-term Plan Progress
3 Short-term Plan Progress © 2025 Bewith, Inc. 13
Slide 15: Summary of Short-term Plan Progress
1. Summary of Short-term Plan Progress Short-term Plan Seat optimization 1． Seat Utilization Decline & Resolution expected to complete in H1 Indirect labor costs ２． Optimizing Indirect Labor Cost Rate reached appropriate levels Staff increase completed, ３． Enhance external sales of Omnia LINK combat
Slide 16: Seat Utilization Decline & Resolution
2. Seat Utilization Decline & Resolution ⚫ Base restructuring for seat optimization is progressing smoothly and scheduled to complete in H1 ⚫ Plan to increase operating seats and improve utilization rates from the second half due to progress in acquiring new large projects and expanding existing pro
Slide 17: Optimizing Indirect Labor Cost Rate
3. Optimizing Indirect Labor Cost Rate※1 ⚫ In Q1, we implemented two personnel reallocation measures to optimize indirect labor cost rate. ⚫ Achieve approximately 9% indirect labor cost rate, which is the appropriate level Trend of Indirect Labor Cost Rate Indirect labor cost reduction Charging of O
Slide 18: Enhance external sales of Omnia LINK
4. Enhance external sales of Omnia LINK ⚫ Strengthen sales and operational personnel for Omnia LINK external sales business ⚫ While some personnel are still in the process of becoming operational, the current number of proposals is steadily increasing The issue of Omnia LINK Status Proposal Trends I
Slide 19: Topics
4 Topics © 2025 Bewith, Inc. 18
Slide 20: Concluded Resale Agreement with SoftBank Corp. for Omnia LINK
1. Concluded Resale Agreement with SoftBank Corp. for "Omnia LINK" ⚫ Resale agreement with SoftBank Corp. for 'Omnia LINK’ expansion (Aug 2025) ⚫ Certified product status strengthens collaboration, targeting 100+ annual deals. Expansion of SoftBank Bewith sales network ⚫ Approach to SoftBank custome
Slide 21: Selected for JPX-Nikkei Mid and Small Cap Index
2. Selected for JPX-Nikkei Mid and Small Cap Index ⚫ A stock index applying the JPX-Nikkei 400 concept of "highly attractive listed companies" to small and mid- cap stocks. ⚫ Top 200 stocks selected based on multi-faceted evaluation including 3-year financial metrics. Common stocks whose main market
Slide 22: Plan to Meet the Prime Market Continued Listing Criteria
3. Plan to Meet the Prime Market Continued Listing Criteria ⚫ As of May 2025, our market cap falls short of TSE Prime Market Listing Criteria. ⚫ We will strengthen initiatives to boost share price and meet these standards. Market Number of Number of Ratio of tradable capitalization of shareholders t
Slide 23: Appendix
5 Appendix © 2025 Bewith, Inc. 22
Slide 24: The history of Bewith
1. The history of Bewith ⚫ We broke away from traditional contact centers and have achieved growth in our performance through advanced digital technology. Softbank Group March 2, 2022 holder Share Mitsubishi Corporation IPO Pasona group 2020 AI & DX 2016： Starting the sales of -- 30 billion yen-- •
Slide 25: Our business model
2. Our business model ⚫ We have established a "winning business model" in which we develop the systems that we use and sell them externally. GAFA's "Company A." Contact Center / BPO Business EC Business The three key elements of this business ③ ② ① ② ① ③ Ware Employees In-house Facility System Serve
Slide 26: Our Positioning in the Market
3. Our Positioning in the Market ⚫ Bewith is the only company in Japan that can operate contact centers and develop/provide PBX systems. Contact Center / BPO PBX(Systems) Busｉness Scale Business [Competitors] Major Contact Center [Competitors] Large Foreign-based PBX Outsourcers in Japan [Competitor
Slide 27: Positioning of Omnia LINK
４. Positioning of Omnia LINK ⚫ Few multifunctional PBX systems serve large contact centers, keeping competition limited in this market segment. Positioning of Omnia LINK Large Scale Legacy Contact Center Japanese Multifunctional Systems for Large Contact Centers • Foreign Company A • Company A custo
Slide 28: Functional Superiority of Omnia LINK
５. Functional Superiority of Omnia LINK ⚫ From online meetings to training, Omnia LINK delivers complete contact center solutions. Functions Foreign Foreign Domestic Domestic Domestic Domestic Foreign Company A Company B Company C Company D Company E Company F Company L Market Scale/Function Large/M
Slide 29: Advantages of Omnia LINK in User View
６. Advantages of Omnia LINK in User View ⚫ No call center exists without a PBX. Omnia LINK seamlessly integrates PBX and support operations. Call Center Flow & Omnia LINK Advantages Seamless Customer Support with Omnia LINK without Integrations. Recording CRM chatbot PBX AI-FAQ Auto-QA Training AI-s
Slide 30: Future Prospects of Omnia LINK
7. Future Prospects of Omnia LINK ⚫ Omnia LINK incorporates an “AI Agent” for automatic process handling, expanding its use cases and business areas. Error Detection AI Agents Partner Debt collection sourcing AI Agents Estimate To Agentic AI ASEAN Payment Reconciliation Audit Agentic AI Agentic AI L
Slide 31: Disclaimer
Disclaimer Our forecasts, plans, strategies, and other forward-looking statements are based on management's assumptions and beliefs in light of the information currently available to it and involve risks and uncertainties. Please be aware that actual results may differ from forecasts due to various
Slide 32: Gewith
Gewith