Liveperson, Inc. · NASDAQ:LPSN

Liveperson — Q1 2025 Earnings Presentation

9 slides from Liveperson's earnings presentation, May 7, 2025

  1. Slide 1: First Quarter 2025 Earnings Call Supplemental Slides

    First Quarter 2025 Earnings Call Supplemental Slides John Sabino, Chief Executive Officer John Collins, Chief Financial Officer and Chief Operating Officer May 7, 2025

  2. Slide 2: Disclaimer

    Disclaimer This presentation as well as the associated earnings release and earnings call contain and will contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. You can genera

  3. Slide 3: First Quarter Business Highlights

    First Quarter Business Highlights LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. ● 1Q25 Revenue of $64.7M, above the midpoint of our guidance range of $63M to $65M ● Adjusted EBITDA¹ of $0.2M, above the high-end of our guidance range of $3M to $1M Financia

  4. Slide 4: Notable Wins of the Quarter

    Notable Wins of the Quarter LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. One of Canada’s largest One of the world’s largest IBM retailers banks Products Used: Products Used: Products Used: Conversational Cloud, Web Conversational Cloud Automation services th

  5. Slide 5: First Quarter Financial & Operational Highlights

    First Quarter Financial & Operational Highlights LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. Recurring Revenue Revenue by Geography as % of Total Revenue $85.1M 29% 28% 33% 34% 38% $79.9M $74.2M $73.2M $64.7M 71% 72% 67% 66% 62% 91% 93% 93% 94% 93% 1Q24 2Q2

  6. Slide 6: First Quarter Financial & Operational Highlights (cont'd)

    First Quarter Financial & Operational Highlights (cont’d) LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. $630K $630K $640K Average Revenue $625K $625K Net Revenue Retention Rate for Recurring Revenue1 per Customer ARPC2 89% 83% 82% 80% 79% 1Q24 2Q24 3Q24 4Q2

  7. Slide 7: 2Q25 and FY25 Guidance

    2Q25 and FY25 Guidance LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. 2Q25 Guidance FY25 Guidance Revenue $57M  $60M $240M  $255M YoY Revenue Growth 29% - 25% 23% - 18% Recurring Revenue 93% 93% % of Total Revenue Adjusted EBITDA1 $4M  $2M $1

  8. Slide 8: Appendix

    Appendix LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved.

  9. Slide 9: Reconciliation of Adjusted EBITDA

    Reconciliation of Adjusted EBITDA 1Q25 GAAP net loss $14,133 Interest expense 7,478 LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. Interest income 1,457 Benefit from income taxes 345 Depreciation 5,587 Amortization of purchased intangibles and finance le

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