Liveperson, Inc. · NASDAQ:LPSN

Liveperson — Q4 2024 Earnings Presentation

9 slides from Liveperson's earnings presentation, Mar 5, 2025

  1. Slide 1: Fourth Quarter 2024 Earnings Call Supplemental Slides

    Fourth Quarter 2024 Earnings Call Supplemental Slides John Sabino, Chief Executive Officer John Collins, Chief Financial Officer and Chief Operating Officer Jon Perachio, Vice President, Investor Relations March 5, 2025

  2. Slide 2: Disclaimer

    Disclaimer This presentation as well as the associated earnings release and earnings call contain and will contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. You can genera

  3. Slide 3: Fourth Quarter Business Highlights

    Fourth Quarter Business Highlights LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. ● 4Q24 Revenue of $73.2M, above the high-end of our guidance range of $65.7M to $70.7M ● Adjusted EBITDA¹ of $8.1M, above the high-end of our guidance range of $2.1M to $7.1M Fin

  4. Slide 4: Notable Wins of the Quarter

    Notable Wins of the Quarter LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. Leading British Broadcast Leading Luxury Fashion U.S. - based Financial and Telecommunications Brand Services Company Company Products Used: Products Used: Products Used: Analytics Stud

  5. Slide 5: Fourth Quarter Financial & Operational Highlights

    Fourth Quarter Financial & Operational Highlights LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. Recurring Revenue Revenue by Geography as % of Total Revenue $95.5M 28% 29% 28% 33% 34% $85.1M $79.9M $74.2M $73.2M 72% 71% 72% 67% 66% 87% 91% 93% 93% 94% 4Q23 1Q

  6. Slide 6: Fourth Quarter Financial & Operational Highlights (cont'd)

    Fourth Quarter Financial & Operational Highlights (cont’d) LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. $630K $630K Revenue Retention Rate for Recurring Revenue1 Average Revenue $610K $625K $625K per Customer ARPC2 Below our target range of 4Q23 1Q24 2Q24

  7. Slide 7: 1Q25 and FY25 Guidance

    1Q25 and FY25 Guidance LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. 1Q25 Guidance FY25 Guidance Revenue $63M  $65M $240M  $255M YoY Revenue Growth 26% - 24% 23% - 18% Recurring Revenue 94% 93% % of Total Revenue Adjusted EBITDA1 $3M  $1M $1

  8. Slide 8: Appendix

    Appendix LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved.

  9. Slide 9: Reconciliation of Adjusted EBITDA

    Reconciliation of Adjusted EBITDA 4Q24 GAAP net loss $112,128 Depreciation 7,145 LivePerson, Inc. Proprietary Information. © 2025 LivePerson, Inc. All Rights Reserved. Other litigation, consulting and other employee costs 2,029 Restructuring costs 3,263 Amortization of purchased intangibles and fi

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