Liveperson, Inc. · NASDAQ:LPSN

Liveperson — Q3 2024 Earnings Presentation

9 slides from Liveperson's earnings presentation, Nov 7, 2024

  1. Slide 1: Third Quarter 2024 Earnings Call Supplemental Slides

    Third Quarter 2024 Earnings Call Supplemental Slides John Sabino, Chief Executive Officer John Collins, Chief Financial Officer and Chief Operating Officer Jon Perachio, Senior Director, Investor Relations November 7, 2024 1

  2. Slide 2: Disclaimer

    Disclaimer LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. This presentation as well as the associated earnings release and earnings call contain and will contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as ame

  3. Slide 3: Third Quarter Business Highlights

    Third Quarter Business Highlights LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. ● 3Q24 Revenue of $74.2M, above the high-end of our guidance range of $69M to $73M ● Adjusted EBITDA¹ of $7.3M, above the high-end of our guidance range of $0M to $5M Financial Up

  4. Slide 4: Notable Wins of the Quarter

    Notable Wins of the Quarter LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. One of the World’s Largest Leading Fast Casual Large Australian Financial Health Insurance Providers Restaurant Company Services Company Products Used: Products Used: Products Used: Web

  5. Slide 5: Third Quarter Financial & Operational Highlights

    Third Quarter Financial & Operational Highlights LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. B2B Core Recurring Revenue Revenue by Geography as % of Total Revenue $101.3M $95.5M 29% 28% 29% 28% 33% $85.1M $79.9M $74.2M 84% 87% 91% 93% 93% 71% 72% 71% 72% 67

  6. Slide 6: Third Quarter Financial & Operational Highlights (cont'd)

    Third Quarter Financial & Operational Highlights (cont’d) LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. $630K $630K Revenue Retention Rate for Recurring Revenue1 Average Revenue $595K $610K $625K per Customer ARPC2 Below our target range of 3Q23 4Q23 1Q24 2

  7. Slide 7: 4Q24 and FY24 Guidance

    4Q24 and FY24 Guidance LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. 4Q24 Guidance FY24 Guidance Revenue $65.7M  $70.7M $305M  $310M YoY Revenue Growth 1 31% - 26% 23% - 21% B2B Core Recurring 93% 92% Revenue % of Total Revenue Adjusted EBITDA2

  8. Slide 8: Appendix

    Appendix LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. 8

  9. Slide 9: Reconciliation of Adjusted EBITDA

    Reconciliation of Adjusted EBITDA 3Q24 GAAP net loss $28,309 LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. Other litigation, consulting and other employee costs 5,253 Depreciation 7,226 Amortization of purchased intangibles and finance leases 3,686 Restruct

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