Liveperson, Inc. · NASDAQ:LPSN
Liveperson — Q4 2025 Earnings Presentation
9 slides from Liveperson's earnings presentation, Mar 12, 2026
Slide 1: Fourth Quarter 2025 Earnings Call Supplemental Slides
Fourth Quarter 2025 Earnings Call Supplemental Slides John Sabino, Chief Executive Officer John Collins, Chief Financial Officer and Chief Operating Officer March 12, 2026
Slide 2: Disclaimer
Disclaimer This presentation as well as the associated earnings release and earnings call contain and will contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. You can genera
Slide 3: Fourth Quarter Business Highlights
Fourth Quarter Business Highlights LivePerson, Inc. Proprietary Information. © 2026 LivePerson, Inc. All Rights Reserved. ● 4Q25 Revenue of $59.3M, above the high-end of our guidance range of $50.5M to $55.5M ● Adjusted EBITDA¹ of $10.8M, above the high-end of our guidance range of $0.3M to $4.7M
Slide 4: Notable Wins of the Quarter
Notable Wins of the Quarter LivePerson, Inc. Proprietary Information. © 2026 LivePerson, Inc. All Rights Reserved. Major European Leading Telecommunications Global Airline Carrier South American Bank Provider Products Used: Products Used: Products Used: Conversational Cloud, LP GenAI, Conversational
Slide 5: Fourth Quarter Financial & Operational Highlights
Fourth Quarter Financial & Operational Highlights LivePerson, Inc. Proprietary Information. © 2026 LivePerson, Inc. All Rights Reserved. Recurring Revenue1 as % of Total Revenue Average Revenue per Customer ARPC2 $73.2M $665K $680K $625K $640K $655K $64.7M $59.6M $60.2M $59.3M 94% 93% 92% 92% 89%
Slide 6: Fourth Quarter Financial & Operational Highlights (cont'd)
Fourth Quarter Financial & Operational Highlights (cont’d) LivePerson, Inc. Proprietary Information. © 2026 LivePerson, Inc. All Rights Reserved. Net Revenue Retention Rate for Recurring Revenue1 Remaining Performance Obligations2 82% 80% 80% 78% 78% $232M $221M $197M $182M $176M 4Q24 1Q25 2Q25 3Q25
Slide 7: 1Q26 and FY26 Guidance
1Q26 and FY26 Guidance LivePerson, Inc. Proprietary Information. © 2026 LivePerson, Inc. All Rights Reserved. 1Q26 Guidance FY26 Guidance Revenue $53M $55M $195M $207M YoY Revenue Growth 18% - 15% 20% - 15% Recurring Revenue 92% 92% % of Total Revenue Adjusted EBITDA1 $2M $5M $4M $
Slide 8: Appendix
Appendix LivePerson, Inc. Proprietary Information. © 2026 LivePerson, Inc. All Rights Reserved.
Slide 9: Reconciliation of Adjusted EBITDA
Reconciliation of Adjusted EBITDA 4Q25 LivePerson, Inc. Proprietary Information. © 2026 LivePerson, Inc. All Rights Reserved. GAAP net loss $46,101 Interest expense 8,073 Interest income 594 Provision for income taxes 3,019 Depreciation and amortization 5,342 Amortization of purchased intangible