Liveperson, Inc. · NASDAQ:LPSN
Liveperson — Q1 2024 Earnings Presentation
9 slides from Liveperson's earnings presentation, May 8, 2024
Slide 1: First Quarter 2024 Earnings Call Supplemental Slides
First Quarter 2024 Earnings Call Supplemental Slides John Sabino, Chief Executive Officer John Collins, Chief Financial Officer and Chief Operating Officer Jon Perachio, Senior Director, Investor Relations May 8, 2024 1
Slide 2: Disclaimer
Disclaimer LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. This presentation as well as the associated earnings release and earnings call contain and will contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as ame
Slide 3: First Quarter Business Highlights
First Quarter Business Highlights LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. ● 1Q24 Revenue of $85.1M, above the high-end of our guidance range of $79M to $83M ● Adjusted EBITDA¹ of $0.5M, above the midpoint of our guidance range of $(2)M to $2M Financial
Slide 4: Notable Wins of the Quarter
Notable Wins of the Quarter LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. Global Fast Casual Multinational Digital Large Australia-based Restaurant Company Entertainment Company Bank Products Used: Products Used: Products Used: Analytics Studio, Agent/Manager
Slide 5: First Quarter Financial & Operational Highlights
First Quarter Financial & Operational Highlights LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. B2B Core Recurring Revenue Revenue by Geography1 as % of Total Revenue1 $100.5M $97.5M $101.3M $95.5M 29% 29% 28% 32% 29% $85.1M 82% 89% 84% 87% 91% 68% 71% 71% 72%
Slide 6: First Quarter Financial & Operational Highlights (cont'd)
First Quarter Financial & Operational Highlights (cont’d) LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. $625K Revenue Retention Rate for Recurring Revenue1 Average Revenue $560K $575K $595K $610K per Customer (ARPC)2 Below our target range of 1Q23 2Q23 3Q23 4
Slide 7: 2Q24 and FY24 Guidance
2Q24 and FY24 Guidance LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. 2Q24 Guidance FY24 Guidance Revenue $76M - $80M $300M - $315M YoY Revenue Growth (22)% - (18)% (24)% - (20)% B2B Core Recurring 92% 92% Revenue % of Total Revenue Adjusted EBITDA(1) $0M - $5
Slide 8: Appendix
Appendix LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. 8
Slide 9: Reconciliation of Adjusted EBITDA
Reconciliation of Adjusted EBITDA 1Q24 GAAP net loss $(35,631) LivePerson, Inc. Proprietary Information. © 2024 LivePerson, Inc. All Rights Reserved. Other litigation, consulting and other employee costs $3,769 Depreciation $8,225 Amortization of purchased intangibles and finance leases $4,217 Restr