Crexendo, Inc. · NASDAQ:CXDO
Crexendo — Investor Presentation (October 2025)
20 slides from Crexendo's investor presentation, Oct 20, 2025
Slide 1: Crexendo Investor Presentation
«}crexendo’ ridge Gerexendo CXDO | Nasdaq Listed the cloud s0k0 CONGRATUL | CREXENDO: |’ oN SURPASSING Crexendo Investor Presentation October 20, 2025 Gerexendo’
Slide 2: Safe Harbor Statement
Safe Harbor Statement This presentation includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These statements relate to, among other things, our history, business lines, bu
Slide 3: What We Do
What We Do Nearly Every Business in the World Has a Phone System Only a Few Companies Provide the Software Infrastructure on the Cloud That Power These Systems A od ~ . deal ALIANza ©crexendo And a Handful of Others Tens of Thousands Provide the Sales and Support of These Systems WE DO BOTH! «crexen
Slide 4: Direct and Indirect Sales Channels
Direct and Indirect Sales Channels The Fastest-Growing UCaaS Platform in North America! Crd Software Solutions ~43% of Total Revenue 235+ UCaaS Software Subscribers: MSP’s + Tech Companies Service Providers - Telecom Companies White Labelers Selling To Vv End User Customers Estimated Serviceable Mar
Slide 5: Financial Snapshot 2025 Q2 2025 YTD
° e Financial Snapshot 2025 Q2 2025 YTD Total Revenue 2025 Q2 Revenue 2025 YTD Revenue $16.6M $32.6M ($ in 000’s) 2021 2022 2023 2024 2025 YTD 20aicome. ref ncome Pan $1.2M $2.4M pes $53,199 = $50,000 $37,554 $95608 02 income 2 Neincome: oe See $2.9M $5.5M $20,000 $10,000 J 2025 Q2 EBITDA 2025 YTD E
Slide 6: Segment Key Performance Indicators
Segment Key Performance Indicators Software Solutions Segment ) & 2 $11.02/Session —_ $6,752/Month 235+ Average MRR _ Average Revenue Software Per Session Per Account (ARPA) Subscribers DS alll 7 U 76% 67% 0.06% Gross Margin Monthly Recurring ‘Avg. Monthly Revenue Churn Rate Percentage Telecom Servi
Slide 7: #1 Customer-Rated VoIP Provider
#1 Customer-Rated VoIP Provider on G2.com* Ranked #1 in 18 Categories on G2.com c2Ratings Gerexendo’ (Re 8x8 VW vowce nextiva FI". Coma Se Sober ae, 49 41 42 43 45 44 46 44 Quality of Support 98% 80% 83% 89% 92% 88% 92% 90% pusiness WHE 99% 83% 86% 90% 90% 89% 92% 93% pequiferens 98% 89% 89% 92% 92%
Slide 8: Future Growth Drivers
Future Growth Drivers Cr hs New Software Subscribers Agents/Partners & Add-On Orders ® Global Key Enterprise and Market Expansion Major Accounts Potential Acquisition Future Applications Roll-Up Strategy and Partnerships 2025 YTD Organic Growth: 32% ss segment 4% ts segment Potential Inorganic Growt
Slide 9: Adoption & Market Penetration Growth
Adoption & Market Penetration Growth Cloud Communications TAM Forecast: USA/W. Europe 2024 Majority of Revenue and Emerging International Markets Customers Currently in USA + Canada: 12 Source Cavell Group Cloud Comms Report + Crexendo Agents: 200+ + United kingdom/Europe: 14 Ss i oe + Software Solu
Slide 10: What's Driving UCaaS Growth
What’s Driving UCaaS Growth Communications Investment Drivers, Global, 2025* 1. Use Al to driver better efficiency and Productivity 2. Improving cybersecurity and compliance 3. Reduction of Costs 4. Provide better customer service 5. Better employee usage analytics 6. Ease for employees to work from
Slide 11: Growth From AI Features & Integrations
Growth From AI Features & Integrations * Artificial Intelligence Is Transforming Cloud Communications And Crexendo Is Currently Delivering Numerous Al Powered Applications: * Crexendo’s Al Call Recording + Record and Transcribe Phone Calls + Present Overall Tone Statistics with Sentiment Analysis *
Slide 12: Growth From AI Features & Integrations (Cont'd)
Growth From AI Features & Integrations (Cont’d) + Additional Crexendo Al Powered Applications: * Crexendo’s Contact Center Conversational Al * Our Al understands when to route conversations to a human agent or arrange for a callback Assist agents with insights built from millions of customer interac
Slide 13: Crexendo's AI Receptionist/Operator - CAIRO
Crexendo’s Al Receptionist/Operator - CAIRO Revolutionizing Customer Engagement - Launching Q4 2025 CAIR& FOR ©crexendo V| > Delivers human-like interactions that strengthen customer loyalty Answers unlimited calls instantly - NO wait times and NO missed opportunities Greets every caller personally,
Slide 14: Recognized For Our Growth and Technology
Recognized For Our Growth and Technology INTERNET, \ ented ‘© GENERATIVE Ar f \ PRODUCT OF THE 500 TELEPHONY racist PRODUCT CF re vO S 2024 wisaner INTERNET. » be oni 6 TELEPHONY PRODUCT EXCELLENCE OF rare eS
Slide 15: Long-Term Financial Targets
Long-Term Financial Targets Organic Revenue Groulh Gross Margins Cash Flow Acquisitions + Software Solutions + SS Margins continue + Focused on * Our 235+ Licensees segment (SS) seeing to improve through increasing positive selling our product is strong growth from synergies and cost cash flow throu
Slide 16: Summary - Why Crexendo!
Summary - Why Crexendo! $60.8M 2024 FY Revenue $8.1M 2024 Adj EBITDA 217% Increase In 3 Years $5.5M Adj EBITDA YTD 2025 $83.5M ~$23.5M Remaining Performance Obligation Cash on Hand ~$400K ~$185M Current Debt Current Market Cap* 27 Consec Qtrs - Non-GAAP Profitability 32%-Software Solutions Organic G
Slide 17: Contact Us
Contact Us Thank You! Doug Gaylor President & COO 602-732-7990 dgaylor@crexendo.com crexendo’ clade the cloud
Slide 18: Appendix
Appendix
Slide 19: Reconciliation of U.S. GAAP Net Income (Loss) to Non-GAAP Net Income
Reconciliation of U.S. GAAP Net Iacom e(Loss) to Non-GAAP Net Income (Waaudted, in thousands, exept for per share and share data) ‘Taree Months Ended June 30, Six Months Ended June 30, 2025 2024 20s 2024 U.S. GAAP netincome/(oss) z tan OT me Tom ‘Spare-tased compensation and related tax (1) 925 788
Slide 20: Reconciliation of Non-GAAP Financial Measures
Reconciliation of Non-GAAP Financial Mensaret a accordance with the requitements of Regulation G isu by the SEC, we ate presenting the most dicectly comparnble US GAAP Gnaacial measures and tecouciling the unaudited No GAAP Gaaucial metics to he Comparable US. GAAP smeastses Reconciliation of US. GA