Crexendo, Inc. · NASDAQ:CXDO
Crexendo — Investor Presentation (May 2026)
24 slides from Crexendo's investor presentation, May 12, 2026
Slide 1: Crexendo Investor Presentation
Crexendo Investor _ Presentation May 12, 2026 lg le} ‘ \ CONGRATYL A. | sag i TULA CREXENDo: || SS | oN SURPASSING
Slide 2: Safe Harbor Statement
Safe Harbor Statement e meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21IE ments relate to, among other things, our history, business lines, business strategy, goals plans and expectations concerning our business, market position and the growth of our business, busine
Slide 3: What We Do
What We Do Weduectin cue ph &, Only a Few Companies Provide vtfvetfte * ° the Software Infrastructure on the cisco. metaswitch «Screxendo Cloud That Power These System And a Handful of Others Tens of Thousands Provide @Q® crexendo’ the Sales and Support of These Systems RingCentral 8x8 VJ vonace AVA
Slide 4: 7+ Million Global Users
o [—) 7+ Million Global Users use & trust Crexendo’ Direct and Indirect Sales Channel The Fastest-Growing UCaaS Platform in the North America! Software Solutions Telecom Services ~44% of Total Revenue* ~56% of Total Revenue* 245+ UCaaS Software Subscribers: + Direct Sales + 225+ Agents & + MSP’s + T
Slide 5: Financial Snapshot
Financial Snapshot 182% Revenue Increase Over 3 Years ($ in 00's) $68, ar $70,000 Sensa8 $60,000 $53,199 $50,000 $40,000 $30,000 $20,000 $10,000 + Nasdaq: CXDO a 710 2026 QI] 2025 Totals 2025 Revenue Fe QI Revenue 2025 GAAP Income ) sim “2026 QI Non-GAAP Net Income Z $3.3M 6% 2026 Q1 EBITDA 4 2025 E
Slide 6: Segment Key Performance Indicators
Segment Key Performance Indicators ‘) $11.94/Session Average MRR Per Session lal 68% Gross Margin Nasdaq: CXDO 5 $7,677/Month Average Revenue Per Account (ARPA) 1} T3% Monthly Recurring Revenue Percentage rn 245+ Software Subscribers ran SE 2 on% Avg. Monthly Churn Rate o) $18/Month Average Revenue
Slide 7: Future Growth Drivers
Future Growth Drivers (CO New Software Agents & Global Key Market Subscribers & Partners Expansion Add-On Orders d@ & Enterprise & Major Potential Future Accounts Acquisition Roll- Applications & Up Strategy Partnerships 2025 Organic Growth: * 27% software Solutions 6% telecom Service Services Poten
Slide 8: Recently Announced Acquisition of ESI
AvCrexendo® Company. Recently Announced Acquisition of + ESI isa 38 year old leading UCaaS Provider headquartered in Plano, Texas + ESI generated $26.1M in revenue in 2025; combined with Crexendo’s $68.1M in revenue, the combined company should approach $100M in annual revenue ESI w GAAP profitable
Slide 9: Crexendo / ESI Pro Forma
Crexendo / ESI Pro Forma* Historical ProForma & C crexendo” ACrexendo® a Stronger Together!! Paras oy Nasdaq: CXDO * Pro Forma Notes in Appendix @Q® crexendo
Slide 10: Adoption & Market Penetration Growth
Adoption & Market 2 . @ 4 Penetration Growth — e e= 4 D 1 Unified Communications (UCaaS) @ Market Size Forecast 1 10 Growth of UCaaS in North America fy e , CAGR: 17.8% @ $84 Majority of Revenue —_ Emerging International and Customers Markets Currently in USA *Ganadars * \Crexerido Agents: 225+ * Un
Slide 11: Ranked #1 by Real Customers on G2.com
Ranked #1 by Real Customers on G2.com* Ranked #1 in 18 Categories on G2.com G2Ratings crexendo’ (Rr Ei VW vonace nextiva cisrcs Ooma Glo ownsers Zo GO) | 2S aS 81% 83% 89% 92% 88% 92% 90% Quality of Support Ease of Doing Business With 84% 86% 90% 90% 89% 92% 93% aeaiohens 89% 89% 92% 92% 91% 92% 92%
Slide 12: What's Driving UCaaS Growth
What’s Driving UCaaS Growth Communications Investment Drivers, Global, 2025* # Ss Ss S$ 1. Use Al to driver better efficiency and Productivity 2. Improving cybersecurity and compliance IDC Estimates that the projected 3. Reduction of Costs 4. Provide better customer service spending on Al by 2027 wi
Slide 13: Growth From AI
Growth From Al Features & Integrations Al is Transforming Cloud Communications and Crexendo is Currently Delivering Numerous Al Powered Applications: Record & Transcribe Phone Calls + Record & Transcribe Collaboration Meetings Present Overall Tone Statistics with Sentiment + Present Overall Tone Sta
Slide 14: Growth From AI
Growth From Al Features & Integrations Additional Crexendo Al Powered Applications: + Al understands when to route conversations to a human agent or arrange for a call back + Assist agents with insights built from millions of customer interactions + Enhance customer self-service with quick, human- l
Slide 15: Crexendo's AI Receptionist & Orchestrator - CAIRO
Crexendo’s Al Receptionist & Orchestrator - CAIRO Launched Jan 2026 + Delivers human-like interactions that strengthen customer loyalty + Answers unlimited calls instantly - NO wait times and NO missed opportunities Gian th By 7alniforcing brand professional: from a cost center to reets every caller
Slide 16: Recognized For Our Growth & Technology
Recognized For Our Growth & Technology ~ TELEPHONY 20000 )) GENERATIVE AI , PRODUCT OF THE , YEAR 2025 ~ 2025 > ON \p TELEPHONY), | or EXCELLENCE Nasdag:CxDO ©crexendo’
Slide 17: Long-Term Financial Targets
Long-Term Financial Targets Organic Revenue Growth * Software Solutions segment (SS) seeing strong growth from licensees +28% in 2025 + Two largest platform providers Cisco and Metaswitch disrupting their partners = New logo growth + Telecom Services (TS) adding new agents/ partners and seeing good
Slide 18: Crexendo's Snapshot To Start 2026
Crexendo’s Snapshot To Start 2026 Nasdaq: CXDO $68.2M 2025 FY Revenue 182% Increase In 3 Years $93.6M Pro Forma 2025 $135M Remaining Performance Obligation ~$100K Current Debt 30 Consec Qtrs- 11 Consec Qtrs - Non-GAAP GAAP Profitability Profitability $8.0M 2025 EBITDA $11.2M 2025 Adj EBITDA ~$7.2M C
Slide 19: Thank You
Doug Gaylor President & COO “ Vv = 602-732-7990 Th an k You dgaylor@crexendo.com 2 we = A : i a Nasdaq: CXDO E. s, ‘ f ~ © Crexendd* Tige the cloud
Slide 20: ass RAITT!
ass RAITT! Nasdaq: CKXDO : PP PPL pride the cloud
Slide 21: Reconciliation of Non-GAAP Financial Measures
Reconciliation of Non- paseo ee ere GAAP fi ial rr ir oncilii GAAP Financial Measures = ‘<< Non-GAAP financial metrics to the asure In accordance with the requirements of Regulation G issued by the SEC, we are presenting the most directly comparable U.S. GAAP financial measures and reconciling the u
Slide 22: Reconciliation of Net Income to EBITDA to Adjusted EBITDA
vith the requiremer Reconciliation of Non- Sopa ncaa GAAP fi GAAP Financial Measures 9 «i comparabl Reconciliation of U.S. GAAP Net Income((Loss) to EBIMDA to Adjusted EBIIDA (Unaudited, in thousands) Three Months Ended March 31, 2026 2025 U.S GAAP net income/(loss) $ 378 $ Tit Depreciation and amor
Slide 23: Pro Forma Adjustments
(© Agjysinent forth repevanent of ESTs euttendin finance lees <f$123 and finance lesen, net of cuet portion —_—e_ ©crexendo” (© Adjustment forthe repayment of 55,
Slide 24: Crexendo/ESI Pro Forma Adjustments Cont'd
Crexendo/ESI Pro Forma Adjustments Cont’d (@)Thefallowing adjustments to stockholder’ equity: ‘Bimination ofB8Ts historical stoctholdens" equity s co) Fair valve of Crasendo common stock portion ofESI purchase pice 7433 S67 ‘The unauited proforma condensed combined statements of operations give effe