Activeops Plc · LSE:AOM
Activeops — FY2022 Earnings Presentation
25 slides from Activeops's earnings presentation, Jul 6, 2022
Slide 1: Final Results FY22
ACTIVE Final Results FY22 Presented by 06/07/2022
Slide 2: Agenda
Agenda 2 ACTIVEOPS
Slide 3: A global leader in Management Process Automation
A global leader in Management Process Automation Global Reach . Blue chip customer base Strong SaaS metrics 40+ countries in which software is used 7 offices, 7 countries 190 employees 80+ global, enterprise customers with £20.1m saas ARR substantial land & expand opportunity 10% improvement vs prio
Slide 4: Work arriving
Work arriving Work arriving hA f\ (\ | Daily Productivity tracks work pressure ControliQ CaseworkiQ Workforce management Workforce management for for back-office environments case-work environments Ee Better decisions, made faster = Management Process Automation Significant, sustainable performance
Slide 5: FY22: Strong financial performance - Continued growth
FY22: Strong financial performance - Continued growth £25m, £20m £15m Total Revenue £10m £5m £0m £25.0m £3.4m m — £20.0m - m1 £15.0m £19.6m £10.0m £5.0m £0.0m FYI8A FYI9A FY20A FY21A FY22A mmm S25 Revenue mmm Training & Implementation and Other =m ARR way Transformational year: embracing life as PLC
Slide 6: Progress with strategic goals
Progress with strategic goals @ Land and expand successes o Newlogo wins in all territories and sectors First enterprise scale purchase of WorkiQ by an existing ControliQ customer Expansion deals include three UK banks and multiyear contracts with 3 leading Australian banks Innovation and investment
Slide 7: Financial Review
AcTIVEOPS Financial Review
Slide 8: Strength of SaaS model
Strength of SaaS model Annual Recurring Revenue £20.1m +10% Net Revenue Retention (Last 12 months) 102% (FY21: 104%) o Positive NRR despite some customer churn Expansion Eight out of top ten accounts expanded o All regions © ControliQ and WorkiQ rollouts o Top 40 accounts: o Expanded ARR by 19% over
Slide 9: YE March (£M) FY21 FY22
YE 31 March (£M) FY21 FY22 SaaS Revenue £17.8m £19.6m T&I Revenue £2.6m £3.4m • Group Revenue £20.4m £22.9m Cost of Sales (£3.7m) (£4.4m) • o Gross Profit £16.7m £18.5m Gross Margin % 82% 81% • Operating Expenses* (£16.4m) (£19.0m) o Forex £0.1m £0.2m o o Adj EBITDA £0.4m (£0.3m) o EBITDA Margin % 2
Slide 10: EBITDA — broadly breakeven
EBITDA — broadly breakeven £2.5m “ £1.5m £1.0m £05m | (0.3m) | Ea 2 — | (£0.30) | a (€1.0m) £0.1m AdjEBITDA = SaaSgrowth TR Revenue Sales& Customer Research & Forex/ Other Capitalisation Adj EBITDA YE21 Marketing Delivery & Development of Labour YE22 Relationship Met Sales & Marketing Research & Dev
Slide 11: Strong balance sheet
Strong balance sheet £20.0m £18.0m £16.0m £14.0m £12.0m £10.0m £8.0m £6.0m £4.0m £2.0m £0.0m Notes: FY22 Cashflow co Strong Balance Sheet with > £13m cash and debt free o Efficient cash conversion with positive operating cashflow to EBITDA* at 698%. co Tax payment of £3.5m relating to employee IPO o
Slide 12: Strategy and Opportunity
AcTIVEOPS Strategy and Opportunity
Slide 13: Management Process Automation: A Critical Capability for the Future of Work
Management Process Automation: A Critical Capability for the Future of Work The future of work The back office has typically been a traditional nine-to-five, office- based environment. Hybrid working requiring new levels of flexibility over how, where and when people work. Balancing employee experie
Slide 14: Targeting a clear market opportunity
Targeting a clear market opportunity Launch of CaseworkiQ allows targeting of high profile, regulated use cases Total market is £6.3bn in 2023 Our sectors equate to £1.2bn (19% of the market) <—> He Insurance & Healthcare Within our existing customers and priority target lists the opportunity is c.
Slide 15: Our Opportunity: Europe & APAC
Our Opportunity: Europe & APAC FY22 o Strong growth driven by existing customer expansion o Newlogo sales in BPO, insurance and public sector FY23 co Pipeline particularly strong in existing banking customers o Account management teams strengthened in FY22 to further exploit expansion opportunities
Slide 16: FY22 First enterprise ControliQ customer
FY22 First enterprise ControliQ customer : , to deploy Worki@ Highest revenue growth region an 60% increase in ARR generated by the New logo wins in insurance (AIG) and health-care account Existing ControliQ users, plus new functions FY23 Re-structured sales team to focus on smaller number of target
Slide 17: Our Opportunity: Further innovation
Our Opportunity: Further innovation Automation of management decision Customer testing within the R&D process making with Machine Learning (ML) Capabilities we will be adding to our offering include: o Automated ML-driven forecasting and planning, increased accuracy & control, more released capacity
Slide 18: Committed to ESG
Committed to ESG Our purpose is to simplify running operations Simplifying how organisations’ control operational performance has a transformative impact on organisational success, the wellbeing of employees and the outcomes for customers . Yy >~ Environmental (Planet) .- , The ESG committee determi
Slide 19: Confident outlook
Confident outlook Q1 Trading and Outlook o Pleased with Q1 trading in software and services and across all regions o Dollar strength contributing to positive outlook o Continuing strong renewals, 2 new NA clients, 1 new APAC banking customer and significant expansion deals in EMEIA o On target to ge
Slide 20: Questions?
A Questions?
Slide 21: Appendix
AcTIVEOPS Appendix
Slide 22: Customer case study
Customer case study [AIG] > The challenge o » Variable and unpredictable work volumes leading to high levels of overtime and increasing costs. US FY22 » Despite lots of data being collected, managers had little actionable insight to help improve new logo performance. - Operations Leaders were confid
Slide 23: o o o
o o o o FO of va ri ous i nternational divisions over a period of 12 yea rs o o o o o o o o o
Slide 24: Productivity on a daily basis (%)
Productivity on a dally basis (%) Reduced volatility and eliminating silos delivers capacity and control Daily performance varies Daily performance varies Daily performance varies 140 ‘on average +/-20% on average +/-10% ‘on average +/-5% 130 120 no 100 -LAR---Wy- WV a yoy AWWA v=o 90 x in t Je I LV
Slide 25: Customer success stories
Customer success stories £ ™ UK clearing bank Global BPO & Technology Firm + @ @ US Health Insurer $ > US Bank Aims / Challenges Seeking to control costs within Personal Banking segment and reduce costs Long standing internal solution expensive and failing to deliver results Implemented Controli@ to