Activeops Plc · LSE:AOM

Activeops — Investor Day (November 2025)

70 slides from Activeops's investor day presentation, Nov 4, 2025

Slide 3: Agenda
1 Introduction and our journey Richard Jeffery, Executive Chair 2 Our Market & customer-led opportunity Bhavesh Vaghela, CMO 3 Decision Intelligence: Product Strategy Phil Moody & Dave Wands, ActiveOps Product teams 4 Our Financial Ambitions Emma Salthouse, CFO 5 Our Path to Growth Richard Jeffery,
Slide 12: Enterprise customers in over 40 countries
FSI BPO HEALTHCARE Enterprise customers Accredited to serve in over 40 countries regulated sectors Copyright © 2025 ActiveOps PLC. All Rights Reserved. 12
Slide 14: Companies struggle with how to make it happen at scale
companies are good at defining what they want to achieve, but they struggle with how to make it happen at scale McKinsey’s State of Organizations 2023 report Copyright © 2025 ActiveOps PLC. All Rights Reserved. 14
Slide 18: Client centricity becomes part of our DNA
we want to get to the stage where client centricity becomes part of our DNA Doug Hardie Executive general manager Nedbank Copyright © 2025 ActiveOps PLC. All Rights Reserved. 18
Slide 20: Work eliminated through automation
25% Work eliminated through automation 10% Work eliminated through lean/RPA 9% Work eliminated through GenAI Copyright © 2025 ActiveOps PLC. All Rights Reserved. 20
Slide 21: Actual capacity release within first 12 months
Copyright © 2025 ActiveOps PLC. All Rights Reserved. CDR Wave 1 10% RBB Operations Wave 2 21 15.0% Nedgroup Investments (After 5 months)* 15.5% Private Wealth Wave 2 (2 months)* 18.2% Nedbank Insurance 19.0% RBB Operations Wave 3 months of deployment 19.0% RBB Operations Wave 1 23.4% Actual capacity
Slide 22: Customer outcomes: turnaround, NPS, cost to collect
HALF Turnaround times for Death & Funeral 80 claims halved FAST Market leader for home loans NPS 54% Cost to collect reduced 7.8 Copyright © 2025 ActiveOps PLC. All Rights Reserved. 22
Slide 25: Decision Intelligence: Product strategy
Decision Intelligence: Product strategy Phil Moody Product Director ActiveOps Dave Wands Product Director, Adoption Solutions ActiveOps Copyright © 2025 ActiveOps PLC. All Rights Reserved.
Slide 54: Ongoing momentum
ARR Growth* SaaS Growth* +15% +14% Ongoing NRR* Adjusted EBITDA Margin momentum 108% 8% FY25+ Total revenue* Cash +15% £20.6m FY25 *constant currency Copyright © 2025 ActiveOps PLC. All Rights Reserved. 54
Slide 56: ControliQ series adoption
ControliQ Series adoption +23% +15% Average uplift Average uplift Series 2.5 Series 3.0 Series 4.0 Series 5.0 6 Beta 35 Customers 26 Customers 11 Customers Customers Copyright © 2025 ActiveOps PLC. All Rights Reserved. 56
Slide 57: Achievable TAM
Achievable TAM FSI BPO HEALTHCARE c. £900m ARR TAM across top 250 target accounts c. £130m ARR Growth potential within existing £40.6m ARR Copyright © 2025 ActiveOps PLC. All Rights Reserved. 57
Slide 59: Profitability, Investment & Margin Expansion
Profitability, Investment & Margin Expansion We invest c.18% revenue back into our product each year Sales & ControliQ WorkiQ Partner Marketing Series 5 Convergence Channel Copyright © 2025 ActiveOps PLC. All Rights Reserved. 59
Slide 60: Cash, Balance Sheet & Capital Allocation
Cash, Balance Sheet & • Perform & transform Organic • Revenue diversification Capital Allocation Growth • Partner channel A Platform for Growth • Innovation • Disciplined acquisitions possible over Inorganic the medium term to support the Growth organic growth strategy • Share buy backs to satisfy s
Slide 61: Key takeaways
Key takeaways 1 2 3 4 We expect We have a clear We are proud to Our vision is clear double-digit ARR strategy to drive support some of and achievable - growth to growth and the world’s largest to become a continue in FY26 capitalise on companies as £100m ARR and beyond market changes they expand bus
Slide 64: Resilient, high-integrity growth engine
Resilient, high-integrity growth engine Strong Net Revenue retention Strengthened our commercial capability Product innovation that compounds value Copyright © 2025 ActiveOps PLC. All Rights Reserved.
Slide 68: Financially strong, cash-generative business
Financially strong, cash-generative business 115 %+ Net Revenue Retention Continuous product innovation Organisational investment Clear channel and partner strategy Disciplined M&A capability Leadership structure Copyright © 2025 ActiveOps PLC. All Rights Reserved.

ActiveOps — Investor Day (November 2025) on 6ix

Activeops — Investor Day (November 2025)

Slide 1: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 2: Welcome & Introduction

Slide 3: Agenda

Slide 4: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 5: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 6: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 7: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 8: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 9: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 10: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 11: Our market & customer-led opportunity

Slide 12: Enterprise customers in over 40 countries

Slide 13: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 14: Companies struggle with how to make it happen at scale

Slide 15: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 16: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 17: Aligning to Hyper-automation

Slide 18: Client centricity becomes part of our DNA

Slide 19: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 20: Work eliminated through automation

Slide 21: Actual capacity release within first 12 months

Slide 22: Customer outcomes: turnaround, NPS, cost to collect

Slide 23: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 24: Transform with confidence

Slide 25: Decision Intelligence: Product strategy

Slide 26: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 27: Enterprise Process Insight

Slide 28: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 29: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 30: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 31: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 32: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 33: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 34: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 35: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 36: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 37: Productivity Boost: Smart Case Planning

Slide 38: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 39: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 40: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 41: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 42: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 43: Early Warning

Slide 44: Early Warning

Slide 45: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 46: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 47: GenAI SatNav

Slide 48: Protecting the Impact

Slide 49: Protecting the Impact

Slide 50: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 51: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 52: Our financial ambitions

Slide 53: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 54: Ongoing momentum

Slide 55: Product adoption

Slide 56: ControliQ series adoption

Slide 57: Achievable TAM

Slide 58: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 59: Profitability, Investment & Margin Expansion

Slide 60: Cash, Balance Sheet & Capital Allocation

Slide 61: Key takeaways

Slide 62: Path to growth

Slide 63: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 64: Resilient, high-integrity growth engine

Slide 65: Work through specialist implementation firms

Slide 66: Access to customer bases and new markets

Slide 67: Accelerate, Leverage, Deepen

Slide 68: Financially strong, cash-generative business

Slide 69: Copyright © 2025 ActiveOps PLC. All Rights Reserved.

Slide 70: Copyright © 2025 ActiveOps PLC. All Rights Reserved.