Activeops Plc · LSE:AOM
Activeops — FY2026 Earnings Presentation
32 slides from Activeops's earnings presentation, July 2026
Slide 1: Final Results FY26 - A significant year of growth
ActiveOps Final Results FY26 - A significant year of growth Year ended 31 March 2026 July 2026
Slide 2: Introductions and Agenda
Introductions Agenda Richard Jeffery 1 Introduction & Overview of the period Executive Chair richard.jeffery@activeops.com 2 Financial Review Emma Salthouse Chief Financial Officer & Deputy CEO emma.salthouse@activeops.com 3 Strategy & Outlook Copyright © 2026 ActiveOps PLC. All Rights Reserved. 2
Slide 3: A leading provider of Decision Intelligence for enterprise operations
Revenue by Region A leading provider of Decision Intelligence 19% for enterprise operations 49% Compelling software offering ▪ Easy-to-implement offering 32% ▪ Provides immediate ROI to customers EMEIA North America APAC Typical Revenue Split 15% Employee intelligence Intelligence for case-driven te
Slide 4: Our Mission: to lead a revolution in how organisations use technology and data to run operations
Our Mission: to lead a revolution in how organisations use technology and data to run operations Three types of resource OPERATIONAL CONTEXT AI hype has met reality to manage A complete, real-time picture of how effort flows across an operation - across people, processes, systems, and automation tog
Slide 5: Reconciliation activities consumed approximately 40 per cent of fund accountants' time
Analysis using ControliQ data from ActiveOps revealed that reconciliation activities consumed approximately 40 per cent of fund accountants' time, representing over 10,000 hours of effort each month — providing the factual foundation to target automation where it would have the greatest impact Link
Slide 6: When I saw the Pareto report in ActiveOps, I said - pause
When I saw the Pareto report in ActiveOps, I said - pause, come back, reverse. This is the thing that opens it all up, it's like gold. We took that data, asked the teams which of our 86 million minutes were STP-able, robotics-able, Gen AI-able - and bottom up, they identified 24 million minutes for
Slide 7: FY26 – a record year
FY26 – a record year Clear progress towards our £100m ARR + 25% EBITDA margin ambition Growth engine Innovation is Enlighten integration continues to deliver expanding our TAM progressing well ▪ 9 new wins in the period ▪ ControliQ Series 4 ARR growth of ▪ Significantly additive to our 152% on a cc
Slide 8: Financial review
Financial review Copyright © 2026 ActiveOps PLC. All Rights Reserved.
Slide 9: FY26: Double digit organic revenue and ARR growth, strong cash generation
£41.5m FY26: Double digit organic revenue and ARR growth, strong £35.6m cash generation £45.0m £28.4m £6.0m £25.1m £22.6m £6.7m £30.5m £26.8m +23% £41.5m £3.7m £25.5m £3.0m £3.4m CCY increase in ARR organic SaaS (FY25: £28.4m) £32.3m Revenues £26.8m £22.1m £23.8m £4.3m £2.4m £2.5m £0.7m 10% £23.8m F
Slide 10: Strong P&L performance
Strong P&L performance Organic SaaS Revenue Growth +21% (constant currency 23%) Strong regional progress, with double-digit SaaS revenue growth in all regions Revenue Gross Margin Organic Training & Implementation +81% £45.0m 84% Strong sales activity and two large scale customer expansions (FY25: £
Slide 11: Strength of SaaS model
Strength of SaaS model Strong ARR growth FY26 SaaS ARR by customer 46% Annual Recurring Revenue +46% to £41.5m (FY25: £28.4m) Organic ARR growth of 25% Other 21% Net Revenue Retention 119% 9% (FY25: 106%) 7% 84% of customers globally increased 5% 6% or maintained ARR including 29% by Win Expansion F
Slide 12: ARR bridge
ARR bridge Annual Recurring Revenue +46% to £41.5m (FY25: £28.4m) £5.9m Organic ARR growth of 25% Net Revenue Retention 119% (FY25: 106%) £1.8m CaseWorkiQ ARR Growth +38% Continued momentum in CaseworkiQ £5.4m £41.5m ControliQ ARR growth +24% ~34% of customers using Series 3, with an average uplift
Slide 13: Customer Expansion Opportunity - North American Tier Bank
Customer Expansion Opportunity - North American Tier 1 Bank ControliQ & WorkiQ ARR has risen from £0.4m expansion in FCRM to £1.8m through 2,000 CaseWorkiQ into addition of products and 1,800 ControliQ Financial Crime & 1,600 WorkiQ introduced to Risk Management expansion into new 1,400 introduced &
Slide 14: Customer Expansion Opportunity - UK Tier Bank
Customer Expansion Opportunity - UK Tier 1 Bank Reversal of More to come across termination & further our base… expansion into new areas ControliQ Series expansion ▪ Average ARR increase of 24% from Expansion Partial customers moving to Series 3. 3,500 across termination ▪ ~34% of customers using Se
Slide 15: Enlighten integration progressing well
Enlighten integration progressing well Cost synergies being executed, ahead of plan. £3.0m annualised cost DEAL FINANCIALS savings achieved to date, with further £1.0m anticipated ▪ Completion Q2 FY26 ▪ Initial $21.5m max consideration (on a debt and AO and Enlighten customer cash free basis) – rece
Slide 16: Achievable TAM
Achievable TAM FSI BPO HEALTHCARE c. £1.4bn ARR TAM across top 250 target accounts FY25: £900m c. £150m ARR Growth potential within existing FY25: £130m £41.5m ARR Copyright © 2026 ActiveOps PLC. All Rights Reserved. 16
Slide 17: Cash & Capital Allocation: A Platform for Growth
Cash & Capital Allocation A Platform for Growth ▪ Perform & transform Organic ▪ Revenue diversification Growth ▪ Partner channel £0.6m ▪ Innovation £2.2m £7.5m £6.4m ▪ Disciplined acquisitions possible £4.3m £0.6m Inorganic over the medium term Growth ▪ M&A criteria: Adjacent business areas; earning
Slide 18: Key takeaways
Key takeaways 1 2 3 4 We expect ARR We have a clear Strong balance Our vision is clear growth to continue strategy to drive sheet and cash and achievable - to in line with market growth and generative model become a £100m forecasts operational leverage ARR & 25% EBITDA margin business Copyright © 20
Slide 19: Building on our momentum
Building on our momentum Select investment to drive profitable growth Copyright © 2026 ActiveOps PLC. All Rights Reserved. 19
Slide 20: ActiveOps platform: Human, Automation, AI tokens
Operations leaders today aren't just managing people. They're managing a workforce that's part human, part digital (bots, AI agents, automated ActiveOps platform workflows) all working together Enterprise platform ControliQ, + CaesworkiQ + WorkiQ + Enlighten HUMAN TIME Skilled people doing With enha
Slide 21: A senior sales team, delivering results
A senior sales team, delivering results Commercial team investment is delivering 12 senior sales executives hired Canada 2 UK 12 Added 2 Added 4 Growing commercial team delivering ARR growth 6 in US SPOTLIGHT ON CANADA 30 30% Added 4 Organic ARR growth in year Commercial team no. 25 25% 20 20% 15 15
Slide 22: Extending our reach through smart channels
Extending our reach through smart channels Group Head of Partners appointed to lead the strategy Ideal partner profile Building a go-to-market model that • Tier 1 and Tier 2 consultancies with strong transformation capabilities combines ActiveOps, consulting • Enterprise organisations across financi
Slide 23: Clear FY27 Objectives
Clear FY27 Objectives Positioning automation enablement at the centre of our offering & GTM Positive Outlook ▪ FY27 has begun well, with sales of CaseWorkiQ Scaling our demand engine to new US banking customer, and expansions within several existing customers Growing revenue from our existing ▪ Cont
Slide 24: We have a proven growth engine, with an expanding opportunity
We have a proven growth engine, with an expanding opportunity Scalable, cash generative Differentiated offering with AI built Blue chip customer base business model in Flagship customers in each of our SaaS model provides revenue visibility, 15+ years of Service Ops expertise – target industries and
Slide 25: Questions
Questions Copyright © 2026 ActiveOps PLC. All Rights Reserved. 25
Slide 26: Thank you.
Thank you. Richard Jeffery richard.jeffery@activeops.com Emma Salthouse emma.salthouse@activeops.com
Slide 27: Appendix
Appendix Copyright © 2026 ActiveOps PLC. All Rights Reserved.
Slide 28: Robust P&L performance
Robust P&L performance Organic SaaS Revenue Growth +21% Year Ending (£m) Mar-26 Mar-25 (constant currency 23%) Strong regional progress, with double-digit SaaS SaaS Revenue £38.0m £26.8m revenue growth in all regions T&I Revenue £7.0m £3.7m Organic Training & Implementation +81% Group Revenue £45.0m
Slide 29: Solid Balance Sheet
Solid Balance Sheet As at (£m) Mar-26 Mar-25 Non-Current Assets £24.9m £6.7m Trade and Other Receivables £4.6m £5.7m Cash and Cash Equivalents £23.8m £20.6m Total Current Assets £28.4m £26.3m Total Assets £53.3m £33.0m Trade and Other Payables £3.1m £2.1m Accruals and Deferred Income £33.9m £20.0m S
Slide 30: Proud to be a Diverse, Global Business
Proud to be a Diverse, Global Business Environmental (Planet) Social (Communities & People) Governance We recognise our activities should be The success of our business is founded in A strong corporate governance carried out in an environmentally our people and our culture – the way foundation is im
Slide 31: Delivering results for our customers
Delivering results for our customers ActiveOps has become the productivity backbone 75%+ AIA Shared Services delivers critical insurance ARR growth of AIA Shared Services - from eliminating manual operations at scale. since FY24 reporting to enabling AI-informed workforce Before ActiveOps, reporting
Slide 32: Choose More. Choose ActiveOps
Choose More. Choose ActiveOps