Customers Bancorp, Inc · NYSE:CUBI
Customers Bancorp — Q3 2026 Earnings Presentation
29 slides from Customers Bancorp's earnings presentation, Oct 26, 2026
Slide 1: Investor Presentation Q3'26
Investor Presentation Q3’26 October 2026 1
Slide 2: Forward-Looking Statements
Forward-Looking Statements In addition to historical information, this presentation may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to
Slide 3: Customers Bancorp Franchise
Customers Bancorp Franchise Commercially oriented bank with industry-leading service combining a high touch, single point of contact model with innovative technology solutions Customers Bancorp, Inc. NYSE: CUBI | FTE Employees 860 | Total Assets $27.4B Data as of 9/30/2026 Key Balance Sheet Stats Na
Slide 4: Q3'26 Key Accomplishments
Q3’26 Key Accomplishments Accretive Net Interest Income (NII) & Solid Loan Growth Deposit Performance Net Interest Margin (NIM) Record period end deposits of $22.6 billion Record period end loans of $18.5 billion NII increased 8% QoQ Record period end $7.2 billion non-interest 3% loan growth QoQ Gro
Slide 5: 2026 Priorities
2026 Priorities 1 AI: Operationalize AI at Scale and deploy AI across the organization, targeting full workflow orchestration and operating leverage Payments: Expand the cubiX ecosystem, broaden existing network to 2 serve additional industries and develop sophisticated product offerings ©2026 CUSTO
Slide 6: Leading the AI Transformation Among Peer Banks
AI & AUTOMATION Leading the AI Transformation Among Peer Banks1 Revenue per employee2 Pre-tax profit per employee3 $ thousands $ thousands #1 among peer banks2,5 Top 5 among peer banks3,5 Key Takeaways +13% +34% • Teams spend less time on manual processing ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS
Slide 7: New Industries Are Plugging Into cubiX
PAYMENTS New Industries Are Plugging Into cubiX Accelerating Industry Adoption LIVE & SCALING BUILDING Instant Payments Platform RTP Digital Assets Mortgage Finance Real Estate Capital Markets Correspondent Banking ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED 2.0 cubiX future growth drivers c
Slide 8: Deposit Franchise Transformation Led by Team Recruitment
ORGANIC GROWTH Deposit Franchise Transformation Led by Team Recruitment Ending Deposit Balance1 +$1B YTD YTD’26 New Teams Update $ billions $3.9 $4.3 • 12 teams across national specialized 2023 Vintage and geographic C&I verticals 2024 Vintage $3.3 50 2025 Vintage • Recruitment pipeline remains stro
Slide 9: Financial Highlights – GAAP
EARNINGS REVIEW Financial Highlights – GAAP Q3’26 Q3’26 (vs. Q2’26) Highlights Profitability Balance Sheet Credit DILUTED EPS 3.19% $27.4B 0.13% -5 bps $2.25 vs. 3.17% +3% Commercial NCOs Ratio1 ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED NIM Total Assets NET INCOME 1.16% $18.5B 0.29% $78.4M
Slide 10: Steady Deposit Growth and Mix Improvement
ACCRETIVE DEPOSIT PERFORMANCE Steady Deposit Growth and Mix Improvement Total Deposits Non-interest Bearing Deposit Composition $ billions • Deposits reached another consecutive period-end record in Q3’26, • Non-interest bearing deposits increased by $300 million in the quarter to a representing 11%
Slide 11: Strong Loan Growth with Diversified Contributions
ROBUST LOAN GROWTH Strong Loan Growth with Diversified Contributions Q3’26 Loan Portfolio Q3’26 Loan Growth by Verticals $ billions $ millions • Loan growth of nearly $500 million, or 3% QoQ, compared to 1% for the • Top growth verticals included Fund Finance, Healthcare, and CRE industry1 • Diversi
Slide 12: Net Interest Income Growth of 8% Quarter-over-Quarter
NET INTEREST INCOME & NET INTEREST MARGIN Net Interest Income Growth of 8% Quarter-over-Quarter Net Interest Income & Net Interest Margin Key Highlights $ millions, percent $208.1 $201.9 $204.4 • $15 million NII growth QoQ driven by $191.4 $193.4 higher average loan and security balances and higher
Slide 13: Peer-Leading Efficiency While Investing in Our Business
OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS Peer-Leading Efficiency While Investing in Our Business Non-Interest Expense Non-Interest Expense / Average Assets $ millions percent • Core efficiency ratio1 improved by approximately 340 bps QoQ while • CUBI’s non-interest expense as percent of aver
Slide 14: Tangible Book Value Up 10% Year-over-Year
TANGIBLE BOOK VALUE GROWTH Tangible Book Value Up 10% Year-over-Year Tangible Book Value1 Key Highlights per share • TBVPS1 increased 10% YoY to $65.66 +14% ~15% • Tangible book value1 per share ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED increased over 2.5x since Q4’192 • 15%2 CAGR in TBVPS
Slide 15: Strong Capital Levels Provide Significant Flexibility
STRONG CAPITAL AND LIQUIDITY Strong Capital Levels Provide Significant Flexibility Q3’25 Q4’25 Q1’26 Q2’26 Q3’261 Key Highlights CET1 Risk-Based Capital percent 13.0% 13.0% 12.9% 12.9% 12.6% • Strong capital ratios provide flexibility • Supported 3% balance sheet growth and ~500K shares ©2026 CUSTOM
Slide 16: Credit Metrics Remain Stable
MAINTAINING SUPERIOR CREDIT QUALITY Credit Metrics Remain Stable Q3’25 Q4’25 Q1’26 Q2’26 Q3’26 Loan Yield less NCOs NPAs % of Total Assets • CUBI generates an above peer median1 yield when accounting for percent costs associated with net charge-offs 0.25% 0.34% 0.29% 0.35% 0.29% 0.34% 0.32% 0.40% 0.
Slide 17: 2026 Management Outlook
2026 OUTLOOK 2026 Management Outlook Prior Outlook Current Outlook Metrics FY 2025 FY 2026 FY 2026 Deposit Growth $20.8B 8 – 12% 9%+ Loan Growth $16.8B 8 – 12% 12%+ ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED Net Interest Income $750M $800M – $830M $805M – $810M Non-Interest Expense $432M $4
Slide 18: Analyst Coverage
Analyst Coverage B. Riley Securities, Inc. Morgan Stanley Hal Goetsch Brian Wilczynski D.A. Davidson Companies Peter Winter Piper Sandler Manuel Navas Hovde Group David Bishop Raymond James JPMorgan Steve Moss Anthony Elian Stephens Inc. Keefe, Bruyette & Woods Inc. Matt Breese Kelly Motta Maxim Gro
Slide 19: Appendix
SB customers bancorp Appendix
Slide 20: Organic Growth: Core to the Success of Customers Bank
APPENDIX Organic Growth: Core to the Success of Customers Bank Peer-Leading Performance Organic Growth Flywheel Revenue1 Core EPS2 TBVPS2 $ millions $ $ Exceptional service 15% 22% 15% NPS of 81 $818 $7.61 $61.77 Top teams Client ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED deepen franchise e
Slide 21: Securities Portfolio Characteristics
APPENDIX Securities Portfolio Characteristics Investment Securities – AFS Investment Securities – HTM percent, Q3’26 percent, Q3’26 • Spot yield: 5.08% • Spot yield: 3.17% • Effective duration: 2.8 years • Effective duration: 4.5 years • Floating rate securities: 42% • Floating rate securities: ~30%
Slide 22: Allowance for Credit Losses for Loans and Leases
APPENDIX Allowance for Credit Losses for Loans and Leases September 30, 2026 June 30, 2026 Allowance for Credit Lifetime Allowance for Credit Lifetime Loss Amortized Cost1 Losses Loss Rate2 Amortized Cost1 Losses Rate3 ($ in thousands) Loans and Leases Receivable: Commercial: Commercial and Industri
Slide 23: Reconciliation of Non-GAAP Measures – Unaudited
APPENDIX Reconciliation of Non-GAAP Measures – Unaudited Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institu
Slide 24: Reconciliation of Non-GAAP Measures – Core Earnings
APPENDIX Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 78,
Slide 25: Reconciliation of Non-GAAP Measures – Core Earnings Annual
APPENDIX Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp 2025 2024 2023 2022 2021 2020 2019 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to co
Slide 26: Core Efficiency Ratio
APPENDIX Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Efficiency Ratio - Customers Bancorp (dollars in thousands except per share data) Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025 GAAP net interest income $ 208,078 $ 193,366 $ 191,351 $ 204,428 $ 201,912 GAAP non-interest income (loss)
Slide 27: Tangible Common Equity to Tangible Assets
APPENDIX Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025 GAAP total shareholders' equity $ 2,192,700 $ 2,205,692 $ 2,144,300 $ 2,115,517 $ 2,126
Slide 28: Tangible Book Value per Common Share
APPENDIX Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q3 2026 Q2 2026 Q1 2026 Q4 2025 Q3 2025 GAAP total shareholders' equity $ 2,192,700 $ 2,205,692 $ 2,144,300 $ 2,115,517 $ 2,126,059
Slide 29: Tangible Book Value per Common Share – Annual
APPENDIX Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q4 2025 Q4 2024 Q4 2023 Q4 2022 Q4 2021 Q4 2020 Q4 2019 GAAP total shareholders' equity $ 2,115,517 $ 1,836,683 $ 1,638,394 $ 1,402,