Customers Bancorp, Inc · NYSE:CUBI
Customers Bancorp — Q2 2026 Earnings Presentation
33 slides from Customers Bancorp's earnings presentation, July 2026
Slide 1: Investor Presentation Q2'26
Investor Presentation Q2’26 July 2026 1
Slide 2: Forward-Looking Statements
Forward-Looking Statements In addition to historical information, this presentation may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to
Slide 3: Customers Bancorp Franchise
Customers Bancorp Franchise Commercially oriented bank with industry-leading service combining a high touch, single point of contact model with innovative technology solutions Customers Bancorp, Inc. NYSE: CUBI | FTE Employees ~885 | Total Assets $26.5B Data as of 6/30/2026 Named a Top 10 Performing
Slide 4: Q2'26 Key Accomplishments
Q2’26 Key Accomplishments Accretive Net Interest Income (NII) & Solid Loan Growth Deposit Performance Net Interest Margin (NIM) Record period end deposits of $21.7 billion Record period end loans of $18.0 billion NII increased 9% YoY Record $6.9 billion non-interest bearing (“NIB”) 4% loan growth Qo
Slide 5: 2026 Priorities
2026 Priorities 1 AI: Operationalize AI at Scale and deploy AI across the organization, targeting full workflow orchestration and operating leverage Payments: Expand the cubiX ecosystem, broaden existing network to 2 serve additional industries and develop sophisticated product offerings ©2026 CUSTO
Slide 6: AI: Experiencing Transformational Change Across the Bank
AI: Experiencing Transformational Change Across the Bank Increase Revenue Reduce Risk Improve Productivity Top-Down Strategic Transformation Priorities1 Agentic Integration Approach Key Results Cycle seeks to weave AI into the Bank’s operating Loans fabric 7-day close, down from 30+ days 46,000+ 600
Slide 7: cubiX Payments: Positioned at the Forefront of the Industry
Payments: Positioned at the Forefront of the Industry Accelerate Industry Adoption Instant LIVE & SCALING OPPORTUNITY Payments Platform RTP Digital Assets Mortgage Finance Real Estate Capital Markets New Verticals in Flight Illustrative use case: Illustrative use case: Traditional finance exchanges
Slide 8: Organic Growth: Core to the Success of Customers Bank
Organic Growth: Core to the Success of Customers Bank Peer-Leading Performance NPS Scores vs. Deposit Growth Revenue5 Core EPS6 TBVPS6 Industry Benchmark: $ millions $ $ 6.25Y Deposit CAGR 41 #1 Core EPS Compounder7,8 #2 TBVPS Compounder7,8 20% Top 5 Revenue Compounder7,8,9 15%3 $818 22%3 CUBI $7.61
Slide 9: Successful Execution of Deposit Franchise Transformation
ACCRETIVE DEPOSIT PERFORMANCE Successful Execution of Deposit Franchise Transformation Led by Team Recruitment Strategy Ending Deposit Balance1 YTD Growth 2025 Teams Spotlight $ billions 65% NIBD $3.9 Scale 2023 Vintage $3.3 2024 Vintage ~30 $0.5B+ $0.3B 2025 Vintage Team 6.5x deposit loan $1.7 Memb
Slide 10: Financial Highlights - GAAP
EARNINGS REVIEW Financial Highlights - GAAP Q2’26 Q2’26 (vs. Q1’26) Highlights Profitability Balance Sheet Credit DILUTED EPS 3.17% $26.5B 0.18% +4 bps $2.05 vs. 3.22% +2% Commercial NCOs Ratio1 ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED NIM Total Assets NET INCOME 1.13% $18.0B 0.31% $71.6M
Slide 11: Steady Deposit Growth and Mix Improvement
ACCRETIVE DEPOSIT PERFORMANCE Steady Deposit Growth and Mix Improvement Approaching $22 billion in deposits with 32% non-interest bearing balances Total Deposits Non-interest Bearing Deposit Composition $ billions • Non-interest bearing balances excluding the DA vertical increased • Non-interest bea
Slide 12: Strong Loan Growth With Diversified Contributions
ROBUST LOAN GROWTH Strong Loan Growth With Diversified Contributions Across The Franchise Q2’26 Loan Portfolio Q2’26 Loan Growth by Verticals $ billions $ millions • Loan growth of over $600 million, or 4% QoQ, compared to 2% for the • Top growth verticals included CRE, Real Estate Specialty Finance
Slide 13: Net Interest Income & Net Interest Margin
NET INTEREST INCOME & NET INTEREST MARGIN Net Interest Income Growth of 9% Year-over-Year Net Interest Income & Net Interest Margin Key Highlights $ millions, percent $201.9 $204.4 • $16 million NII growth YoY driven by $191.4 $193.4 higher average loan balances and $176.7 lower cost of funds 3.46%
Slide 14: Operational Efficiency and Strategic Investments
OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS Peer Leading Efficiency While Investing In Our Business Core Non-Interest Expense1 Core Non-Interest Expense / Average Assets1 $ millions percent • Core efficiency ratio1 has declined by approximately 100bps YoY while • CUBI’s core non-interest expens
Slide 15: OE2: 2026 Operational Excellence Initiative Target Achieved
OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS OE2: 2026 Operational Excellence Initiative Target Achieved New Investment Target of $30 Million Annual Run-Rate Already Achieved in Q2’26 Revenue Initiatives ~$4.0M • Increase treasury management Revenue fees from commercial clients Expense Initiativ
Slide 16: Tangible Book Value Growth
TANGIBLE BOOK VALUE GROWTH Tangible Book Value Up 16% Year-over-Year Tangible Book Value1 Key Highlights per share • TBVPS1 increased 3% QoQ and 16% YoY to $65.20 +14% ~15% • Tangible book value1 per share ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED increased 2.5x since Q4’192 • 15%2 CAGR in
Slide 17: Strong Capital and Liquidity
STRONG CAPITAL AND LIQUIDITY Strong Capital Levels Provide Significant Flexibility Q2’25 Q3’25 Q4’25 Q1’26 Q2’261 Key Highlights CET1 Risk-Based Capital percent 13.0% 13.0% ` 12.9% 12.8% • Strong capital ratios provide 12.1% flexibility • TCE/TA2 Ratio up 40 basis points YoY with 18% increase in ©20
Slide 18: Maintaining Superior Credit Quality
MAINTAINING SUPERIOR CREDIT QUALITY Credit Metrics Remain Stable Q2’25 Q3’25 Q4’25 Q1’26 Q2’26 Loan Yield less NCOs NPAs % of Total Assets • CUBI generates an above peer median1 yield when accounting for percent costs associated with net charge-offs 0.27% 0.32% 0.25% 0.34% 0.29% 0.35% 0.29% 0.34% 0.
Slide 19: 2026 Management Outlook
2026 Management Outlook Current Outlook Metrics FY 2025 Notes FY 2026 Deposit Growth $20.8B 8 – 12% Loan Growth $16.8B 8 – 12% ©2026 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED Net Interest Income $750M $800M – $830M Non-Interest Expense $432M $440M – $460M CET1 (%) 13.0% 11.5 – 12.5% Tax Rate 22.
Slide 20: Analyst Coverage
Analyst Coverage B. Riley Securities, Inc. Morgan Stanley Hal Goetsch Brian Wilczynski D.A. Davidson Companies Peter Winter Piper Sandler Manuel Navas Hovde Group David Bishop Raymond James JPMorgan Steve Moss Anthony Elian Stephens Inc. Keefe, Bruyette & Woods Inc. Matt Breese Kelly Motta Maxim Gro
Slide 21: Appendix
SB customers bancorp Appendix
Slide 22: Securities Portfolio Characteristics
Securities Portfolio Characteristics Investment Securities – AFS Investment Securities – HTM percent, Q2’26 percent, Q2’26 • Spot yield: 5.14% • Spot yield: 3.18% • Effective duration: 2.5 years • Effective duration: 4.2 years • Floating rate securities: 35% • Floating rate securities: ~31% • Credit
Slide 23: Allowance for Credit Losses for Loans and Leases
Allowance for Credit Losses for Loans and Leases June 30, 2026 March 31, 2026 Allowance for Lifetime Allowance for Lifetime Amortized Cost1 Credit Losses Loss Rate2 Amortized Cost1 Credit Losses Loss Rate3 ($ in thousands) Loans and Leases Receivable: Commercial: Commercial and Industrial, including
Slide 24: Reconciliation of Non-GAAP Measures - Unaudited
Reconciliation of Non-GAAP Measures - Unaudited Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. Th
Slide 25: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shareholders $ 71,560 $ 2.0
Slide 26: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Earnings - Customers Bancorp 2025 2024 2023 2022 2021 2020 2019 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share USD Per share GAAP net income to common shar
Slide 27: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Return on Average Assets - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP net income $ 71,560 $ 69,653 $ 74,492 $ 75,745 $ 60,939 Reconciling items (after tax): (Gains) losses o
Slide 28: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Return on Average Common Equity - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP net income to common shareholders $ 71,560 $ 69,653 $ 70,088 $ 73,726 $ 55,846 Reconciling items
Slide 29: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Efficiency Ratio - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP net interest income $ 193,366 $ 191,351 $ 204,428 $ 201,912 $ 176,703 GAAP non-interest income (loss) $ 34,043
Slide 30: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Core Non-Interest Expense to Average Total Assets - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP non-interest expense $ 114,891 $ 111,988 $ 117,309 $ 105,217 $ 106,626 Core non-int
Slide 31: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP total shareholders' equity $ 2,205,692 $ 2,144,300 $ 2,115,517 $ 2,126,059 $ 1,863,558 Reco
Slide 32: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q2 2026 Q1 2026 Q4 2025 Q3 2025 Q2 2025 GAAP total shareholders' equity $ 2,205,692 $ 2,144,300 $ 2,115,517 $ 2,126,059 $ 1,863,558 Reconcili
Slide 33: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q4 2025 Q4 2024 Q4 2023 Q4 2022 Q4 2021 Q4 2020 Q4 2019 GAAP total shareholders' equity $ 2,115,517 $ 1,836,683 $ 1,638,394 $ 1,402,961 $ 1,3