Customers Bancorp, Inc · NYSE:CUBI
Customers Bancorp — Q3 2025 Earnings Presentation
33 slides from Customers Bancorp's earnings presentation, Oct 24, 2025
Slide 1: Investor Presentation: Q3'25
Let’s take on tomorrow. Investor Presentation: Q3’25 October 2025
Slide 2: Forward-Looking Statements
Forward-Looking Statements Let’s take on tomorrow. In addition to historical information, this presentation may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include st
Slide 3: Customers Bancorp Franchise
Customers Bancorp Franchise Let’s take on tomorrow. Net Promoter Score Measuring business customer satisfaction and loyalty 73 41 Community Banking Customers Bank Banking Industry Serves small and medium sized businesses and individuals Benchmark1 • Regional Community C&I • Multifamily and Investmen
Slide 4: Q3'25 Key Accomplishments
Q3’25 Key Accomplishments Let’s take on tomorrow. Let’s take on tomorrow. Accretive Net Interest Income (NII) & Solid Loan Growth Deposit Performance Net Interest Margin (NIM) $1.4 billion growth in deposits QoQ including 6% QoQ loan growth and 11% YTD NIM expansion of 19 bps QoQ $900 million of non
Slide 5: Financial Highlights - GAAP
EARNINGS REVIEW Financial Highlights - GAAP Let’s take on tomorrow. Q3’25 Q3’25 (vs. Q2’25) Highlights Profitability Balance Sheet Credit Diluted EPS 3.46% $24.3B 0.16% $2.20 vs. 3.27% +8% +3 bps ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED NIM Total Assets Commercial NCOs Ratio1 Net Income 1
Slide 6: Financial Highlights - Core
EARNINGS REVIEW Financial Highlights - Core Let’s take on tomorrow. Q3’25 Q3’25 (vs. Q2’25) Highlights Profitability Balance Sheet Credit Core EPS1,2 3.46% $24.3B 0.16% $2.20 vs. 3.27% +8% +3 bps ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED NIM Total Assets Commercial NCOs Ratio3 Core Earning
Slide 7: Steady Deposit Growth and Mix Improvement
ACCRETIVE DEPOSIT PERFORMANCE Steady Deposit Growth and Mix Improvement Over $20 billion in deposits with record non-interest bearing balances Let’s take on tomorrow. Total Deposits Non-interest Bearing Deposit Composition $ billions % • Non-interest bearing deposits increased by about $900 million
Slide 8: Successful Execution of Deposit Franchise Transformation
ACCRETIVE DEPOSIT PERFORMANCE Successful Execution of Deposit Franchise Transformation led by New Banking Teams1 and cubiX Deposits Let’s take on tomorrow. Deposit Transformation at Q3’25 Product Mix Shift (Q4’22 vs. Q3’25) Ending deposit balances, $ billions $6.8 Period Product Q4’22 Q3’25 Change $
Slide 9: 2025 Team Recruitment Driving Franchise Value
ACCRETIVE DEPOSIT PERFORMANCE 2025 Team Recruitment Driving Franchise Value Building off 2023 and 2024 Success Let’s take on tomorrow. 2025 Organic Growth Strategy 2025 Team Recruitment – YTD Update 2026+ Organic Growth Strategy • Outlined strategy in Q1’25 to continue • Approximately 30 FTEs across
Slide 10: Strong Loan Growth With Diversified Contributions Across The Franchise
ROBUST LOAN GROWTH Strong Loan Growth With Diversified Contributions Across The Franchise Let’s take on tomorrow. Loan Profile1 QoQ Loan Growth1 by Verticals $ billions $ millions • Loan growth of approximately $900 million or 6% QoQ • Top growth verticals included fund finance, CRE, and venture ban
Slide 11: Continued Margin Expansion in the Quarter
NET INTEREST INCOME & NET INTEREST MARGIN Continued Margin Expansion in the Quarter Let’s take on tomorrow. Net Interest Income & Net Interest Margin Key Highlights $ millions, percent $201.9 • Fourth consecutive quarter of margin expansion $176.7 +27% $167.8 $167.4 3.46% $158.5 • Net interest incom
Slide 12: Peer Leading Efficiency While Investing In Our Business
OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS Peer Leading Efficiency While Investing In Our Business Let’s take on tomorrow. Core Non-Interest Expense1 Non-Interest Expense / Average Assets $ millions percent • Strong core efficiency ratio1 while continuing to invest in the franchise • CUBI’s no
Slide 13: Tangible Book Value Approaching Approximately $60 Per Share
TANGIBLE BOOK VALUE GROWTH Tangible Book Value Approaching Approximately $60 Per Share Let’s take on tomorrow. Tangible Book Value1 Key Highlights per share • TBVPS1 increased 6% QoQ or 25% annualized • Tangible book value1 per share ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED has more than
Slide 14: Strong Capital Levels Provide Significant Flexibility
STRONG CAPITAL AND LIQUIDITY Strong Capital Levels Provide Significant Flexibility Let’s take on tomorrow. Q3’24 Q4’24 Q1’25 Q2’25 Q3’251 Key Highlights CET1 Risk-Based Capital percent ` 13.0% • Common equity raise 12.5% significantly increased capital 12.1% 12.1% ratios 11.7% • Strong capital ratio
Slide 15: Credit Metrics Remain Stable
MAINTAINING SUPERIOR CREDIT QUALITY Credit Metrics Remain Stable Let’s take on tomorrow. Q3’24 Q4’24 Q1’25 Q2’25 Q3’25 CRE % of Loans-HFI percent NPAs % of Total Assets 44% percent 7% 0.36% 0.36% 0.37% 0.27% 0.32% 0.34% 0.22% 0.25% 0.26% 0.25% 25% CUBI Regional Bank Peers1 1% v 30% 10% Commercial NC
Slide 16: 2025 Management Outlook
2025 Management Outlook Let’s take on tomorrow. Prior Outlook Current Outlook Metrics FY 2024 Notes FY 2025 FY 2025 Deposit Growth $18.8B 5% - 9% 8% - 10% Loan Growth $14.7B 8% - 11% 13% - 14% ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED Net Interest Income $654M 7% - 10% 13% - 15% Low-mid 50
Slide 17: Analyst Coverage
ANALYST COVERAGE B. Riley Securities, Inc. Maxim Group LLC Hal Goetsch Michael Diana D.A. Davidson Companies Raymond James Peter Winter Steve Moss Hovde Group Stephens Inc. David Bishop Matt Breese Keefe, Bruyette & Woods Inc. TD Cowen Kelly Motta Janet Lee 2025 New Analyst
Slide 18: Appendix
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Slide 19: Robust Liquidity Position
STRONG CAPITAL AND LIQUIDITY Robust Liquidity Position Let’s take on tomorrow. Immediately Available Liquidity Loans-HFI to Deposits $ billions Q3’25, percent $9.9 $8.6 88% 80% $4.2 $3.5 $0.9 $0.9 ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED CUBI Regional Bank Peers2 $4.8 $4.1 Q2’25 Q3’25 Bor
Slide 20: Consumer Installment Loans – Portfolio Credit Metrics
Consumer Installment Loans – Portfolio Credit Metrics Let’s take on tomorrow. Weighted average life of ~2.2 years FICO Score 1 Debt to Income Ratio 1 Borrower Income Average FICO Score1 ~737 Average DTI1 ~20% Average Borrower Income ~$116k 660-679 700-749 0-9.99% 40 – 49.99% <$50K >$100K 680-699 750
Slide 21: Securities Portfolio Characteristics
Securities Portfolio Characteristics Let’s take on tomorrow. Investment Securities – AFS Investment Securities – HTM percent, Q3’25 percent, Q3’25 • Spot yield: 5.81% • Spot yield: 3.68% • Effective duration: 2.1 years • Effective duration: 3.7 years • Floating rate securities: ~29% • Floating rate
Slide 22: cubiX Delivers Industry Leading Mission Critical Payments Platform
ACCRETIVE DEPOSIT PERFORMANCE cubiX Delivers Industry Leading Mission Critical Payments Platform Let’s take on tomorrow. cubiX is the Bank-built platform that powers real-time payment capabilities for commercial clients, including the digital assets ecosystem Meaningful Deposit Growth Year-over-Year
Slide 23: Robust Sources of Liquidity
Robust Sources of Liquidity Let’s take on tomorrow. Liquidity Sources ($000's) 3Q 25 2Q 25 QoQ Change Cash and Cash Equivalents $4,185,639 $3,503,511 $682,128 FHLB Available Borrowing Capacity $903,095 $919,835 ($16,740) FRB Available Borrowing Capacity $4,819,938 $4,134,678 $685,260 Investments (MV
Slide 24: Allowance for Credit Losses for Loans and Leases
Allowance for Credit Losses for Loans and Leases Let’s take on tomorrow. September 30, 2025 June 30, 2025 Allowance for Lifetime Amortized Allowance for Lifetime Loss Amortized Cost Credit Losses Loss Rate Cost Credit Losses Rate ($ in thousands) Loans and Leases Receivable: Commercial: Commercial a
Slide 25: Reconciliation of Non-GAAP Measures - Unaudited
Reconciliation of Non-GAAP Measures - Unaudited Let’s take on tomorrow. Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other fi
Slide 26: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Earnings - Customers Bancorp ` Nine Months Ended September 30, Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share
Slide 27: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Return on Average Assets - Customers Bancorp Nine Months Ended September 30, (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 GAAP net income $ 75,745 $ 60,939 $ 12,912
Slide 28: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Return on Average Common Equity – Customers Bancorp Nine Months Ended September 30, (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 GAAP net income to common sharehold
Slide 29: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Efficiency Ratio – Customers Bancorp Nine Months Ended September 30, (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 2025 2024 GAAP net interest income $ 201,912 $ 176,703 $ 167
Slide 30: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Non-Interest Expense to Average Total Assets and Adjusted Core Non-Interest Expense to Average Total Assets- Customers Bancorp Nine Months Ended September 30, (dollars in thousands except per share data) Q3 2025 Q2
Slide 31: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 GAAP total shareholders' equity $ 2,126,059 $ 1,863,558 $ 1,864,560 $ 1,
Slide 32: Tangible Book Value per Common Share - Customers Bancorp
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 GAAP total shareholders' equity $ 2,126,059 $ 1,863,558 $ 1,864,560 $ 1,836,6
Slide 33: Tangible Book Value per Common Share - Customers Bancorp
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q4 2024 Q4 2023 Q4 2022 Q4 2021 Q4 2020 Q4 2019 GAAP total shareholders' equity $ 1,836,683 $ 1,638,394 $ 1,402,961 $