Customers Bancorp, Inc · NYSE:CUBI

Customers Bancorp — Q1 2020 Earnings Presentation

39 slides from Customers Bancorp's earnings presentation, May 4, 2020

  1. Slide 1: First Quarter 2020 Earnings Conference Call

    First Quarter 2020 Earnings Conference Call May 4, 2020 NYSE: CUBI

  2. Slide 2: Protecting Our Customers, Communities and Team

    Protecting Our Customers, Communities and Team Team Members Consumers Businesses Communities • 85% of our team • 24/7 Customer Care • Over $5 billion(1) in loans • Customers Bank made members are working Center; mobile app and for small businesses in numerous financial remotely with minimal online b

  3. Slide 3: Serving Our Customers

    Serving Our Customers Paycheck Protection Loan Modifications Customer Assistance Program • Committed to helping small • Developed a programmatic • Most branches remain open to businesses, not for profits and deferred payment initiative to serve our customers, in addition communities, Customers has p

  4. Slide 4: First Quarter 2020 Highlights

    First Quarter 2020 Highlights Earnings Earnings Deposits Deposits • $7.0 million GAAP earnings in Q1 2020, EPS $0.22 • Total deposits up 13% over last year • $38.6 million adjusted PPNR(1) • Demand deposits up 38% over last year • Adjusted PPNR up $13.3 million or 53% over 1Q19 • $23.1 million provi

  5. Slide 5: Financial Highlights: First Quarter 2020 Highlights Cont.

    Financial Highlights: First Quarter 2020 Highlights Cont. Bank Tier 1 Equity Capital 9% Growth Loans and Leases $10,334 18% Growth $1,167 $ in Millions resulting in $ in Millions 10.7% CET1 $8,746 $1,071 1Q2019 1Q2020 1Q2019 1Q2020 Adjusted PPNR(1) 53% Growth Deposits 13% Growth, $ in Thousands $38,

  6. Slide 6: Tangible Book Value Per Share

    Tangible Book Value Tangible Book Value Per Share(1) TBV/Share(1) 8.6% CAGR $25.60 $36.48 Stock Price(2) $10.93 $26.78 $26.10 $23.81 Value Proposition $17.95 Trading at 43% of TBV $10.93 Highlights: • Significant discount to TBV provides potential $18.39 $20.49 $21.90 $23.32 $26.17 $25.60 upside bas

  7. Slide 7: Our Top Risk Management Priorities

    Our Top 5 Risk Management Priorities

  8. Slide 8: Our Top 5 Risk Management Priorities

    Our Top 5 Risk Management Priorities • Conservative underwriting Portfolio Management & • Conservative reserving Maintaining Superior Asset • Active portfolio management Quality • Operating in pre-recessionary environment since 2019 • Q1 2020 margin(1) expanded 40 bps compared to Q1 2019 Preserving

  9. Slide 9: 1) Portfolio Management & Maintaining Superior Asset Quality

    1) Portfolio Management & Maintaining Superior Asset Quality

  10. Slide 10: Portfolio Management: Details of Portfolio / Asset Quality

    Portfolio Management: Details of Portfolio / Asset Quality • $2.6 billion total outstanding for 1Q 2020, Up 29% over last year C&I Loans(1) • Middle market and business banking $1.5 billion total • Specialty Lending $677 million • Equipment Finance $364 million Avg Yield 4.7% • $1.8 billion average

  11. Slide 11: Portfolio Management: Commercial Loan Portfolio

    Portfolio Management: Commercial Loan Portfolio Commercial Loans Highlights: 8.8% Annual Growth • Customers is a Business Bank with “relationship banking” strategy, being executed through the “single point of $8,929 $8,435 $8,419 $8,585 contact” model $7,887 $2,549 $2,054 $2,306 $2,573 • Very experi

  12. Slide 12: Portfolio Management: Commercial Loan Portfolio Cont.

    Portfolio Management: Commercial Loan Portfolio Cont. Business Line 1Q20 4Q19 1Q19 YoY ∆$ YoY ∆% ($ in millions) C&I(1) $2,560 $2,382 $1,982 $578 29.2% CRE 1,383 1,342 1,162 221 19.0% Multi-Family 2,069 2,390 3,209 (1,139) (35.5)% Loan to Mortgage Companies (Mtg. Warehouse) 2,573 2,306 1,535 1,038 6

  13. Slide 13: Portfolio Management: Our Efforts to Accommodate Deferment Requests

    Portfolio Management: Our Efforts to Accommodate Deferment Requests C&I Loans • Maximum deferments of 90 days at a time • Customer information solicited prior to approval • Active portfolio management on a weekly/monthly basis • Use Main Street and SBA lending programs wherever possible to support c

  14. Slide 14: Portfolio Management: Commercial Loan Deferments

    Portfolio Management: Commercial Loan Deferments Deferments by Portfolio As of March 31, 2020 As of April 24, 2020 Total Outstanding Loan # Loan $ % Loan # Loan $ % ($ in millions) C&I Transportation 2 $1.7 0.00% 7 $17.0 0.81% Restaurants 1 $0.6 0.00% 9 $4.5 0.21% Middle Market 3 $3.1 0.15% 48 $13.6

  15. Slide 15: Portfolio Management: Other Consumer Loan Exposure Breakdown

    Portfolio Management: Other Consumer Loan Exposure Breakdown FICO Score Debt to Income Ratios Borrower Income $103K Avg Income 744 Avg FICO Portfolio average DTI 3.4% 0% is 21.9% 7% 16% 15.8% 18% 16% 38% 39.7% 32% 41.0% 28% 43% 0-9.99% 10 – 19.99% 20 – 29.99% 750+ 700-749 660-699 <$49,999 $50K -$99,

  16. Slide 16: Portfolio Management: Consumer Loan Portfolio

    Portfolio Management: Consumer Loan Portfolio Business Line ($ in millions) 1Q20 4Q19 1Q19 YoY ∆$ YoY ∆% Other Consumer >750 FICO $505 $469 $64 $442 n/a 700-749 FICO 571 511 58 513 n/a 660-699 FICO 238 194 22 216 n/a <660 FICO 0 0 0 0 n/a Total Other Consumer $1,315 $1,174 $144 $1,171 n/a Residentia

  17. Slide 17: Portfolio Management: Consumer Loan Deferments

    Portfolio Management: Consumer Loan Deferments Deferments by Portfolio As of March 31, 2020 As of April 24, 2020 Total Outstanding Loan # Loan $ % Loan # Loan $ % ($ in millions) Other Consumer FICO <750 1,267 $23.7 3.09% 2,558 $39.3 5.19% FICO >750 427 $11.2 2.42% 658 $12.3 2.70% Income > $75,000 9

  18. Slide 18: Portfolio Management: Outstanding Credit Quality

    Portfolio Management: Outstanding Credit Quality NPA Amount NPAs to Total Assets $63.2 M One investment CRE 0.24% NPA % of Assets credit already under LOI for disposition 0.53% Highlights: 0.29% 0.29% 0.29% • Q1 2020 NPA’s impacted 0.22% 0.19% 0.19% by one investment CRE credit where Customers Bank

  19. Slide 19: Portfolio Management: CECL and Reserve Build

    Portfolio Management: CECL and Reserve Build Components of CECL “Day 2”(1) Provision $22.3M and Reserve Build Economic & Portfolio Other Factors(3) 2.1% of Net Charge-Offs Change $12.5 Loan HFI “Day 1”(1) ACL ($5.9) $9.8 Adoption Impact 1/1/2020 (2) $152.6 $79.8 $136.2 0.8% of Loan HFI $56.4 ALLL 12

  20. Slide 20: Portfolio Management: CECL and Reserve Build Cont.

    Portfolio Management: CECL and Reserve Build Cont. Allowance for Credit Losses on Loans & Leases As of March 31, 2020 Q1 2020 Estimated Loans & Leases Allowance for Lifetime Loss Provision for ($ in thousands) HFI Outstanding Credit Losses Rate Credit Losses Commercial C&I $2,072,952 $18,806 0.91% $

  21. Slide 21: 2) Preserving & Expanding Margin

    2) Preserving & Expanding Margin

  22. Slide 22: Margin Expands as Planned

    Preserving & Expanding Margin Margin Expands as Planned Highlights: $ in Millions 5.0% • Focus on building core deposits for core loans 4.5% $81.3 $75.7 $77.6 • Funding costs down 16bps 4.0% in Q1 2020 compared to $67.3 $65.0 $64.0 $64.7 Q4 2019 $61.5 3.5% $59.3 • Considerable 3.0% opportunities to

  23. Slide 23: 3) Strong Liquidity

    3) Strong Liquidity Customers 2 Bancorp, Inc.

  24. Slide 24: Liquidity

    Liquidity Strong Deposit Growth Loans and Leases Held for Average Liquid Assets 19% Increase Since 2018 Investment to Deposit Ratio for 1Q2020 $2,807 99% 98% $8,414 $4,241 $3,203 $7,425 $7,042 88% $1,842 $589 $772 1Q2018 1Q2019 1Q2020 1Q2018 1Q2019 1Q2020 Investment Mortgage Cash Total Borrowing Sec

  25. Slide 25: 4) Capital Management

    4) Capital Management Customers 2 Bancorp, Inc.

  26. Slide 26: Capital Allocation and Management

    Capital Allocation and Management Customers Bank Customers Bancorp Tier 1 Leverage 10.1% Tier 1 Leverage 9.1% 1Q2020 1Q2020 Total Risk 12.3% Based Capital Total Risk Based 11.8% 1Q2020 Capital CET 1 10.7% 1Q2020 Equity Capitalization 1Q2020 $458 Excess $586 Capital $400 Over Well $217 Capitalized $2

  27. Slide 27: 5) Maintaining & Improving Profitability

    5) Maintaining & Improving Profitability

  28. Slide 28: Maintaining & Improving Profitability: Profitability

    Maintaining & Improving Profitability: Profitability ($ in thousands except EPS) 1Q2020 4Q2019 1Q2019 $ YoY ∆ % YoY ∆ GAAP Metrics Reported EPS (Diluted) $0.22 $0.75 $0.38 ($0.15) (41.2)% ROAA 0.4% 1.0% 0.7% n/a (0.3)% ROCE 3.5% 11.6% 6.4% n/a (2.9)% Book Value Per Share $23.98 $26.66 $24.44 ($0.46)

  29. Slide 29: Maintaining & Improving Profitability: Non-Interest Expense

    Maintaining & Improving Profitability: Non-Interest Expense Non-Interest Expense 1Q20 1Q19 YoY ∆ ($ in millions) $66.5 $59.6 $59.6 $58.7 Personnel $28.3 $25.8 $ 2.5 $54.0 Technology & 77% 13.0 12.0 1.1 Communication Professional 7.7 4.6 3.1 68% Services 67% 66% 62% Occupancy 3.0 2.9 .1 60% 57% 57% 5

  30. Slide 30: Key Take Aways

    Key Take Aways The Company is well positioned to execute on its 2020 and 2025 / 2026 LT strategies • NIM expected to remain above 3.0% for 2020 • Operating expenses expected to moderate over next few quarters • Tax rate expected to be 22-23% for 2020 • Excluding PPP Loans, balance sheet at year end

  31. Slide 31: Appendix

    Customers Bancorp, Inc. Appendix 31

  32. Slide 32: Forward-Looking Statements

    Forward-Looking Statements In addition to historical information, this presentation may contain ”forward-looking statements” within the meaning of the ”safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include statements with respect to

  33. Slide 33: BankMobile Income Statement

    BankMobile Income Statement BankMobile Segment Income Statement ($ in 000s), Except Per Share Data Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Interest income $ - $ 2 $ 1 $ 2 $ 1 $ - $ 2 $ 1,344 $ 2,590 $ 6,761 $ 12,383 $ 11,084 $ 11,194 In

  34. Slide 34: Contacts

    Contacts Leadership: Analysts: Carla Leibold B. Riley Financial CFO of Customers Bancorp, Inc and Customers Steve Moss Bank Tel: 484-923-8802 D.A. Davidson Company cleibold@customersbank.com Russell Gunther Jay Sidhu Chairman & CEO of Customers Bancorp, Inc. and Keefe, Bruyette & Woods Michael Perit

  35. Slide 35: Reconciliation of Non-GAAP Measures - Unaudited

    Reconciliation of Non-GAAP Measures - Unaudited Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other financial institutions. Th

  36. Slide 36: Reconciliation of Non-GAAP Measures – Unaudited (Cont.)

    Reconciliation of Non-GAAP Measures – Unaudited (Cont.) Core Earnings - Customers Bancorp Q1 2020 Q4 2019 Q3 2019 Q2 2019 Q1 2019 Per Per Per Per Per (dollars in thousands except per share data) USD share USD share USD share USD share USD share GAAP net income to common shareholders $ 7,027 $0.22 $2

  37. Slide 37: Reconciliation of Non-GAAP Measures – Unaudited (Cont.)

    Reconciliation of Non-GAAP Measures – Unaudited (Cont.) Adjusted Net Income and Adjusted ROAA - Pre-Tax Pre-Provision - Customers Bancorp (dollars in thousands except per share data) Q1 2020 Q4 2019 Q3 2019 Q2 2019 Q1 2019 GAAP net income $ 10,642 $ 27,526 $ 27,066 $ 9,296 $ 15,440 Reconciling items

  38. Slide 38: Reconciliation of Non-GAAP Measures – Unaudited (Cont.)

    Reconciliation of Non-GAAP Measures – Unaudited (Cont.) Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q1 2020 Q4 2019 Q3 2019 Q2 2019 Q1 2019 GAAP - Total shareholders' equity $ 972,179 $ 1,052,795 $ 1,019,150 $ 991,405 $ 978,373 Reconcili

  39. Slide 39: Reconciliation of Non-GAAP Measures – Unaudited (Cont.)

    Reconciliation of Non-GAAP Measures – Unaudited (Cont.) Tangible Book Value per Common Share - CAGR - Customers Bancorp (dollars in thousands except share and per share data) Q1 2020 Q1 2015 GAAP - Total shareholders' equity $ 972,179 $ 457,952 Reconciling Items: CECL adjustment 65,821 — Preferred s

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