Liveperson, Inc. · NASDAQ:LPSN

Liveperson — Q1 2023 Earnings Presentation

9 slides from Liveperson's earnings presentation, May 9, 2023

  1. Slide 1: First Quarter 2023 Earnings Call Supplemental Slides

    First Quarter 2023 Earnings Call Supplemental Slides Rob LoCascio, Chief Executive Officer John Collins, Chief Financial Officer Chad Cooper, SVP of Investor Relations May 9, 2023 1

  2. Slide 2: Disclaimer

    Disclaimer This presentation as well as the associated earnings release and earnings call contain and will contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Act”), and Section 21E of the Securities Exchange Act of 1934, as amended. Y

  3. Slide 3: First Quarter Business Highlights

    First Quarter Business Highlights LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. ● 1Q23 Revenue of $107.7M, within our guidance range of $106M to $109M ● Adjusted EBITDA¹ loss of ($1.3M) vs Q1 2022 Adjusted EBITDA of a loss of ($17.6M) ● B2B Core Recurring Rev

  4. Slide 4: Notable Wins of the Quarter

    Notable Wins of the Quarter Multinational Financial One of the world’s Largest Bank and Large Omni Channel Services Company and largest telecom provider Financial Services Retailer in the U.K. Largest Canadian Bank Company in Europe Key offerings: Key offerings: Current Use Case: Use cases: Automati

  5. Slide 5: First Quarter Financial & Operational Highlights

    First Quarter Financial & Operational Highlights LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. Quarterly Revenue by Segment Quarterly Revenue by Geography $130.2M $132.6M $129.6M $122.5M $107.7M $132.6M $130.2M $129.6M $122.5M $107.7M 1Q22 2Q22 3Q22 4Q22 1Q23

  6. Slide 6: Financial & Operational Highlights (cont'd)

    First Quarter Financial & Operational Highlights (cont’d) LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. $675K $680K $660K $665K $645K Revenue Retention Rate for Recurring Revenue1 Average Revenue per User (ARPU) Average Revenue per User 1Q22 2Q22 3Q22 4Q22 1Q

  7. Slide 7: Q2 and Full Year 2023 Guidance

    Q2 and Full Year 2023 B2B Core LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. 2Q 2023 2023 Full Year 2023 Full Year Guidance Guidance (2) Guidance (3) Recurring Guidance $95M - $99M $387M - $401M $394M - $408M Metrics Reaffirmed Revenue YoY revenue growth (23)%

  8. Slide 8: Appendix

    LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. 8 Appendix

  9. Slide 9: Reconciliation of Adjusted EBITDA

    Reconciliation of Adjusted EBITDA LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. 1Q23 GAAP net loss $(17,420) Amortization of purchased intangibles and finance leases $5,435 Stock-based compensation expense $11,332 Contingent earn-out adjustments $1,709 Restru

LivePerson — Q1 2023 Earnings Presentation on 6ix