Customers Bancorp, Inc · NYSE:CUBI
Customers Bancorp — Q2 2025 Earnings Presentation
34 slides from Customers Bancorp's earnings presentation, Jul 25, 2025
Slide 1: Investor Presentation: Q2'25
Let’s take on tomorrow. Investor Presentation: Q2’25 July 2025
Slide 2: Forward-Looking Statements
Forward-Looking Statements Let’s take on tomorrow. In addition to historical information, this presentation may contain “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements include st
Slide 3: Customers Bancorp Franchise
Customers Bancorp Franchise Let’s take on tomorrow. Net Promoter Score Measuring business customer satisfaction and loyalty 73 41 Community Banking Customers Bank Banking Industry Serves small and medium sized businesses and individuals Benchmark1 • Regional Community C&I • Multifamily and Investmen
Slide 4: Built to Last: Core Tenets
Built to Last: Core Tenets Let’s take on tomorrow. Customers Bank’s 3 Core Tenets Clear Strategic Direction 1 Key Financial Performance Drivers 2 Strong Risk Management 3 Place the Client at the Center of Deliver Solid Financial Results across the Enhance the Bank’s Risk Framework and Everything We
Slide 5: Q2'25 Key Accomplishments
Q2’25 Key Accomplishments Let’s take on tomorrow. Let’s take on tomorrow. Accretive Net Interest Income (NII) & Positive Operating Solid Loan Growth Leverage Deposit Performance Net Interest Margin (NIM) Efficiency Ratio improved QoQ with Continued momentum on deposit 8% annualized loan growth and N
Slide 6: Financial Highlights - GAAP
EARNINGS REVIEW Financial Highlights - GAAP Let’s take on tomorrow. Q2’25 Q2’25 (vs. Q1’25) Highlights Profitability Balance Sheet Credit Diluted EPS 3.27% $22.6B 0.27% $1.73 vs. 3.13% +1% +1 bps ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED NIM Total Assets NPA Ratio Net Income 1.09% $15.4B $
Slide 7: Financial Highlights - Core
EARNINGS REVIEW Financial Highlights - Core Let’s take on tomorrow. Q2’25 Q2’25 (vs. Q1’25) Highlights Profitability Balance Sheet Credit Core EPS1,2 3.27% $22.6B 0.27% $1.80 vs. 3.13% +1% +1 bps ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED NIM Total Assets NPA Ratio Core Earnings1,2 1.10% $1
Slide 8: Continued Execution of Deposit Franchise Transformation
ACCRETIVE DEPOSIT PERFORMANCE Continued Execution of Deposit Franchise Transformation Let’s take on tomorrow. Total Deposits New Banking Team Deposits2 $ billions $ billions • New banking teams hired since Q2’23 continued deposit gathering $2.4 momentum with approximately $300 million of growth in t
Slide 9: cubiX Delivers Industry Leading Mission Critical Payments Platform
ACCRETIVE DEPOSIT PERFORMANCE cubiX Delivers Industry Leading Mission Critical Payments Platform Let’s take on tomorrow. cubiX is the Bank-built platform that powers real-time payment capabilities for commercial clients, including the digital assets ecosystem In Q4’24, Customers Bank launched the cu
Slide 10: Strong Loan Growth With Diversified Contributions Across The Franchise
ROBUST LOAN GROWTH Strong Loan Growth With Diversified Contributions Across The Franchise Let’s take on tomorrow. Loans - HFI QoQ Loan Growth1 by Verticals $ billions $ millions • HFI loan growth of $319 million QoQ or 8% annualized • Top growth verticals included mortgage finance, fund finance, hea
Slide 11: Net Interest Income & Net Interest Margin
NET INTEREST INCOME & NET INTEREST MARGIN Continued Margin Expansion in the Quarter Let’s take on tomorrow. Net Interest Income & Net Interest Margin Key Highlights $ millions, percent $176.7 • Third consecutive quarter of margin $167.7 $167.8 $167.4 expansion $158.5 • 14 basis points margin expansi
Slide 12: Peer Leading Efficiency While Investing In Our Business
OPERATIONAL EFFICIENCY AND STRATEGIC INVESTMENTS Peer Leading Efficiency While Investing In Our Business Let’s take on tomorrow. Core Non-Interest Expense1 Core Non-Interest Expense1 / Average Assets $ millions percent • Strong core efficiency ratio1 while continuing to invest in the franchise • CUB
Slide 13: Tangible Book Value Crosses $56 Per Share
TANGIBLE BOOK VALUE GROWTH Tangible Book Value Crosses $56 Per Share Let’s take on tomorrow. Tangible Book Value1 Key Highlights per share • Tangible book value1 per share has more than doubled since Q4’192 ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED • 15%2 CAGR in TBV1 since Q4’192 +14% 15%
Slide 14: Strong Capital Levels Provide Significant Flexibility
STRONG CAPITAL AND LIQUIDITY Strong Capital Levels Provide Significant Flexibility Let’s take on tomorrow. Q2’24 Q3’24 Q4’24 Q1’25 Q2’251 Key Highlights CET1 Risk-Based Capital percent ` • Fully redeemed Series E preferred shares given strong capital 12.8% 12.5% 12.1% 11.7% 12.0% position • TCE/TA3
Slide 15: Credit Metrics Remain Stable
MAINTAINING SUPERIOR CREDIT QUALITY Credit Metrics Remain Stable Let’s take on tomorrow. Q2’24 Q3’24 Q4’24 Q1’25 Q2’25 NPAs % of Total Assets Q2’25, percent NPAs % of Total Assets 0.27% 0.31% percent -4 bps 0.23% 0.22% 0.25% 0.26% 0.27% CUBI Regional Bank Peers1 Commercial NCOs CRE % of Loans-HFI pe
Slide 16: 2025 Management Outlook
2025 Management Outlook Let’s take on tomorrow. Prior Outlook Current Outlook Metrics FY 2024 Notes FY 2025 FY 2025 Deposit Growth $18.8B 5% - 9% Loan Growth $14.7B 7% - 10% 8% - 11% ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED Net Interest Income $654M 3% - 7% 7% - 10% Core Efficiency Ratio
Slide 17: Analyst Coverage
ANALYST COVERAGE B. Riley Securities, Inc. Maxim Group LLC Hal Goetsch Michael Diana D.A. Davidson Companies Raymond James Peter Winter Steve Moss Hovde Group Stephens Inc. David Bishop Matt Breese Keefe, Bruyette & Woods Inc. Kelly Motta
Slide 18: Appendix
APPENDIX SSeeeeseoeeoeeS& SSeeeseeeseSe& SSeeSeeseeeseS& SSeeeaaeoeoeee28& SEeeeeeeoeoeeS2&
Slide 19: Robust Liquidity Position
STRONG CAPITAL AND LIQUIDITY Robust Liquidity Position Let’s take on tomorrow. Immediately Available Liquidity Loans-HFI to Deposits $ billions Q1’25, percent $8.7 $8.6 81% 85% $3.4 $3.5 $1.2 $0.9 ©2025 CUSTOMERS BANCORP, INC. / ALL RIGHTS RESERVED CUBI Regional Bank Peers2 $4.0 $4.1 Q1’25 Q2’25 Bor
Slide 20: Consumer Installment Loans – Portfolio Credit Metrics
Consumer Installment Loans – Portfolio Credit Metrics Let’s take on tomorrow. Weighted average life of ~2.3 years FICO Score 1 Debt to Income Ratio 1 Borrower Income Average FICO Score1 ~739 Average DTI1 ~20% Average Borrower Income ~$106k 660-679 700-749 0-9.99% 40 – 49.99% <$50K >$100K 680-699 750
Slide 21: Securities Portfolio Characteristics
Securities Portfolio Characteristics Let’s take on tomorrow. Investment Securities – AFS Investment Securities – HTM percent, Q2’25 percent, Q2’25 • Spot yield: 5.78% • Spot yield: 3.79% • Effective duration: 3.0 years • Effective duration: 4.2 years • Floating rate securities: ~23% • Floating rate
Slide 22: Robust Sources of Liquidity
Robust Sources of Liquidity Let’s take on tomorrow. Liquidity Sources ($000's) 2Q 25 1Q 25 QoQ Change Cash and Cash Equivalents $3,503,511 $3,428,691 $74,821 FHLB Available Borrowing Capacity $919,835 $1,235,992 ($316,157) FRB Available Borrowing Capacity $4,134,678 $3,986,593 $148,085 Investments (
Slide 23: Allowance for Credit Losses for Loans and Leases
Allowance for Credit Losses for Loans and Leases Let’s take on tomorrow. June 30, 2025 March 31, 2025 Allowance for Credit Lifetime Amortized Allowance for Lifetime Loss Amortized Cost(1) Losses Loss Rate(2) Cost Credit Losses Rate(3) ($ in thousands) Loans and Leases Receivable: Commercial: Commerc
Slide 24: Reconciliation of Non-GAAP Measures - Unaudited
Reconciliation of Non-GAAP Measures - Unaudited Let’s take on tomorrow. Customers believes that the non-GAAP measurements disclosed within this document are useful for investors, regulators, management and others to evaluate our core results of operations and financial condition relative to other fi
Slide 25: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Earnings and Adjusted Core Earnings - Customers Bancorp Six Months Ended June 30, Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 (dollars in thousands, except per share data) USD Per share USD Per share USD Per
Slide 26: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Earnings and Adjusted Core Earnings - Customers Bancorp 2024 2023 2022 2021 2020 2019 (dollars in thousands, except per share data) USD Per share USD Per share USD Per share USD Per share USD Per share USD Per shar
Slide 27: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Return on Average Assets and Adjusted Core Return on Average Assets - Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 GAAP
Slide 28: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Return on Average Common Equity and Adjusted Core Return on Average Common Equity - Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2
Slide 29: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Pre-Tax Pre-Provision Net Income and ROAA and Adjusted Core Pre-Tax Pre-Provision Net Income and ROAA - Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 20
Slide 30: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Efficiency Ratio and Adjusted Core Efficiency Ratio - Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 2025 2024 GAAP net interest inc
Slide 31: Reconciliation of Non-GAAP Measures – Unaudited (Contd.)
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Core Non-Interest Expense to Average Total Assets and Adjusted Core Non-Interest Expense to Average Total Assets- Customers Bancorp Six Months Ended June 30, (dollars in thousands except per share data) Q2 2025 Q1 2025
Slide 32: Tangible Common Equity to Tangible Assets - Customers Bancorp
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Tangible Common Equity to Tangible Assets - Customers Bancorp (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 GAAP total shareholders' equity $ 1,863,558 $ 1,864,560 $ 1,836,683 $ 1,
Slide 33: Tangible Book Value per Common Share - Customers Bancorp
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 GAAP total shareholders' equity $ 1,863,558 $ 1,864,560 $ 1,836,683 $ 1,801,1
Slide 34: Tangible Book Value per Common Share - Customers Bancorp
Reconciliation of Non-GAAP Measures – Unaudited (Contd.) Let’s take on tomorrow. Tangible Book Value per Common Share - Customers Bancorp (dollars in thousands except per share data) Q4 2024 Q4 2023 Q4 2022 Q4 2021 Q4 2020 Q4 2019 GAAP total shareholders' equity $ 1,836,683 $ 1,638,394 $ 1,402,961 $