Annual Report 2025
Management Board's report on the activity of the PZU Group and PZU SA for the year ended 31 December 2025
pzu.pl
INSURANCE | HEALTH | INVESTMENT | BANKING
Infographics used in the Report
insurance bankshealth politics
investments innovations
icons and buttons directing to links
About the Group
Business model
Environment
Strategy and perspectives
Risk management
Performance and dividend
Corporate governance
Sustainable development
Other information
Statement of the Management Board
Table of Contents
To go to the desired page, click on the corresponding item in the table.Letter from the President to Shareholders 7
Letter from the Chairman of the Supervisory Board 8
-
About PZU Group 20
Group characteristics 21
Products and services 21
Mission, vision, values 23
Brand 25
PZU Group's structure 26
Fundamental principles of PZU and PZU Group management 29
Milestones of PZU Group's growth 30
Participation in associations and industry organizations 31
Selected awards and distinctions 33
-
Business model 35
Capital and value creation 36
Value chain 47
Supply chain 48
Operating activities 52
Insurance 52
Health care 61
Investments 62
Banking 64
Other areas 67
Sales and distribution 70
Insurance products 70
Health products 74
Investment products 75
Banking products 76
-
Environment and factors important for the development of the PZU Group 78
Factors and events affecting PZU Group's operations in 2025 79
The most important economic trends in Poland and abroad 82
Situation in the world economy 82
Trends in the Polish economy 82
External environment in the Baltic Countries and Ukraine 84
Insurance sector in Poland and Baltic Countries compared to Europe 87
Description of the insurance markets on which PZU Group companies operate 89
Polish health care sector compared to Europe 94
The health care market in Poland 95
Polish banking sector compared to Europe 97
Situation on the banking market in Poland 99
Financial markets in Poland and around the world 101
Global and local equity and bond market 101
Polish investment and pension fund market 103
Main factors affecting PZU share prices 105
Bank Pekao and Alior Bank share prices 107
Regulations pertaining to the insurance market and the financial markets in Poland 108
External and internal factors relevant to the development of the PZU Group 111
Macroeconomic and geopolitical factors 111
Legal and regulatory factors 112
Factors specific to business segments 114
Internal factors 117
Annual Report 2025
Management Board's report on the activity of the PZU Group and PZU SA for the year ended 31 December 2025
4 INSURANCE | HEALTH | INVESTMENT | BANKING
About the Group
Business model
Environment
Strategy and perspectives
Risk management
Performance and dividend
Corporate governance
Sustainable development
Other information
Statement of the Management Board
-
Strategy and perspectives 118
Strategic ambitions by 2027 119
Implementation of the strategy in 2025 125
PZU Group reorganization towards a holding structure 129
A strategic perspective 130
-
Risk management 132
PZU Group's risk profile 133
Risk management system 143
Risk map 146
Risk sensitivity 153
Internal control system 155
Operation of the risk management system and internal control system in 2025 157
-
Performance and dividend 160
Key factors affecting the financial results achieved 161
PZU Group's revenues and costs 164
PZU Group's asset and liability structure 168
Contribution of segments to the consolidated result 170
PZU's standalone results 179
Impact of PZU Group strategy implementation on 2025 results 182
Dividend 184
Capital and Dividend Policy 184
Disbursement of dividends 185
KNF's stance on the Dividend Policy in 2026 185
Financial rating 187
Analysts' predictions 189
- Statement on the application of corporate governance 191
- Sustainability Statement 263
- Other information 387
- Management Board Statement on the Accuracy of the Reports 390
-
Annexes 392
PZU Group's financial data 393
SFDR disclosure 408
Glossary of terms 411
Alternative Performance Measures 417
Annual Report 2025
Management Board's report on the activity of the PZU Group and PZU SA for the year ended 31 December 2025
5 INSURANCE | HEALTH | INVESTMENT | BANKING

