Hyakujushi Bank, Ltd.TSE: 8386

Annual Report 2024(9,381KB)

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The Hyakujushi Bank, Ltd.

INTEGRATED

REPORT

2024

Year ended March 31, 2024

2023百十四銀行統合報告書 (ディスクロージャー誌 情報編)

発行 2023年7月

編集 株 式会社百十四銀行経営企画部広報・SDGs推進室 〒760-8574香川県高松市亀井町5番地の1

TEL(087)831-0114

Introduction

For Our Stakeholders

By fulfilling our role as a regional financial institution, the Hyakujushi Bank aims for the sustainable growth of local communities together with stakeholders.

Our purpose of this Integrated Report is to obtain the understanding of our shareholders and investors, as well as our customers and local residents regarding the Bank's initiatives, in addition to conveying our commitment to you all.

CONTENTS

Introduction

01 For Our Stakeholders

03 The Hyakujushi Bank in Numbers

04 The Bank's Operational Foundation

Hyakujushi Group'sVision

05 Message from the President

11 Hyakujushi Group's Value Creation Process

13 Long-term Vision

Hyakujushi Group's Growth Strategy

15 Sustainability Management Framework

17 Medium-term Management Plan

19 Growth Engines Supporting Strategies: HRX and DX Initiatives

27 Key Strategies: Evolution of the General Consulting Group

31 Message from the Director in Charge of Finance

35 Initiatives to Address Environmental Issues such as Climate Change

Communication with Stakeholders

41 Corporate Governance

45 Board of Directors and Audit and Supervisory Committee Members

  1. Outside Director Interview
  2. Enhancement of Shareholder Value
  3. Efforts toward Risk Management and Compliance

CorporateVision

  1. Prosper together with customers and communities
  2. Create a vigorous corporate culture
  3. Ensure sound business management and enhance corporate value

Code of Conduct

- Promote close dialogue to deepen mutual trust

- Spare no effort to grow as professionals

- Understand diversity and respect human rights

- Strive to reduce environmental burden and contribute to regional vitalization

- Take actions that exceed our shareholders' expenctations

Editing Policy

The Hyakujushi Bank has prepared this report with the aim of communicating to our stakeholders in straightforward terms the Bank's initiatives for sustainable value creation from both the perspective of financial and non-financial information.When editing this report, we referred to the Integrated Reporting Framework established by the International Integrated Reporting Council as guidelines, and theTask Force on Climate-Related Financial Disclosures (TCFD) for sustainability-related information. This report (both the informative and reporting editions) also integrates disclosure materials in accordance with Article 21 of the Banking Act (explanatory documents related to the status of performance and financial condition of the bank). Please see the reporting component for figures.

The Hyakujushi Bank, Ltd.

(as of March 31, 2024)

Head Office

5-1,Kamei-cho,Takamatsu, Kagawa

Established

November 1, 1878

Total assets

¥5,805.8 billion

Deposits and negotiable certificates of deposit

¥4,765.2 billion

Loans and bills discounted

¥3,433.1 billion

Paid-in capital

¥37.3 billion

Total shares issued

28,790,000 shares

Employees

1,963

Offices

133 (Head Office, 99 branches, 22

sub-branches, 6 Quick Square, 5

Consulting Plaza)

Non-branch ATMs and CDs

140

01 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 02

Introduction

The Hyakujushi Bank in Numbers

Thanks to the support of the local community, the Hyakujushi Bank has continued operations for almost 150 years, making us one of the few number banks* still in existence today (a bank that uses the number of the temporary license issued upon establishment as its bank name).

The Bank's Operational Foundation

  • Solid customer foundation and far-reaching network

Although we are a regional bank with Kagawa Prefecture as our operational foundation, we have been branching out of our home location from an early stage. In 1923, we opened our first branch in Shikoku outside of Kagawa Prefecture.With the expansion into Osaka in 1950 as our first branch in Honshu, we opened branches inTokyo, Okayama, and Hiroshima.We have built an extensive network with 133 branches in 11 prefectures, with our operations firmly rooted in each

Established

No. of customers

Credit rating

locality.

146years ago

Since 1878

(as of March 31, 2024)

Retail customers1.21 million

Corporate customers

54,361

(Mar 31, 2024)

JCRR&I

(Japan Credit Rating Agency) (Rating and Investment Information, Inc.)

AA-

Long-term Issue

Issue Rating

Rating

Kagawa (95 branches)

Hyogo

Okayama

Hiroshima

Kagawa

Osaka

Tokyo

Aichi

Urban areas (8 branches)

Tokyo, Aichi, Osaka

Ehime

Tokushima

Deposits and negotiable certificates of deposit

(non-consolidated)

¥4,765.2billion

(Billions of yen)

4,795.8

4,765.2

4,648.3

Loans and bills discounted

(non-consolidated)

¥3,433.1billion

(Billions of yen)

3,366.8

3,433.1

3,164.8

Core business net income

(excludes gain/loss of cancellation of investment trusts, non-consolidated)

¥15.3billion

(Billions of yen)

23.5

15.0

15.3

Fukuoka

Kochi

Greater Setouchi area (30 branches)

Okayama, Hiroshima, Fukuoka, Hyogo,

Ehime, Kochi,Tokushima

No. 1

No. 1

Deposit market

Loan market

share

share

(within Kagawa pref.)

(within Kagawa pref.)

(Mar 31, 2024)

(Mar 31, 2024)

47.7%

36.9%

(as of March 31, 2022) (as of March 31, 2023) (as of March 31, 2024)

(as of March 31, 2022) (as of March 31, 2023) (as of March 31, 2024)

(Year ended March 31, 2022)

(Year ended March 31, 2023) (Year ended March 31, 2024)

■ Hyakujushi City banks/regional banks (other than Hyakujushi), secondary regional banks, credit unions, etc.

The potential of Kagawa Prefecture - the Bank's home location

Industrial structure adapts well to change

Profit (non-consolidated/consolidated*)

Consolidated capital ratio

(Non-consolidated) (Consolidated)

9.12%

¥8.8billion ¥9.6billion

OHR (non-consolidated)

*Operating costs/gross operating profit

74.9%

Home to factories of Japan's top-ranking corporations engaged in fields that include construction machinery and electrical machinery, Kagawa Prefecture attracts a large number of such companies' partner enterprises equipped with sophisticated core manufacturing technologies mainly in those fields.The prefecture also hosts large factories that handle basic materials such as chemicals and non-ferrous metals, mainly located in industrial zones situated in the prefecture's coastal region. In addition, many food-related companies handling frozen foods, seasonings, and other such products have operations there.

As such, Kagawa Prefecture tends to be resilient to economic shocks due to its well-balanced industrial structure not skewed toward any particular industry. Another distinctive feature of Kagawa is its many niche leaders that are active in numerous specialized market segments.

(Billions of yen)

Non-

Consolidated

consolidated

11.7

Non-

Non-

Consolidated

10.8

Consolidated

consolidated

consolidated

9.6

8.3

9.1

8.8

(%)

9.349.109.12

(%)

76.174.9

71.6

Industrial products and agricultural/fishery products of which Kagawa Prefecture has Japan's top share

Leather gloves for sport

Uchiwa (round fan)/Sensu (folding fan)

Construction cranes

(including synthetic leather)

(including the bone part)

(Year ended March 31, 2022) (Year ended March 31, 2023) (Year ended March 31, 2024)

(as of March 31, 2022) (as of March 31, 2023) (as of March 31, 2024)

(Year ended March 31, 2022) (Year ended March 31, 2023) (Year ended March 31, 2024)

Population

Natural disaster damage

74.7%

49.6%

46.8%

  • Consolidated profit is "Profit attributable to owners of parent"

External recognition

930,000

38th in Japan

Kagawa Prefecture

Prefecture GDP (nominal)

Per capita

¥3,930 thousand

26th in Japan

¥241 million

5th smallest

in Japan

¥3,343 million

¥2,691 million

¥102,379 million

No.1 in Japan

No.1 in Japan

No.1 in Japan

Kintoki carrots

Olives

96%

90%

1,933tons

490tons

No.1 in Japan

No.1 in Japan

Platinum Kurumin Plus

L-boshi

Health and productivity

Green Partner 2023

Certification as a company

Certification as a company

Certification as a company

Certification as a company

committed to creating a workplace

with excellent initiatives for

practicing excellent health

contributing to decarbonization

environment that facilitates both

promoting the active

management

through support for forest

infertility treatment and work

participation of women

maintenance, etc.

*Source:"Kagawa's Ranking by 100 Indicators 2024" published by Kagawa Prefectural Government

Transportation and logistics hub

Kagawa Prefecture serves as a gateway to Japan's Shikoku region. It is accordingly equipped with an extensive regional transportation network that includes Seto Ohashi Bridge, Shikoku Odan Expressway,Takamatsu Airport, andTakamatsu Port. The prefecture features convenient transport access to theTokyo metropolitan area and the Kansai region, and occupies a key position in transport networks connecting Shikoku and Honshu.

*Source:The survey of the Census of Manufacturers 2020 published by METI and "Kagawa's Agricultural/Fishery Industries by Statistics 2023" published by the Department ofAgriculture and Fisheries, Kagawa Prefectural Government

Number of ships enteringTakamatsu Port (overseas + coastal)

No. 14 in Japan

29,504 ships

No. 1 in Shikoku

(2021)

*Source: Ministry of Land, Infrastructure,Transport andTourism website

03 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 04

Hyakujushi Group's Vision

Message from the President

By achieving the well-being of our stakeholders with the "Power of Support," we will strive to enhance environmental and social value, as well as the sustainability of the Group.

July 2024

Masashi Mori, President

"Power of Support," our slogan

I sincerely thank you for your continued patronage of the Hyakujushi Bank.

My name is Masashi Mori, and I was appointed as the 16th President on April 1, 2024.We are experiencing a return to a world with interest rates, and while the business environment poses challenges, I am committed to taking the helm of management.

The Bank has set forth the Long-term Vision 2030, which represents our desired state for FY 2030, and is currently working toward realizing the first phase of the medium-term management plan "Let's Create a Good 114 ." Upon assuming office as President, I have adopted the slogan "Power of Support" to further accelerate our progress.

The slogan "Power of Support" embodies our desire to effectively utilize the invaluable management resources that the Bank has accumulated over time since its establishment, with the support of various stakeholders such as customers, shareholders, and employees, to offer thorough support for our customers and communities.

In the medium-term management plan, we aim to enhance our ability to find solutions to the issues that our customers and communities face

through the "evolution of the general consulting group," but in order for us to fully utilize the "Power of Support," we believe it is essential to strengthen the supportive power among our officers and employees, which serves as the driving force.

Shifting our focus to the environment surrounding our customers and communities, we observe positive signs such as the recovery of tourism demand and the expansion of personal consumption in Kagawa Prefecture, which is the Bank's operational foundation, as we transition to the post-COVID and with-COVID era.We also feel, however, that the challenges we need to address are becoming more diverse and complex, such as labor shortages, soaring prices, and the depreciation of the yen.

My guiding principle is based on the proverb ofYukichi Fukuzawa, "Those who do not advance will surely retreat, and those who do not retreat will surely advance." As the leader of the Group, I intend to constantly move forward with the "Power of Support" even under these circumstances in order to improve the well-being of all stakeholders and enhance the Group's corporate value.

05 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 06

Hyakujushi Group's Vision

Message from the President

Support for communities

neutrality goal set by the Hyakujushi Group to regional communities, and support the communities' and customers' decarbonization efforts

this belief, we have been revising the evaluation system for branches since April 2024, aiming to realize the well-being of communities by

In the Long-term Vision 2030, we define the well-being of the community as a state where future generations can continue living with peace of mind by vitalizing the local economy and solving key environmental and social issues.

The Bank boasts its extensive network of 133 branches across 11 prefectures nationwide, including Kagawa Prefecture which serves as our main operational foundation. Our aim is to provide group-wide support to these regional communities in addressing social issues such as

revitalizing communities and increasing the number of non-resident population in the region.

In addition, in December 2023, we signed an agreement with Takamatsu City regarding the Corporate Version of Hometown Tax Donation System. By providing information to our customers on regional revitalization projects in various local governments, we aim to promote the use of this system and contribute to the revitalization of the regional economy.

through financing and investment activities such as sustainable finance.

It is my belief that supporting communities is an extremely important initiative that, through the strengthening of social capital and natural capital in the Hyakujushi Group's value creation process

( P.11-12 "Hyakujushi Group'sValue Creation Process"), will ultimately lead to the enhancement of our financial capital. Based on

placing greater value on the initiatives that each employee voluntarily undertakes to support them, and I hope that these efforts provide our employees a sense of fulfillment and pride in working for the Hyakujushi Group.

P.27 "Community Co-creation Strategy"

Support for customers

falling birthrate and aging populations, declining population and alleviating environmental burden from a mid- to long-term perspective, and to achieve the "well-being of the community."

In FY 2023, to attract affluent overseas visitors, we collaborated with Kotohira-Gu in Kotohira Town to create high value-added experiential tourism content and opened a new type of store, "#114base," in the redeveloped JR Takamatsu Station area. At "#114base," we have a sales corner for local products and host live demonstrations and workshops by our customers who do business with the Bank, contributing to the creation of a vibrant atmosphere, while also focusing on providing hospitality to overseas tourists, centered around foreign currency exchange services. As a new type of store without bank counter services, I believe that "#114base" still has much more to offer in terms of

Regarding efforts to alleviate environmental burden in regional communities, the Hyakujushi Group aims to take the lead in new initiatives within communities and share the knowledge and expertise gained from these efforts with the local community members.

Specifically, we have reduced CO2 emissions through the use of a "self- utilization scheme" whereby the electricity generated by the solar power system installed at the former site of the Bank's recreation facility is consumed by the Bank itself. Our Takamatsu Higashi Branch, newly built and relocated in November 2023, became the first financial institution in Kagawa Prefecture to be certified as a net zero energy building (ZEB) by combining energy-saving features with solar power generation to achieve a net-zero or lower energy consumption level for the building.We aim to extend the scope of such new initiatives toward the 2050 carbon

We define the well-being of corporate customers as a state whereby corporate customers can gain a real sense of their achieving business growth by solving important financial and non-financial management issues.

In order to respond to the increasingly diverse and complex management challenges faced by our customers, we established a local consulting subsidiary in Vietnam in July 2023 and an investment company in April 2024, and expanded into new business areas such as the advertising business.

We have also been steadily deepening the existing consulting areas that have been developed since the previous medium-term management plan, and in particular, consulting to resolve issues related to personnel systems and human resources is growing steadily, as it is an area where customer needs are high. Furthermore, in our pursuit of the "evolution of a general consulting group," we are developing consulting personnel as a specialized consulting group.

I place importance on revenue per specialized consulting personnel as a metric to measure the evolution of our specialized consulting group, and that is because I believe that the consulting fees we receive from

customers are a reflection of the value they place on the services we provide. Currently, the revenue per specialized consulting personnel is ¥15.0 million, which is already on par with specialized consulting firms. Going forward, however, we aim to increase the added value of our consulting services to ¥20.0 million.

We define the well-being of retail customers as a state where retail customers can live without anxiety regarding the future through realization of steady asset formation, etc. in line with life plans appropriate for the era of 100-year lifetimes, and I believe that supporting the improvement of financial literacy in regional communities is one of the major roles of a regional financial institution. In FY 2023, we conducted financial education activities at schools and workplaces for 4,132 people in the asset formation age group who will be the future of their communities. Consequently, we have made an upward revision to the sustainability KPI for the number of financial education participants for FY 2030 from 10,000 to 30,000, and will be more actively involved in the life design of our younger customers than ever before.

P.28-30 "Retail Customer Strategy and Corporate Customer Strategy"

Support for employees

We define the well-being of employees as a state where employees can fully demonstrate their individual capability and achieve self-realization in a motivating and comfortable work environment. I believe that in order to strengthen the power of the Bank to support the communities and our customers, we must first thoroughly develop the power of our employees to support each other.

Through the activities of our badminton and table tennis teams that play at the works team league level, the Bank is actively involved in the promotion of sports in regional communities, including coaching junior players who will lead the next generation and holding various lectures. In May 2024, we held a home match of the Japan Table Tennis League in Kagawa Prefecture, which attracted a large cheering squad of over 500 people, and I believe that the players and the employees who participated

07 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 08

Hyakujushi Group's Vision

Message from the President

such as 1st grade Certified Skilled Professional of Financial Planning and management consultant.We actively support voluntary self-development that individuals wish to pursue in order to develop diverse human resources.

Furthermore, we introduced the 114 Meister system in FY 2017 as an in-house certification system, helping employees with their efforts to obtain qualifications in fields of their choice.This system classifies banking operations into eight fields including consulting, financing management, life planning, and DX, and three levels of qualification are provided in each field, which are Officer (beginner level), Leader (advanced level), and Meister (top level).The number of Meister holders

introduced 1-on-1 meetings across all branches.These are meetings that were conducted on a trial basis at some branches and headquarters and aim to improve the engagement score by strengthening trust through improving the coaching skills of supervisors and encouraging awareness and autonomous actions among employees. Although the Bank's current engagement score is characterized by a favorable score for the work environment and human relations, we recognize there are challenges in areas such as empathy for the mission and vision and understanding of management strategy, where scores are lower than the benchmark. I

would like to focus on fostering engagement by visiting the field as much as possible, explaining the vision we aim for in Long-term Vision 2030 in detail, and exchanging opinions with employees.

I regularly tell employees that it is important not to act passively but to take action proactively, voluntarily, and positively in such a rapidly changing era. I would like to instill a culture where each employee takes action with the determination that we will change the Hyakujushi Group by ourselves.

P.19-22 "HRX Initiatives"

is on the rise every year. In this manner, we aim to build a human resource portfolio necessary for achieving the "evolution of the general

Strengthening the "Power of Support" with DX

in the cheering may have truly felt the power of supporting each other toward a common goal. I would like to create a Team 114 where every member with diverse personalities and abilities gives due consideration to how to contribute to the team, drawing on the "Power of Support" to achieve results beyond expectations.

To achieve my vision of Team 114, the medium-term management plan positions HRX (human resources transformation) as a growth engine that maximizes human capital by linking management strategy with human resource strategy, focusing on two pillars: strengthening human resource capability and fostering engagement.

Firstly, in terms of strengthening human resource capability, we are engaged in various hands-on training programs aimed at realizing the "evolution of the general consulting group," set forth in the medium-

consulting group" by doubling our current investment in human capital, including education and training, to ¥400 million in the final year of the medium-term management plan, and maximize our ability to provide value to customers and communities through strengthening our human resource capabilities.

Next, in terms of "fostering engagement," we aim to create a workplace where everyone can work with peace of mind, promote the active participation of women, expand the roles of senior employees, and strengthen health management.The Bank has been certified as a KENKO Investment for Health Outstanding Organization for six consecutive years since its Health Management Declaration in August 2018. Over the past year, it has conducted systematic initiatives such as intra-bank walking events and group analysis of stress checks, resulting in our recognition as the only financial institution in Shikoku in the White 500 Large Enterprise Category.

In addition to these initiatives that improve the ease of working for employees, I want to focus on initiatives that enhance the willingness to voluntarily contribute to the organization, which is the essence of the word "engagement."

The Group has defined DX as the growth engine that will transform business through data and digital technology, and work to provide customers and communities with new values and experiences as well as dramatically improve productivity.

In terms of providing customers and communities with new values and experiences, we are enhancing the functions of the 114 Banking App for retail customers and preparing to introduce the corporate portal for corporate customers to strengthen non-face-to-face channels for securing various contact points.

Furthermore, with respect to supporting our customers' DX initiatives, we launched the ICT consulting services in October 2020, which has become one of the Bank's strengths over the past year. At the start of the service, some of our external partners were concerned that we might be spending too much time on consulting. Despite those concerns, we remained true to our policy of providing ICT consulting that focuses not on IT or digital tools alone, but on supporting our customers' efforts in their overall transformation, including DX.

As a result, the number of ICT consulting initiatives in FY 2023 reached 104, significantly ahead of schedule in achieving the sustainability KPI of

100 initiatives annually by FY 2030.The feedback from our customers we have been supporting may point us to the factors behind this. It is clear that in regions where the decline in the workforce is accelerating, promoting DX to improve productivity and reduce costs has become unavoidable steps for improving corporate competitiveness. However, because there is a shortage of DX human resources in these regions, I believe that our ICT consulting is effectively synonymous with our bank taking on the role of DX personnel within these regions.We will continue to focus our efforts in this area.

In terms of "dramatic improvement of productivity," we introduced over the past year in-store tablet devices to reduce the burden on customers of filling out documents and to shorten waiting times, and promoted the adoption of online processes for personal loans and financing contracts, aiming to improve customer convenience and save paper resources. By improving operational efficiency within the Bank through these efforts, we aim to create time and personnel for face-to- face consulting sales to solve customer issues.

P.23-26 "DX Initiatives"

term management plan.These include the intra-bank exchange system which aims to develop and discover specialized personnel through

Since April 2021, the Bank has been measuring the overall score of the engagement survey Wevox, and starting from June 2024, we have

Enhancing corporate value

short-term headquarters work experience, in addition to career training for different generations.We also established the 114 Reskilling Support System in October 2023, which provides financial assistance for employees to learn subjects of their choice (such as language schools or external seminars) regardless of their current job, as well as for the qualification exams specified by the intra-bankself-development system,

FY 2023 result

FY 2025 target

Investment in human

¥213 million

¥400 million

capital

Engagement score

65 pt

69 pt

Improving price book-value ratio (PBR) has been receiving attention as a measure to enhance corporate financial value.We will strive to achieve the ROE target of 5% as set out in our Long-term Vision at the earliest possible stage and ensure profitability that exceeds shareholders' expectations by continuing to implement initiatives that realize the well-being of all stakeholders through the "Power of Support." Moreover, I consider my top priority to be enhancing the value of the Group as an

organization within regional communities and the corporate value of the Group by strengthening engagement with shareholders and other stakeholders regarding the progress of these initiatives.

We are determined to work with all our strength to ensure that 50 or 100 years from now, people will say, "I am so glad Hyakujushi Bank is here for us." I sincerely thank you and humbly request your continued support and patronage of the Bank.

09 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 10

Hyakujushi Group's Vision

Hyakujushi Group'sValue Creation Process

INPUT

Hyakujushi Group's strengths

Social and relational capital

Overwhelming market share and presence in Kagawa Prefecture

Loans and deposits shares:

No.1

Customer base

Retail customers:

Approx. 1.21million

Corporate customers:

Approx. 50,000

Extensive network of branches

11 prefectures

ACTIVITY

OUTPUT

Management strategy

The value we offer

Enhance local community well-being

1 Prosper together with customers and communities

Corporate

Create unique local industries

2

Create a vigorous corporate culture

Discover attractive local

Vision

3

Ensure sound business management and enhance corporate value

resources

Solve key environmental and

social issues

Business deployment based on the Hyakujushi Group Material Issues

Enhance corporate customer well-being

OUTCOME

The values we want to achieve

Environment and social values

Realize a society with well-being where local community members can continue enjoying a better life.

Achieve sustainability

Human capital

Personnel with advanced qualifications SME management consultants: 29 1stgradeCertifiedSkilledProfessionalofFinancialPlanning:127

114 Meister system*1

Certified Meisters:

73

*1 The Bank's internal system for certifying three levels of qualification, with Meister being the highest level, in each of the eight fields related to banking services.

Intellectual capital

Provision of solutions as Group-wide efforts Financial and non-financial services and knowledge

Financial capital

Deposits and negotiable certificates of deposit:

¥4.7 trillion

Loans and bills discounted:

¥3.4 trillion

Consolidated capital ratio:

9.12%

External ratings*2:

"A" (JCR), "A-" (R&I)

*2 (as of March 31, 2024)

Natural capital

Regional environment with few natural disasters

Warm and rich natural environment

Transportation and logistics hub Abundant tourism resources

Efforts to revitalize the local economy

Respond to the era of 100-year lifetimes

Establish an environment where diverse

Digital transformation of our operations and local

human resources can participate and grow

communities

Initiatives to address environmental

Establish a sustainable management foundation

issues such as climate change

New Medium-term Management Plan

As Phase 1 of our Long-termVision, we will advance transformation based on the three growth engines (SX, HRX, and DX), and accelerate initiatives aimed at the evolution of the general consulting group.

The 3 transformations that will serve as growth engines

HRX

SX

DX

Human ResourcesTransformation

Sustainability

Digital Transformation

Transformation

Key Strategies

Evolution of the general consulting group

Dramatic improvement of productivity

Enhancement of employee well-being

Establish a sustainable management foundation

Power of Support

Exercise a financial intermediary function

Support the solving of financial and non-financial-related management issues

Enhance retail customer well-being

Improve financial literacy

Offer financial services by the best balance of real and digital

Support total life design

Enhance employee well-being

Reform corporate culture by encouraging employees to take on challenges

Promote diversity and inclusion (D&I)

Establish a comfortable workplace environment

Professional development Enhance health management

Enhance shareholder value

Enhance mid- to long-term corporate value

High-transparency information disclosure

Implement sustainability management Enhance shareholder return

KPIs

Long-termVision 2030

Through evolution of the general consulting group, we will create a society with well-being together with local community members

Achieve environmental/social values as well as economic values

Economic values

Enhance the Hyakujushi Group's management sustainability through improving profitability and strengthening management foundation.

Long-term target levels

Consolidated ROE of around 5% Consolidated capital ratio of around 10%

Strengthen management capital and contribute to the solution of social issues

External

Poor regional economic growth Declining population, declining birthrate and aging population

Shift to decarbonization and a circular economy

Social and economic digital shift Ongoing low interest rate environment

environment

Intensified competition due to entrants from outside the

industry Expansion of business areas due to deregulation

11 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 12

Hyakujushi Group's Vision

Long-termVision (theVision Hyakujushi Group Aims for over the LongTerm)

In addition to the declining population, falling birthrate, and aging population, issues related to sustainability in the region are becoming increasingly diverse and complex, such as the transition to a decarbonized, recycling-oriented society and the response to the accelerating digital shift. In order for us, the Hyakujushi Group, to grow sustainably together with the community in this changing environment, we need to enhance the sustainability of our management by proactively addressing local sustainability issues from a long-term perspective.

Based on this awareness, the Hyakujushi Group has identified key sustainability issues that should be prioritized as the "Hyakujushi Group Material Issues" and formulated the "Long-term Vision 2030" as a long-term

direction to resolve such material issues.

In order to realize our vision, we are currently working on various measures under the phase 1 of the medium-term management plan, "Let's Create a Good 114 ."

g

in

t

s

a

c

k

c

a

B

The Hyakujushi Group'sVision anticipating FY 2030

Long-termVision 2030

Through evolution of the general consulting group, we will create a society with well-being together with local community members

Phase 1

Medium-term management plan

Phase 2

Phase 3

"Let's Create a Good 114 "

Solve Hyakujushi Group Material Issues

Create local communities with well-being

New business "challenge" areas

Regional

Investment

vitalization

company

Previous medium-term management plan

Long-termVision 2030

"Try

Mirai (Future)!"

Strengthen consulting function and explore new business

Brand development for local resources

Signed an agreement with Takamatsu City

regarding the Corporate Version of Hometown

Well-being of our

corporate customers

A state whereby corporate

customers can gain a real sense

of their business growing through solving important financial and non-financial management issues.

Well-being of the

community

A state where future generations can continue living with peace of mind by vitalizing the local economy and solving key environmental and social issues.

Well-being of our retail customers

A state where retail customers can live without anxiety regarding the future through realization of steady asset formation, etc. in line with life plans appropriate for the era of 100-year lifetimes.

Advertising

Environment

related

Digital/BPO

Senior life

support

Consulting area

Business

Business continuity

management and

revitalization

Human resources

ICT

Overseas support

Area design

Traditional bank operations

Promote sustainable finance and other

high value-added products

Introduce new products and services

utilizing digital technologies

Enrich our consulting service lineup and

Tax Donation System P.27

Evolution

build a sales framework

Establishment of a specialized investment

into the general

subsidiary P.30

Expansion of carbon neutrality

consulting group

support services P.36

Transformation

Strengthen ability to find solutions

New business areas

to a general consulting

to issues and increase profit of main

group

business

Launched Manufacturing Support Service

P.29

Established a local subsidiary in Vietnam

P.30

Consulting area

Introduction of new sustainable finance products

P.30

Traditional bank

Introduction of support service for opening

investment trust accounts and NISA accounts online

operations

Introduction of in-store tablet devices

P.26

Sophisticate finance area

Create synergism by merging

(new products/digitalization)

financial/non-financial

Non-financial area

Financial area

Well-being of employees

A state where employees can fully demonstrate their individual capability and achieve self-realization with a sense of being in a motivating and comfortable work environment.

Enhancement of the Hyakujushi Group's

management sustainability

Enhancement of shareholder value

at

environmental/socialAchievevalues economicastimesamethe values

Environment and

Economic values

social values

Long-term target levels

Achieve sustainability KPIs

Consolidated ROE of around 5%

relating to

Consolidated capital ratio of

Group material issues

around 10%

13 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 14

Hyakujushi Group's Growth Strategy

Sustainability Management Framework

Governance system related to sustainability

The Bank has established a framework for the promotion of sustainability-related measures under the supervision of the Board of Directors, to help solve various issues local communities face from a long-term perspective in order to realize our Corporate Vision.

Specifically, we have established the Sustainability Committee chaired by the President, to formulate and implement policies, plans, and initiatives to address social and environmental opportunities and risks, including climate change. Important matters are submitted or reported to the Board of Directors.The Audit and Supervisory Committee members and the General Manager of the Auditing Division are involved in the formulation of initiatives and discussions on strategies and measures as observers in the Sustainability Committee, and receive progress reports. In addition, the achievement of sustainability management targets (reduction of CO2 emissions, increase in the share of females in junior management, etc.) is taken into account in determining the officer remuneration from FY 2023 onward.

We aim to promote and strengthen sustainability management through cross-organizational discussions on initiatives aimed at improving the sustainability of customers and local communities.

Hyakujushi Group Material Issues

Material issue

Opportunity and risk

Main initiatives

Sustainability KPI

FY 2023

Corresponding

result

SDGs

Opportunities

Expansion of areas for industry-academia-

No. of initiatives aimed at

government-finance collaboration for regional

Revitalize "towns" by

solving local issues: 150

23

revitalization

establishing co-creation

(cumulative total up

Efforts to

Expansion of consulting needs due to the

frameworks with local

to FY 2030)

increasing sophistication and diversity of

public authorities, etc.

revitalize the

management issues of local companies

As the Hyakujushi Group

local economy

Risks

overall, support corporate

No. of consultations, etc.

Reduced sustainability due to declining local

population and sluggish economy

customers in solving the

provided to corporate

1,424

issues they face

Deterioration of corporate performance due to

customers: 3,000 a year

Board of Directors

Supervision

Sustainability Committee

Report

President, Deputy Chairperson:

Director in charge of Corporate Planning

Members: Executive Directors and Managing Executive Directors at head office

SustainabilityWorking Group Members:All Divisions at head office and branches (excluding Auditing Division)

Secretariat: Corporate Planning Division, Public Relations and SDGs Promotion Office

Sustainability Committee

Roles

Formulating policies on efforts to resolve various sustainability-related issues in such realms as the environment, society, and economy

Deliberating on strategy and measures and managing progress of the implementation thereof

Main matters deliberated in FY 2023

Formulation of the FY 2023 Sustainability Plan and report on implementation in FY 2022

Interim report on the FY 2023 Sustainability Plan

delayed response to local companies' management

(FY 2030)

issues

Opportunities

No. of customers provided

As the Hyakujushi Group

with asset formation

114,000

Greater asset formation/asset management needs

support: 160,000 (FY

Respond to the

overall, support retail

in anticipation of the era of 100-year lifetimes

2030)

customers with their total

era of 100-year

Risks

life design

No. of people who have

lifetimes

Reduced competitiveness due to delayed response

Provide financial education

completed financial

to social structure changes triggered by further

to future generations

education courses: 30,000

4,132

progression of the aging society

(cumulative total up

to FY 2030)

Opportunities

Through promotion of D&I,

Sustain improvement of

65pt.

establish a workplace

the engagement score

Establish an

Sustainable growth of human resource capability

environment in which diverse

by giving employees a sense of well-being

Material issue identification process

Having recognized the current external environment and ESG elements required by stakeholders, the Bank has sorted the major themes our Group should address, and identified the "Hyakujushi Group Material Issues."

1

Selection of elements to be

Selection of a comprehensive list of factors that are important to local expectations, various ESG

considered

issues, and the local community and stakeholders

2

Prioritization of issues

Prioritization of the materiality through examining selected issues from the perspectives of our own

sustainability and social environmental sustainability.

[Prioritization of issues]

[Identification of material issues]

environment

Create new values through promoting

human resources can

Share of females in junior

participate

management*1: at least

where diverse

participation by a diversity of human resources

Improve motivation by creating

30% (by the end of FY

human

Risks

challenging opportunities and

2026)*2

resources can

Decline in engagement and outflow of human

improve work comfortability

*1 Junior management refers to

29.0%

participate and

resources due to delayed response to changes in

by enriching work-life balance

positions of Deputy Branch

social structure and diversification of values

Implement health enhancement

Managers, Deputy Chiefs or

grow

Decline in human resource capability due to

above (and includes

promotion measures aimed at

management positions)

reduced QOL (quality of life) of employees

promoting health management

*2 New target to be set by FY

2026

Opportunities

Work process reform

Digital

leveraging digital

No. of digitally-connected

Digital shift of work and services through

technologies and

customers: 400,000 (FY

59,000

transformation

advancements in digital technologies

sophistication of digital

2030)

of our

Increased solution needs in anticipation of digital

channels

transformation of local communities

Enrich social media/

operations and

website content, etc.

Large

Impact on the sustainability of society

Biodiversity

Era of 100-year lifetimes

Deforestation

Local development/

DX promotion

Ocean acidification

local economy revitalization

Response to the next generation

Recycling

Local business support

Response to environment issues

Microplastics

Enhance employee well-being

Local volunteers

Web3

(human capital management)

Public policy

Local communities

Strengthen governance/

management foundation

Management of the legal

Expand business areas

environment

Respond to new regulations

Impact on the Hyakujushi Group's sustainability

Large

Material issues

E

Initiatives to address environmental issues such as climate change

S

Efforts to revitalize the local economy

Respond to the era of 100-year lifetimes

Establish an environment where diverse human resources can participate and grow Digital transformation of our operations and local communities

G

Establish a sustainable management foundation

local

Risks

Double the number of ICT

Reduced competitiveness due to delayed response

As the Hyakujushi Group

communities

to digital transformation and new entrants from

overall, support digital

consulting business

104

outside the industry

transformation of customer

partners (FY 2030)

operations

Opportunities

Leading initiatives aimed at

CO2 emissions (Scope 1 &

Initiatives to

achieving a decarbonized/

2): 50% reduction

-58.1%

Greater needs for finance solutions aimed at

circular society for the

compared with FY

address

solving environmental issues

2050 carbon neutrality

2013 level (FY 2030)

environmental

Risks

target pledged by the

Sustainable finance

Weakened social confidence due to insufficient

Japanese government

issues such as

Strengthen initiatives aimed

working budget: ¥500.0

¥195.4 billion

climate change

response to climate change, etc.

billion, of which ¥200.0

(including

Deterioration of local business performance due

at decarbonization of

billion is allocated to

¥84.6 billion for

P.35

to extreme weather events and inability to adapt

customers' operations

environmental initiatives

environmental

to a decarbonized society

through sustainable finance,

(cumulative total for FY

initiatives)

etc.

2021 through FY 2030)

Opportunities

Strengthen governance

Consolidated

Stronger business foundation through

3

Discussion by

Discussions in the Sustainability Committee from the perspective of the significance of the

committee, etc.

company's presence in the region as a regional financial institution, the status of social issues that

influence value creation, and the relationship with management issues.

4

Finalization by Board of

The Board of Directors finalized the Hyakujushi Group Material Issues that were discussed and

Directors

identified by the Sustainability Committee.

sophistication of governance system and profit

Enhance corporate value

Systematic reduction of

net asset ratio

Establish a

through profit structure

cross-shareholdings

structure reforms, etc.

of 36.5%

sustainable

reforms

Risks

Strengthen capital strategy

management

Weakened social confidence due to insufficient

foundation

governance

and sophisticate risk

management system

Enhance dialogue with

Suspension of business activities or weakened

Strengthen system/digital

stakeholders

social confidence due to delayed response to

foundations

cyber attacks, disasters, etc.

15 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 16

Hyakujushi Group's Growth Strategy

Medium-term Management Plan

The medium-term management plan, which covers the three-year period from FY 2023, is positioned as a period for accelerating initiatives aimed at the "evolution of the general consulting group," with the three transformations of SX, HRX, and DX as growth engines, toward the realization of our Long-termVision 2030.

This name contains our sentiment of offering high value-added services to

Significance

customers and communities so that they may come to say, "Hyakujushi is

Name

of name

good!," thus creating a "good world" in which local community members

can enjoy a true sense of well-being.

Period: April 2023 to March 2026

As Phase 1 of our Long-term Vision, we will advance transformation based on the three

policy

Basic growth engines (SX, HRX, and DX), and accelerate initiatives aimed at the evolution of the

general consulting group.

Key

Evolution of the general consulting group

Enhancement of employee well-being

Dramatic improvement of productivity

strategies

Establishment of a sustainable management foundation

Growth

/

/

Promoting three transformations

SX [ Sustainability ]

HRX [ Human Resources ]

DX [ Digital ]

engines

supporting

-Transformation -

strategies

SX (Sustainability)

: Achieve sustainability for both Hyakujushi Group and local communities

HRX (Human Resources) : Maximize human capital by linking management strategy with human resource strategy

DX (Digital)

: Transform business through data and digital technology

Target item/fiscal year

FY 2022

FY 2023

FY 2025

(finalyearofpreviousmedium-termmanagementplan)

(finalyearofcurrentmedium-termmanagementplan)

Result

Result

Management target

Profitability

Profit

¥9.1billion

¥9.6billion

¥8.5

billion

(consolidated)

(Profit attributable to owners of parent)

or more

Soundness

Capital ratio

9.10 %

9.12 %

Around

9.0%

(consolidated)

Efficiency

OHR

Around

76.1 %

74.9 %

70.0%

(non-

(gross operating profit basis)

consolidated)

Aiming for results that significantly exceed targets

Create local communities with well-being

Key Strategy 1

Evolution of the general consulting group P.27

Community co-creation

Corporate customer strategies

Retail customer strategies

Group strategies

Promote HRX

P.19

Key Strategy 2

Enhancement of

employee well-being

Dramatic improvement of productivity Key Strategy 3

Foster engagement

Strengthen human resource capability

Work reforms

Channel reforms

Key Strategy 4

Establishment of a sustainable management foundation

Stabilize securities management

Build system/digital foundations

Ensure thorough cost return management

Strengthen governance

Enhance Hyakujushi Group's management sustainability

Promote SX

Enhance shareholder value

Promote DX

P.23

17 The Hyakujushi Bank, Ltd . Integrated Report 2024

The Hyakujushi Bank, Ltd . Integrated Report 2024 18