Melanie Kirk
Head of Investor Relations
Replay available
Commonwealth Bank of Australia (CBA) Q4 2024 Earnings Call
Commonwealth Bank of Australia (ASX: CBA) Q4 2024 earnings conference call, held 2024-08-14. Replay captured from the company's public earnings webcast.
Hosted by
Featured presenters
Matt Common
Chief Executive Officer
Alan Docherty
Chief Financial Officer
Andrew Triggs
Analyst
Andrew Lyons
Analyst
Jonathan Mott
Analyst
Brian Johnson
Analyst
Richard Wiles
Analyst
Investor webinar replay
Watch the replay and follow the connected company analysis, news, and investor updates for Commonwealth Bank Of Australia.
Replay transcript excerpt
WEBVTT 00:00:00.031 -- 00:00:04.277 Hello and welcome to the results briefing for the Commonwealth Bank of Australia for 00:00:04.277 -- 00:00:07.759 the year ended 30 June 2024. 00:00:08.002 -- 00:00:11.427 I'm Melanie Kirk and I'm Head of Investor Relations. 00:00:11.427 -- 00:00:16.293 Thank you for joining us. For this briefing, we will have presentations from our CEO, 00:00:16.293 -- 00:00:20.279 Matt Common, with an overview of the business and the results. 00:00:20.279 -- 00:00:25.265 Our CFO, Alan Docherty, will provide the details on the results and Matt will then provide 00:00:25.265 -- 00:00:27.537 an outlook and summary. 00:00:27.537 -- 00:00:31.423 The presentations will be followed by the opportunity for analysts and investors to ask 00:00:31.423 -- 00:00:36.788 questions. I'll now hand over to Matt. Thank you, Matt. 00:00:37.051 -- 00:00:39.154 Thank you, Mel. And good morning, everyone. 00:00:39.154 -- 00:00:41.998 It's great to be with you today. This 00:00:41.998 -- 00:00:47.226 year, we've continued to focus on supporting our customers, investing to protect 00:00:47.226 -- 00:00:53.295 the community and providing strength and stability to the broader economy. 00:00:53.295 -- 00:00:58.170 We know many of our customers are finding it harder and harder to deal with the higher 00:00:58.170 -- 00:01:00.272 cost of living. 00:01:00.272 -- 00:01:05.337 We are doing more to help, making that help easier to access, and we are encouraging 00:01:05.337 -- 00:01:09.800 people to reach out to us early if they need assistance. 00:01:09.962 -- 00:01:14.827 We've taken a deliberate strategy to proactively contact customers and have provided 00:01:14.827 -- 00:01:17.229 132,000 tailored 00:01:17.229 -- 00:01:21.354 payment arrangements to those most in need. 00:01:...