Everbridge — Investor Day (June 2019)
142 slides from Everbridge's investor day presentation, Jun 19, 2019
Slide 1: Welcome Everbridge Analyst Day 2019
Welcome Everbridge Analyst Day 2019 Exhibit 99.1
Slide 2: Jaime Ellertson – Chairman & CEO
Jaime Ellertson – Chairman & CEO Leads Everbridge strategic vision, corporate growth and market evolution Former CEO and Chairman of CloudFloor Corporation, merged with Everbridge (NASDAQ: EVBG) CEO. President and Director of Gomez Inc., Internet Performance Management leader (acquired by Compuware)
Slide 3: Safe Harbor
Safe Harbor This presentation contains forward-looking statements about Everbridge, Inc. (“Everbridge” or the “Company”) within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, based on management’s current expectation. These statements are often i
Slide 4: Housekeeping
Housekeeping We will be posting a copy of today’s slides to our IR website and filing them with the SEC under a Form 8-K. There is Wi-Fi access available. We have a very full agenda and as such we will not be stopping for many breaks – if you need a break please take one as needed outside this room.
Slide 5: Agenda
Agenda Time Session Speakers 12:00 PM Registration and Lunch 1:00 PM Review of Agenda / Safe Harbor Jaime Ellertson - Chairman & CEO 1:10 PM Critical Event Management ‘In Action’ Imad Mouline – CTO 1:25 PM Everbridge Growth Drivers, Addressable Market & Vision Jaime Ellertson - Chairman & CEO 2:00 P
Slide 6: David Meredith – CEO-elect
David Meredith – CEO-elect 25 years executive leadership scaling multi-billion-dollar cloud managed services providers and software companies Former Chief Operating Officer at Rackspace Former President of Global Data Center Hosting at CenturyLink ($2.8B private equity transaction) Executive roles a
Slide 7: Demonstration
Demonstration ASSESS Risk Events LOCATE Impacted People and Assets ACT ANALYZE Performance Initiate and Manage Response
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Slide 9: Everbridge Critical Event Management
Everbridge Critical Event Management
Slide 10: Everbridge Critical Event Management
Everbridge Critical Event Management
Slide 11: A Simple Value Proposition
A Simple Value Proposition GOOD THINGS BAD THINGS CRITICAL EVENT Assets Risk Events
Slide 12: CEM Approach
CEM Approach Initiate and Manage Response ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 13: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 14: Assess: Alert, Context, and Reference Risk Data Sources
ASSESS Events LOCATE Impacted People and Assets ACT Communicate Collaborate Response ANALYZE Performance Assess: Alert, Context , and Reference Risk Data Sources AIRPORT WEATHER CCTV SOCIAL MEDIA MAP IMAGERY TRAFFIC COUNTRY RISK PROFILE NIXLE ADVISORY CONTEXT TRANSPORTATION LAW ENFORCEMENT GEOGRAPHY
Slide 15: The Uber Feed
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance The Uber Feed SOURCE Int.SOS ALERT TYPE HURRICANE Hurricane Irma SOURCE USGS ALERT TYPE EARTHQUAKE Earthquake in Chile SOURCE ANVIL ALERT TYPE TERROR NYC Terrorist Plot SOURCE ANVIL ALERT TYPE CIVIL
Slide 16: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 17: Locate Impacted People and Assets
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance STATIC MANUAL LAST KNOWN EXPECTED Aggregate Location Data from Multiple Sources MOBILE AWARE Everbridge mobile app check-ins ACCESS AWARE LAST KNOWN LOCATIONS WEARABLES for SOS & Safe Corridor MANUAL
Slide 18: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 19: Geo-Spatial Correlation
ASSESS Events LOCATE Impacted People and Assets ACT Communicate Collaborate Response ANALYZE Performance GEO-SPATIAL Correlation GEO-TEMPORAL ASSOCIATIVE
Slide 20: Graph Association Correlation
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance Correlation GRAPH ASSOCIATION Do I have any upstream suppliers that may be impacted, and may impact my ability to keep my business running?
Slide 21: Orchestration
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance STEP 1 Using data from these sources… STEP 2 If these bad things happen… STEP 3 And impact the things I care about… STEP 4 Take these actions automatically. Orchestration
Slide 22: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 23: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 24: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 25: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 26: Crisis Management
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance Crisis Management
Slide 27: Crisis Management Analytics
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance Crisis Management Insight Why did it happen? Foresight What will happen? Hindsight What happened? SUPPLY CHAIN 25 OPEN TIME AVG 297d 17h 4m MAX 1y 30d 2h MEDIAN 345d 23h 55m 23 incidents above thresh
Slide 28: Crisis Management
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance Crisis Management
Slide 29: Cross Domain Consequent Maps
Cross Domain Consequent Maps Information Technology Supply Chain Employee Life Safety Business Continuity Cross Domain / Multi-Use Case
Slide 30: Everbridge Analyst & Investor Day
Corporate Update Everbridge Analyst & Investor Day
Slide 31: Everbridge at a Glance
Revenue in millions of dollars 36% CAGR We provide enterprise software applications to improve organizational response for critical events to keep people safe and businesses running. Faster. Everbridge Projecting Adjusted EBITDA Positive 4,500+ Enterprise customers 10 Enterprise Applications 835+ Em
Slide 32: Everbridge Enterprise Client Base
Everbridge Enterprise Client Base Verticals are based on 3-month revenue ending March 31, 2019. As of December 31, 2011 and March 31, 2019. Number of customers2 Verticals1 95%+ annual subscription renewals 110%+ annual net retention rate 1.8 Average products per $100k customer
Slide 33: Top Down Analyst-based TAM
‘Top Down’ Analyst-based TAM $24.0B $10.7B $6.4B + * Available in 2020 Everbridge estimates based on data from Frost & Sullivan and Markets and Markets. 2020 Mass Notification market includes: Mass Notification - $4.5 Billion; Secure Messaging - $0.75 Billion; Telemedicine - $0.69 Billion; and Commu
Slide 34: Bottoms Up Named Account-based TAM
‘Bottoms Up’ Named Account-based TAM Critical Event Management IT and IoT Alerting Population Alerting Product Segments $25.9 Billions 2 2020 $10.4 $4.8 $41+ Billion Market Opportunity Visual Command Center Safety Connection Mass Notification for Residents IT Alerting Community Engagement IIoT Publi
Slide 35: TAM Named Account-based Model
TAM Named Account-based Model 29,050 Global Organizations 1000+ Employees $25.8 Billion TAM Risk Intelligence Visual Command Center Safety Connection Crisis Management Mass Notification
Slide 36: Core Products
Core Products Three historic Core Products Accelerating “cross and up-sales” into our large customer base Strong “New” sales into Corp NA & Int’l Critical Communications, into large Mobile Security & Safety market and fast growing IT Alerting Safety Connection > 75% Yr/Yr IT Alerting > 40% Yr/Yr Mas
Slide 37: Core Product Differentiation
Core Product Differentiation DATA SCALE PLATFORM TRUST PRODUCTS Safety Connection Mass Notification IT Alerting
Slide 38: Driving Core Product Growth
Driving Core Product Growth Safety Connection Mass Notification for Residents IT Alerting Crisis Management New in 2019 Cross-selling multiple products to enterprise customer base Driving large new cities, states, regions and counties in North America Opening Federal Market with FedRAMP New certific
Slide 39: Population Alerting
Population Alerting Protecting residents and travelers with warnings for: weather emergencies; geological disasters; industrial disasters; radiological disasters; medical emergencies; and warfare or acts of terrorism.
Slide 40: Population Alerting Products
Population Alerting Products Common Services + Two-way communications + Multi-modal delivery paths + Multi-lingual messages + Geo-fenced targeting Mass Notification List-based targeting GIS-based targeting Opt-in portal registrations Requires contact database Community Engagement Zip code opt-ins Ke
Slide 41: Population Alerting Growth
Population Alerting Growth Continue to target largest Cities, Counties and States in NA Target Large City, States and Country-wide deals EU-Alert Regulatory Mandate India Coastal States Cyclone Regulation Drive operational use cases for public sector organizations Leverage ‘network effect’ for upsel
Slide 42: Population Alerting: Platform Scale In Action
Population Alerting: Platform Scale In Action
Slide 43: Cyclone Fani Odisha press quote
“One of the biggest storms in years was bearing down on Odisha … cyclone Fani slammed into Odisha on Friday morning with the force of a major hurricane, packing 120 mile per hour winds … as of early Saturday, only a few deaths had been reported, in what appeared to be an early-warning success story
Slide 44: Advantages of Everbridge Public Warning
Advantages of Everbridge Public Warning PROVEN SCALE NO OPT-IN NEEDED 90%+ REACH TWO-WAY ENGAGEMENT MULTI-LINGUAL MESSAGING DELIVERY STATISTICS ACTIONABLE INSIGHTS
Slide 45: Australia Chooses Everbridge Public Warning
The Everbridge Public Warning solution will be used to provide population-wide alerting to reach the country’s over 25 million residents and approximately 9 million annual visitors. Australia Chooses Everbridge Public Warning Public Warning
Slide 46: Countries list
Algeria ⦿ Angola ⦿ Benin ⦿ Botswana ⦿ Burkina Faso ⦿ Burundi ⦿ Cabo Verde ⦿ Cameroon ⦿ Central African Republic ⦿ Chad ⦿ Comoros ⦿ Republic of the Congo ⦿ Ivory Coast ⦿ DR Congo ⦿ Djibouti ⦿ Egypt ⦿ Equatorial Guinea ⦿ Eritrea ⦿ Ethiopia ⦿ Gabon ⦿ Gambia ⦿ Ghana ⦿ Guinea ⦿ Guinea-Bissau ⦿ Kenya ⦿ Le
Slide 47: Product Evolution & Vision
Product Evolution & Vision Market Maturity Product Lifecycle Safety Connection Mass Notification IT Alerting Public Warning RICH & MATURE RICH & GROWING EARLY & GROWING EARLY & GROWING WEARABLES THERMOMETER INDOOR / PERIMETER CAMERA SMOKE SENSOR Expansion Internet of Things
Slide 48: Critical Event Management
Critical Event Management Protecting companies and teams with the solutions and intelligence needed to more quickly mitigate, recover and adapt to business disruptions.
Slide 49: What Defines a Critical Event?
What Defines a Critical Event? When your Assets… Are impacted by Threats… PEOPLE | PLACES | BRAND | IT SYSTEM | SUPPLY CHAIN NATURAL DISASTERS | THEFT | HAZMAT | TERRORISM | CYBER …that is a Critical Event. Integrated Critical Event Management Solution Crisis Management Safety Connection Visual Comm
Slide 50: CEM Growth Opportunity
CEM Growth Opportunity CEM for Life Safety, Security and IT (Cyber and Infrastructure) Operationalize security, continuity, emergency and IT playbooks with Crisis Management Application Expand Risk Intelligence offering Add Analytics Application in 2020 Analyze past responses for patterns and anomal
Slide 51: Critical Event Management Opportunity
Critical Event Management Opportunity 25 new CEM customers in 2018 from North American Corporate market 250 new CEM customers over the next 36 months could provide $240+ million in revenue Target Customers: Global 2000 + Fortune 1000 CEM Deal Range: $210k to $1,700k CEM Growth: $242 Million
Slide 52: Long-term CEM Vision
Long-term CEM Vision PERIMETER FACILITIES OUTSIDE à INSIDE
Slide 53: Long-term Growth Drivers
Long-term Growth Drivers Continue to launch new applications to expand suite Expand vertically and through international partners New M&A to access and accelerate market success Risk Intelligence Crisis Management
Slide 54: Scott Whelchel, Chief Security Officer, Dow Chemicals
Scott Whelchel Chief Security Officer Dow Chemicals
Slide 55: Team of teams
Team of teams Integrated Approach Business Continuity f Crisis Management
Slide 56: Developing organizational requirements
Developing organizational requirements Hypothesis = Interaction will drive new architecture AND new culture Aligned to business objectives “Shared Consciousness” and “Cueing” Trust brings authority to act swiftly based on integrated planning Our examples thus far: . ° ° ISC Control Tower Reputationa
Slide 57: Tiffany & Co.
TIFFANY & CO.
Slide 58: Tiffany & Co.
Tiffany & Co. Nothing Bad...
Slide 59: Enterprise Tiffany
Enterprise Tiffany ANNUAL CUSTOMERS +30 million, awricas EMEA tenet ales ans net alee Dee Saetoee aMpLovsss JAPAN 114,200 worlwide aint NAMIBIA # Es Asia-pAcIsIC DISTRIBUTION POINTS Se recake #be¥ @USAUK,I Ip) sO stone ‘MANUFACTURING AND DBSIGN POINTS 1Burope sok set Tao
Slide 60: Global Protection Services' WWSCC
Global Protection Services’ WWSCC
Slide 61: Use Studies-Critical Event Management
Use Studies-Critical Event Management
Slide 62: WWSCC Delivering Value: Next Generation Jeweler Solutions
WWSCC Delivering Value: Next Generation Jeweler Solutions
Slide 63: Product Overview
Product Overview Imad Mouline, CTO
Slide 64: Imad Mouline – Chief Technology Officer
Imad Mouline – Chief Technology Officer Leads Everbridge market strategy, product roadmap and innovation Co-founder and CTO of Cloudfloor CTO of Compuware’s Application Performance Management Solutions CTO of Gomez CTO of S1 Corporation Director of Engineering at BroadVision and Interleaf, Inc 5 U.S
Slide 65: Public Warning Product Overview
Public Warning Product Overview
Slide 66: Iceland Deputy CEO testimonial
» Témas Gislason DEPUTY CEO 112 ICELAND Fromgane-s0) Wel have this new systéfn -t i Sed alerting system Fy io
Slide 67: Everbridge Public Warning
Everbridge Public Warning Multi-modal approach to protecting population featuring Location-Based SMS
Slide 68: Unique IP
Unique IP Leverages telco infrastructure to anonymously locate all people in an area without predefined databases based on their connection to cell towers
Slide 69: Most Common Alternatives
Most Common Alternatives Cell Broadcast One-way blast messages to all phones in an area Requires newer phones or re-configuration Mobile Application Requires download
Slide 70: Higher Reach
Higher Reach 90%+ REACH GLOBALLY 50-60% for Cell Broadcast-based solutions VS.
Slide 71: Reach Visitors and Tourists
Reach Visitors and Tourists Automatically detect nationality based on SIM card and tailor messages by language
Slide 72: Unique Follow-Up Messaging Capability
Unique Follow-Up Messaging Capability Send follow-up messages or corrections
Slide 73: Traveler Alert System
Traveler Alert System Locate and communicate with nationals traveling abroad
Slide 74: Population Movement / Crowd Analytics
Population Movement / Crowd Analytics Count people and track population movements Understand the impact of evacuation orders Mature population movement prediction models by combining historical data, current data, and machine learning models
Slide 75: Future Direction
Future Direction
Slide 76: Be pees
Be pees twoonesia
Slide 77: Outside / Inside
Outside / Inside Region Country State/ Province County City Neighbor-hood Block Building Floor Room Natural Disaster Inclement Weather Political Turmoil Civil Unrest Active Assailant Hazmat Incident Transportation Disruption
Slide 78: Graph Association Correlation
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance Correlation GRAPH ASSOCIATION Do I have any upstream suppliers that may be impacted, and may impact my ability to keep my business running?
Slide 79: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Communicate Collaborate Response ANALYZE Performance
Slide 80: Assess: Alert, Context, and Reference Risk Data Sources
ASSESS Events LOCATE Impacted People and Assets ACT Communicate Collaborate Response ANALYZE Performance Assess: Alert, Context , and Reference Risk Data Sources AIRPORT WEATHER CAMERAS SOCIAL MEDIA MAP IMAGERY TRAFFIC COUNTRY RISK PROFILE NIXLE ADVISORY CONTEXT TRANSPORTATION LAW ENFORCEMENT GEOGRA
Slide 81: Assess data sources
ASSESS Events LOCATE Impacted People and Assets ACT Communicate Collaborate Response ANALYZE Performance AIRPORT WEATHER CAMERAS SOCIAL MEDIA MAP IMAGERY TRAFFIC COUNTRY RISK PROFILE NIXLE ADVISORY CONTEXT TRANSPORTATION LAW ENFORCEMENT GEOGRAPHY BANKING/ FINANCIAL EMERGENCY MANAGEMENT EDUCATION ENE
Slide 82: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 83: Locate: Indoor Positioning
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance LAST KNOWN EXPECTED Aggregate Location Data from Multiple Sources INDOOR POSITIONING LAST KNOWN LOCATIONS WEARABLES BIOMETRICS FACIAL RECOGNITION EXPECTED LOCATIONS MEETING ROOM SCHEDULES INDOOR WAYF
Slide 84: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 85: Correlation
ASSESS Events LOCATE Impacted People and Assets ACT Communicate Collaborate Response ANALYZE Performance GEO-SPATIAL Correlation GEO-TEMPORAL ASSOCIATIVE COMPOUND MULTI-DIMENSIONAL
Slide 86: Assess, Locate, Act, Analyze
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance
Slide 87: Crisis Management
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance Crisis Management
Slide 88: Crisis Management
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance Crisis Management
Slide 89: Crisis Management
ASSESS Events LOCATE Impacted People and Assets ACT Initiate and Manage Response ANALYZE Performance Crisis Management
Slide 90: Gabe Warren Hilton Intelligence Team and Everbridge
Gabe Warren Hilton Intelligence Team and Everbridge
Slide 91: Team Background and Mission
Team Background and Mission © 2019 Hilton Confidential and Proprietary Global intelligence team
Slide 92: Threats and Incidents Around the Globe
Natural Disasters Safety and Security Incidents on Property Attack/Major Violent Events Social/Political Unrest Health and Travel Alerts Tropical Storms Flooding Earthquakes Tornados Volcanos Fires Suspicious Deaths Power Outages Physical Conflicts Chemical Spills Bombings Actives Shooters Terror At
Slide 93: Hilton Visual Command Center – A Single Operating Picture
© 2019 Hilton Confidential and Proprietary Global intelligence team Hilton Visual Command Center – A Single Operating Picture
Slide 94: Security Alert Escalation
© 2019 Hilton Confidential and Proprietary Global intelligence team Security Alert Escalation Regional Safety and Security Directors Global Intelligence Team Brands Legal Corporate Coms EC
Slide 95: Evaluating Hilton's Global Risk With Everbridge
Evaluating Hilton’s Global Risk With Everbridge
Slide 96: Global Risk Assessment – Environmental (Typhoon Risk)
Global Risk Assessment – Environmental (Typhoon Risk) © 2019 Hilton Confidential and Proprietary Global intelligence team
Slide 97: Global Risk Assessment – Environmental (Overall)
Global Risk Assessment – Environmental (Overall) © 2019 Hilton Confidential and Proprietary Global intelligence team
Slide 98: Global Risk Assessment – Security
Global Risk Assessment – Security © 2019 Hilton Confidential and Proprietary Global intelligence team
Slide 99: Global Risk Assessment – Overall Risk
Global Risk Assessment – Overall Risk © 2019 Hilton Confidential and Proprietary Global intelligence team
Slide 100: Evaluating Risk – Possible Terror Targets
Evaluating Risk – Possible Terror Targets (IHS) © 2019 Hilton Confidential and Proprietary Global intelligence team Sydney Targets New York Targets
Slide 101: Evaluating Risk – Houses of Worship
Evaluating Risk – Houses of Worship © 2019 Hilton Confidential and Proprietary Global intelligence team
Slide 102: Platform Engineering and Resiliency
Platform Engineering and Resiliency Jim Totton - EVP Product Management, Engineering, and Ops
Slide 103: Jim Totton – EVP Product Mgmt, Engineering & Operations
Jim Totton – EVP Product Mgmt, Engineering & Operations 40+ years business & technology executive leadership Former VP & GM for Red Hat’s $1B+ Platform Business Unit GM of Marketing at Microsoft OEM division leading product management and business development for $20B+ OEM channel Vice President of
Slide 104: Platform Philosophy
Platform Philosophy Multi-Tenant SaaS (no customization) Extreme self-service Create a strategic platform, not stand alone products Design for Reliability Design for Scalability Design for Data Privacy & Security
Slide 105: Everbridge's Key Competitive Strengths
Everbridge’s Key Competitive Strengths Unified and Comprehensive, Enterprise-Scale Platform 1 Out-of-the-Box, No Developers Needed 2 Large, Dynamic and Rich Communications Data Asset 3 Globally Local 5 Robust Security, Industry Certification and Compliance 4 Next-Generation, Open Architecture 6
Slide 106: Global Product Organization
Global Product Organization Lansing San Francisco Los Angeles Boston Washington, D.C. London Oslo Amsterdam Beijing Bangalore +
Slide 107: Everbridge Platform: High Availability, Scale, Redundancy & Security
Everbridge Platform: High Availability, Scale, Redundancy & Secure Transactional Availability / “First Responder Grade” HIGH AVAILABILITY & SCALABILITY 15 data centers, flexible capacity, and full stack redundancy MULTIPLE LIVE SUPPORT TEAMS Global live support team with 24x7x365 tier 1 and tier 2 s
Slide 108: Infrastructure Matters
Infrastructure Matters PRIMARY SECONDARY Traditional Infrastructure Regional data centers Fixed capacity with ‘passive’ disaster recovery backup Vulnerable when exposed to a major regional event or multiple simultaneous incidents Limited delivery optimization Infrastructure as Code deployment ‘Full
Slide 109: Infrastructure Matters
ACTIVE ACTIVE ELASTIC SITES PRESENCE POINTS Infrastructure as Code Infrastructure Matters Infrastructure as Code deployment ‘Full stack’ scaling across geographies and for simultaneous major events Geographic distribution for privacy and regulatory needs On-demand Message Capacity USA and EUROPE Eve
Slide 110: Everbridge Platform: High Availability, Scale, Redundancy & Security
Everbridge Platform: High Availability, Scale, Redundancy & Secure Transactional Availability / “First Responder Grade” HIGH AVAILABILITY & SCALABILITY 15 data centers, flexible capacity, and full stack redundancy MULTIPLE LIVE SUPPORT TEAMS Global live support team with 24x7x365 tier 1 and tier 2 s
Slide 111: Market Leading Quality of Service
Market Leading Quality of Service 99.99% Transactional Service Availability Ability to complete tasks like sending a notification Message Sending Performance Guarantee Voice SMS Email Smartphone Push Notifications Measured 24x7x365 External 3rd party monitoring service 20+ globally distributed and i
Slide 112: Global Coverage and Redundancy
Global Coverage and Redundancy 200+ Countries & Territories Supported Voice Providers Global SMS Network Providers Triple Redundant Double Redundant
Slide 113: Global Operations Centers
GLOBAL OPERATIONS CENTERS Proactive Platform Availability & Performance Management 24 x 7 x 365 Global Operations & Support Centers: Bangalore, London, Boston and Los Angeles
Slide 114: State of the Art Security and Compliance
State of the Art Security and Compliance Markets ● Reach ● Reliability
Slide 115: Industry Certifications
Industry Certifications Access to Federal Market and elements of DoD for core business Received FedRAMP Authorization in July 2018 and have again renewed in 2019. In 2019 added both ISO 27001 and Germany C5 certifications as well 0% 100% 2018 and 2019 Initial Assessment Control Analysis Control Impl
Slide 116: Everbridge Go-to-Market
Everbridge Go-to-Market Bob Hughes
Slide 117: Bob Hughes – President Go-to-Market
Bob Hughes – President Go-to-Market 28+ years executive leadership scaling companies Former President of Worldwide Operations at Akamai – grew annual revenues from $50M to over $2B Led all aspects of customer experience, global sales, services and support, GTM strategy, marketing, HR Sales leadershi
Slide 118: Everbridge Market Opportunity
Largest Hi-Tech companies 6 OF THE 10 largest Higher Ed institutions 6 OF THE 10 largest investment banks 9 OF THE 10 largest global auto makers 6 OF THE 10 largest global consulting firms 6 OF THE 10 largest global CPA firms 4 OF THE 4 largest U.S. cities 9 OF THE 10 busiest North American airports
Slide 119: Our Approach Has Evolved
Our Approach Has Evolved MANY USE CASES MULTIPLE BUYERS ONE PLATFORM BUYER PERSONAS USE CASES COO CIO BC CRO Employee Life Safety IT Services Supply Chain Business Continuity CFO CSO InfoSec Rev Ops PubSafety Population Alerting
Slide 120: Traveling Employees
Traveling Employees Global cloud hosting company needed to determine the impact of the London Bridge Attack on Travelers, Expats and locals and who needed help. Without CEM… Delayed outreach to employees Basic Duty of Care support Lost business value of travel With CEM… Automated the response + ID p
Slide 121: Supply Chain Disruption
Supply Chain Disruption With CEM… Purchased all available supplies Forced competitors to switch vendors or wait Avoided 2 week delay from switching to new packaging supplier $210 Billion in annual economic losses as a result of supply chain disruption1 “Aon Benfield: 2016 Annual Report on Global Cli
Slide 122: Corporate Security
Corporate Security Big 4 consulting firm with thousands of remote and traveling workers needed a system that is ‘always on’ to support their virtual security operations team. Without CEM… +Delayed response +Manual and inefficient risk identification +Confused employees With CEM… +Automated threat de
Slide 123: CEM Growth Opportunity
CEM Growth Opportunity CEM for Life Safety, Security and IT (Cyber and Infrastructure) Operationalize security, continuity, emergency and IT playbooks with Crisis Management Application Expand Risk Intelligence offering Add Analytics Application in 2020 Analyze past responses for patterns and anomal
Slide 124: 2019 Enterprise Sales Evolution
2019 Enterprise Sales Evolution Align to Business Value ‘Sell the Platform’ International and Channel Growth Transitioning toward Enterprise Sales Personnel
Slide 125: Expanding NA Vertical Market Approach
Expanding NA Vertical Market Approach HEALTHCARE LARGE SYSTEMS SMB FACILITIES 13% of REVENUE CORPORATE FINANCIAL SERVICES HIGH TECH RETAIL ENERGY TRANSPORTATION 57% of REVENUE PUBLIC SECTOR FEDERAL STATE AND LOCAL HIGHER EDUCATION MUNICIPAL UTILITIES 30% of REVENUE Vertical Sales Teams
Slide 126: Federal Market Opportunity
Federal Market Opportunity FedRAMP opens Federal and part of Department of Defense 200%+ growth in Civilian and Military Federal opportunities JARVISS Army Contract Expansion Employee Life Safety Business Continuity IT Services
Slide 127: Growth of Global Field Sales
Growth of Global Field Sales Lansing San Francisco Los Angeles Boston Washington, D.C. London Oslo Munich Bangalore+ Sydney Singapore Prior to 2018 Since 2018 Madrid Paris Amsterdam
Slide 128: International & Channel Expansion
International & Channel Expansion CHANNEL PARTNERS 150%+ Y/Y Revenue Growth in Q1 2019 150%+ growth Q1 2018 Q1 2019
Slide 129: Multi-product Growth Strategy
Multi-product Growth Strategy EVERBRIDGE’S BROAD PRODUCT PORTFOLIO HAS GAINED MOMENTUM… # OF SIGNED MULTI-PRODUCT DEALS PER QUARTER Safety Connection IT Alerting Community Engagement Visual Command Center CORE Mass Notification # OF SIGNED MULTI-PRODUCT DEALS PER QUARTER 30% growth Crisis Management
Slide 130: Ensuring Customer Success
Ensuring Customer Success Customer Success Everbridge 95%+ Renewals Account Management Tech Touch Customer Enablement User Communities Technical Support Automated Risk ID ADOPT RETAIN GROW DELIGHT
Slide 131: Investment Summary
Investment Summary
Slide 132: Patrick Brickley – Chief Financial Officer
Patrick Brickley – Chief Financial Officer Responsible for all Global Finance Functions Joined Everbridge in 2015 as VP of Finance; helped lead IPO, Capital Transactions, M&A, Investor Relations 20 years experience in Finance, Accounting, Sales, and Strategy Google – Finance Lead ITA Software – Reve
Slide 133: Highlights
Highlights Strong Revenue Growth Projecting Positive Adjusted EBITDA1 Strong SaaS Metrics Pure Play SaaS Compelling Unit Economics Attractive Long-term Model (1) Adjusted EBITDA Positive 2017, 2016, and 2012-2014.
Slide 134: Strong Revenue Growth
Strong Revenue Growth Revenue in millions of dollars 36% CAGR 40% GROWTH
Slide 135: Predictable SaaS Recurring Revenue Model
Predictable SaaS Recurring Revenue Model Total Revenue in millions of dollars 93% of revenue is recurring subscription1 90%+ of revenue contracted prior to quarter start2 110+% annual revenue retention rate3 2.3 years average length of customer contract4 (1) Year ended December 31, 2018. (2) Over 90
Slide 136: Continued Strong Momentum in the Business
Continued Strong Momentum in the Business (1) On a Trailing Twelve month basis. Number of multi product deals (TTM basis) 1 46% growth $100k+ deals (TTM basis) 1 49% growth
Slide 137: Strong and Diversified Revenue Profile
Revenue by Sector1 13% Healthcare 57% Corporate Strong and Diversified Revenue Profile Revenue by Geography2 (1) 12 months ended December 31, 2018 (2) Three months ended March 31, 2019 80% United States 20% Rest of World 30% Public Sector
Slide 138: Attractive Customer Economics
Attractive Customer Economics Adjusted Gross Margin Percentage2 $1.00 spent to acquire $1 of recurring revenue1 FIRST YEAR 6¢ spent to retain $1 of recurring revenue1 SUBSEQUENT YEARS (1) Reflects $1.00 spent to generate each $1.00 of new sales in 2018, compared to 12 months of contract value for co
Slide 139: History of Positive Adjusted EBITDA
History of Positive Adjusted EBITDA Full-Year Adjusted EBITDA1 in millions of dollars Secure Messaging Community Engagement Safety Connection (1) See slide 142 for a reconciliation of adjusted EBITDA to net loss, the most comparable metric calculated in accordance with U.S. GAAP. (1.8) due to new pr
Slide 140: Attractive Financial Model
Attractive Financial Model As a % of Revenue 2015 2016 2017 2018 20192 2020 Adjusted Gross Margin %1 70% 72% 72% 71% 71% Sales & Marketing1 44% 44% 43% 41% 41% Research & Development1 19% 19% 20% 23% 22% General & Administrative1 18% 15% 15% 17% 16% Adjusted EBITDA Margin1 (6%) 0% 0% (2%) 2% (1) See
Slide 141: Investment Summary
Investment Summary Experienced Public Company Management Team SaaS Subscription Model 110%+ annual revenue retention rate3 36% Revenue CAGR2 Projecting Adjusted EBITDA Positive1 Growing Enterprise Software Suite $41+ Billion TAM in 20204 Disruptive in Physical Safety & Security Market Adjusted EBITD
Slide 142: Endnotes – Non-GAAP Reconciliation
ENDNOTES – NON-GAAP RECONCILIATION