Everbridge — Investor Day (June 2018)
166 slides from Everbridge's investor day presentation, Jun 14, 2018
Slide 1: Welcome
Welcome Exhibit 99.1
Slide 2: Ken Goldman – SVP & Chief Financial Officer
Ken Goldman – SVP & Chief Financial Officer 35+ years financial, corporate strategy, M&A and operations experience CFO roles with three public companies plus a multi-billion dollar division of a Fortune 100 company CFO at Fiksu CFO Black Duck Software CFO and Director for Salary.com (successful IPO)
Slide 3: Safe Harbor
Safe Harbor This presentation contains forward-looking statements about Everbridge, Inc. (“Everbridge” or the “Company”) within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, based on management’s current expectation. These statements are often i
Slide 4: Agenda
Agenda Time Session Speakers 10:30AM Review of Agenda / Safe Harbor Ken Goldman – SVP & CFO 10:35AM Welcome and Overview Jaime Ellertson - Chairman & CEO 11:15AM Product Overview Imad Mouline - CTO 11:45AM Go to Market Strategy Bob Hughes – President MJ McCarthy – Vice President Sales Riz Karim – Vi
Slide 5: Housekeeping
Housekeeping As Everbridge is a secure facility, we ask that you not wander through our office space. We will be posting a copy of today’s slides to our IR website and filing them with the SEC under a Form 8-K. There are administrative staff outside this room who can direct you to restrooms or assis
Slide 6: Everbridge Analyst & Investor Day
Corporate Update Everbridge Analyst & Investor Day
Slide 7: Jaime Ellertson – Chairman & CEO
Jaime Ellertson – Chairman & CEO Leads Everbridge strategic vision, corporate growth and market evolution Former CEO and Chairman of CloudFloor Corporation, merged with Everbridge (NASDAQ: EVBG) CEO. President and Director of Gomez Inc., Internet Performance Management leader (acquired by Compuware)
Slide 8: Everbridge at a glance
Adjusted EBITDA Positive $45+ Billion market opportunity in 2020 3,800+ Enterprise customers 10 Enterprise Applications Revenue in millions of dollars 750+ Employees 200+ Million Contacts 35% CAGR We provide enterprise software applications to improve organizational response for critical events to k
Slide 9: Products and Markets
Products and Markets Critical Event Management IT and IoT Alerting Mass Notification & Incident Management Product Segments $29.0 Billions $46.1B TAM $20.9B TAM 2 2015 2020 $14.9 $3.5 $2.5 $10.7 $6.4 Critical Event Management (CEM) $45+ Billion TAM Crisis Commander Safety Connection Visual Command C
Slide 10: Everbridge Market Leadership
largest investment banks 9 OF THE 10 largest global auto makers 6 OF THE 10 largest global consulting firms 6 OF THE 10 largest global CPA firms 4 OF THE 4 largest U.S. cities 9 OF THE 10 busiest North American airports 25 OF THE 25 largest health insurers 5 OF THE 10 Everbridge Market Leadership La
Slide 11: Critical Event Management TAM
Critical Event Management TAM Organic upsell potential with Everbridge Customers 3,800 Customers Verticals are based on trailing 12-month revenue as of March 31, 2018. Verticals1 Target Customers: 2,660 Current Corporate & HealthCare Customers CEM Deal Range: $210k to $1,400k CEM TAM for Current Cus
Slide 12: Market Leading Differentiation
Market Leading Differentiation THE COMPANY THE SOLUTION PEOPLE Highly skilled and highly passionate employees that are dedicated to customer success. DATA Automated real-time threat detection through comprehensive data for over 100 different risk types. SCALE As a public company, we have the resourc
Slide 13: Market Leading Differentiation
Market Leading Differentiation THE COMPANY THE SOLUTION PEOPLE Highly skilled and highly passionate employees that are dedicated to customer success. DATA Automated real-time threat detection through comprehensive data for over 100 different risk types. SCALE As a public company, we have the resourc
Slide 14: Competitive Landscape
Competition Competitive Landscape Everbridge Size & Scale Largely Regional Reach 200+ Countries and Territories Customer base Largely Vertical Specific Multi-Vertical Ecosystem Limited Global multi-discipline Product Set Generally Point Solutions Integrated multi-problem and use case suite User Inte
Slide 15: Diversify Business through CEM
Diversify Business through CEM Retain & Grow the Base Continue Mass Notification Growth Platform & Products
Slide 16: Long-Term Core Growth Strategy
Long-Term Core Growth Strategy 3 Drive our Strategic Enterprise Value CEM 2 Grow our MN/IC Business by Increasing ASP & New Markets 1 Maximize Net Retention and Cross-Sell into the Base Drive “best in class” renewals across the 3,800+ customer base 95%+/110%± Deliver CEM Suite to provide enterprise-
Slide 17: Growth Strategy: Retain and Cross-Sell into the Base
Growth Strategy Dedicated activities to drive contract renewals Customer Success Team Automated risk identification Everbridge University Cross-selling multiple products to enterprise customer base Account Management Team Adding 1 new application on the Platform every 12-18 months Leverage Platform
Slide 18: Growth Strategy: Expand Internationally and Federal
Growth Strategy Expand Internationally 2 new geographies added in 2018 Enter Federal Market with FedRAMP New certifications and partnerships to extend market reach Target Large City, State and now Country-wide deals 2 Grow our MN/IC Business by Increasing ASP & New Markets
Slide 19: Growth Strategy: Drive Strategic Enterprise Value CEM
Growth Strategy Increase business value to drive higher ASP Expand addressable market: Risk Management Operations Human Resources Security Well positioned for Fusion Center growth 3 Drive our Strategic Enterprise Value CEM
Slide 20: Multiple use cases and buyers
Multiple use cases supported Multiple buyers across the organization Asset-based pricing using contacts, supply chain routes, facilities IT Systems Most comprehensive unified suite available Primed for Fusion Center growth Grows to support IT operations $6B+ TAM Expansion
Slide 21: CEM Growth Opportunity
CEM Growth Opportunity CEM for Life Safety and Security Analytics to increase value Analyze past responses for patterns and anomalies Predict the outcome of new incidents. Integrate IT Alerting
Slide 22: Build, Buy & Partner
Build, Buy & Partner Critical Event Data Launch new applications to expand suite Expand vertically and through international partners New M&A to access and accelerate market success Analytics
Slide 23: Everbridge Critical Event Management
Everbridge Critical Event Management Imad Mouline
Slide 24: Imad Mouline – Chief Technology Officer
Imad Mouline – Chief Technology Officer Leads Everbridge market strategy, product roadmap and innovation Co-founder and CTO of Cloudfloor CTO of Compuware’s Application Performance Management Solutions CTO of Gomez CTO of S1 Corporation Director of Engineering at BroadVision and Interleaf, Inc 5 U.S
Slide 25: Critical Events Happen Every Day
Critical Events Happen Every Day Risk to Traveler & Worker Safety Supply Chain Disruptions IT Outage Active Shooter
Slide 26: What Defines a Critical Event?
ASSETS People Buildings/Facilities Supply Chain IT Systems Reputation/Brand RISK EVENTS Internal External What Defines a Critical Event? CRITICAL EVENT
Slide 27: What Defines a Critical Event? Corporate
ASSETS People Employees Expatriates Travelers Visitors Buildings/Facilities Supply Chain IT Systems Reputation/Brand RISK EVENTS Internal Workplace/Safety System Failures Disruptions/Process Failures Fraud/Theft External Weather/Natural Disasters Terrorism/Civil Unrest Disease/Hazmat Crime What Defi
Slide 28: What Defines a Critical Event? IT
ASSETS People Consumers Guests Internal Users Admins Buildings/Facilities Supply Chain IT Systems Reputation/Brand RISK EVENTS Internal System Failures IT Service Disruptions Change/release issues Data Center Outage External 3rd party Provider Outage Network Outage Cloud Service Outage Natural Disas
Slide 29: What Defines a Critical Event? Healthcare
ASSETS People Patients Staff Administrators Visitors Buildings/Facilities Supply Chain IT Systems Reputation/Brand RISK EVENTS Clinical Stroke, STEMI, Trauma, Falls, Safety Internal Workplace/Safety System Failures Disruptions/Process Failures External Weather/Natural Disasters Public Health Active
Slide 30: Typical Processes are Disjointed
Typical Processes are Disjointed CRITICAL EVENT ARE MY ASSETS AT RISK? ? ? ? DOES IT IMPACT US? ? ? ? WHERE ARE MY PEOPLE? ? ? ? ? ? ? WHO SHOULD WE NOTIFY? HOW DO WE STAY IN SYNC? ? ? ? ? ? ? HOW CAN WE RESPOND FASTER? WHAT IS HAPPENING RIGHT NOW? ? ? ? HOW SHOULD WE RESPOND? ? ? ? CAN WE TRUST THI
Slide 31: What often gets in the way?
What often gets in the way? Lots of noise and too much data People and assets in transit are difficult to locate Lack of relevant information slows decision-making Manual processes/ silos slow response As a result, resolution is slow, unclear and reactive
Slide 32: As a result…
As a result… Your employees are at risk Operations could suffer a major disruption Customers lose confidence The value of your brand and revenues are at risk
Slide 33: As a result… $535 billion in losses
As a result… Your employees are at risk Operations could suffer a major disruption Customers lose confidence The value of your brand and revenues are at risk $535 BILLION IN LOSSES IN 20161 (1. Institute for Economics and Peace “Global-Terrorism-Index-2015” Swiss Re - Preliminary sigma estimates for
Slide 34: As a result… patients & staff at risk
As a result… Your patients & staff are at risk Operations could suffer a major disruption Physicians & patients lose confidence The value of your brand and revenues are at risk
Slide 35: As a result… stroke patient
As a result… 1 Stroke patient - 13.4 M neurons saved ~$4,500/patient Recover faster - $8M in patient revenue
Slide 36: As a result… customers and employees frustrated
As a result… Customers/ employees are frustrated Operations could suffer a major disruption Productivity loss Revenue loss and brand image at risk
Slide 37: As a result… cost of IT downtime
As a result… Avg. Cost of IT downtime $8,900/minute1 1 Ponemon Institute – Cost of IT Downtime -2016
Slide 38: As a result… milliseconds slower
As a result… 100 Milliseconds Slower -1% SALES -0.2% SEARCHES -2% CONVERSION $660M $45M $244M H/T James Urquhart, SOASTA Data: Gartner, Walmart
Slide 39: Keep People Safe and Businesses Running. Faster.
We provide enterprise software applications to improve organizational response for critical events to help Everbridge Keep People Safe and Businesses Running. Faster.
Slide 40: Critical Event Management platform
Critical Event ei Mana geme nt communicates PLATFORM =
Slide 41: Detect
Detect and gain situational clarity about a threat and its potential impact.
Slide 42: Assess: Combine Alert & Context
Assess: Combine Alert & Context Risk Data Sources EARTHQUAKE AMBER ALERT GANGS DRUG INTERDICTION AVIATION INCIDENT TERROR FIRE FLOOD BORDER SECURITY FOOD & DRUG INCIDENT ACTIVISM HAZMAT OUTBREAK HURRICANE PRESIDENTIAL VOLCANO SYSTEM WARNING WILDFIRES WINTER INCIDENT TORNADO TWITTER INCIDENT CYBER IT
Slide 43: Assess
EARTHQUAKE AMBER ALERT GANGS DRUG INTERDICTION AVIATION INCIDENT TERROR FIRE FLOOD BORDER SECURITY FOOD & DRUG INCIDENT ACTIVISM HAZMAT OUTBREAK HURRICANE VOLCANO SYSTEM WARNING WILDFIRES WINTER INCIDENT TORNADO TWITTER INCIDENT CYBER IT OUTAGE PUBLIC CRISES CLINICAL DISCHARGE SUPPLY CHAIN NIXLE ADV
Slide 44: Locate key stakeholders
Locate key stakeholders to rally, instruct, and inform.
Slide 45: Locate
Locate Automatically identify and locate: Who can help Who is impacted Who needs to know Schedules On-duty and on-call, rotations, escalations, etc. Location Static and Dynamic locations NAME Chris A. Sanchez ATTRIBUTES Sr. DBA l HAZMAT Cert CPR Cert l Union Member
Slide 46: Locate: Safety Connection
Locate SAFE CORRIDOR SOS! SAFETY MENU
Slide 47: Locate: Aggregate Location Data
Locate Aggregate Location Data from Multiple Sources MOBILE AWARE Everbridge mobile app check-ins ACTUAL EXPECTED DYNAMIC LOCATIONS TRAVEL AWARE Through our medical and security assistance partner International SOS SCHEDULE AWARE Office Hoteling systems ACCESS AWARE Wire and wireless network access
Slide 48: Locate
Automatically identify and locate: Who can help Who is impacted Who needs to know Location Static and Dynamic locations NAME Chris A. Sanchez ATTRIBUTES Sr. DBA l HAZMAT Cert CPR Cert l Union Member Locate Schedules On-duty and on-call, rotations, escalations, etc.
Slide 49: Locate
Automatically identify and locate: Who can help Who is impacted Who needs to know Location Static and Dynamic locations NAME Chris A. Sanchez ATTRIBUTES Sr. DBA l HAZMAT Cert CPR Cert l Union Member Locate Schedules On-duty and on-call, rotations, escalations, etc.
Slide 50: Locate: Mobile scenario
Locate: Mobile scenario Protests in London turn violent, and local employees and travelers are caught in the middle. The panic button in Safety Connection sends an alert to the command center
Slide 51: Act
Take quick and decisive action to mitigate or eliminate the impact of a threat.
Slide 52: Act: Incident Communication Workflow
Act: Incident Communication Workflow
Slide 53: Act: Incident Communication Workflow
Act: Incident Communication Workflow In the command center, the SOS alert is received and visualized.
Slide 54: Act: Incident Communication Workflow
Act: Incident Communication Workflow The operator launches a new incident, and selects an incident template.
Slide 55: Act: Incident Communication Workflow
Act: Incident Communication Workflow The system automatically launches multiple workflows that can include SOP checklists, tasks, etc. CMT NOTIFICATION CONFERENCE BRIDGE ACTIVATION ALL EMPLOYEE ACCOUNTABILITY IMPACTED EMPLOYEE FOLLOW UP EXECUTIVE SITREP ALL EMPLOYEE FYI
Slide 56: Analyze
Analyze actions taken and understand patterns to improve outcomes.
Slide 57: Analyze: Close the Loop
Analyze CLOSE THE LOOP Use the analysis as part of the Assess step. Has this happened before? What was the impact? What did we do well? What could we have done better? What slowed us down? Who was involved? Who responded fastest?
Slide 58: Integrated communication and collaboration
Integrated communication and collaboration with all stakeholders.
Slide 59: Common Operating Environment
Powerful visualization for risk intelligence and response through a Common Operating Environment
Slide 60: Critical Event Management
CEM Critical Event Management aD» -z»
Slide 61: Everbridge Critical Event Management Platform
USE CASES Everbridge Critical Event Management Platform PLATFORM Employee Safety & Security IT Services Supply Chain Secure & Compliant Highly Available & Scalable Visual & Collaborative Globally Local Business Continuity Location & Event Aware PRODUCTS Safety Connection Mass Notification Visual Com
Slide 62: Questions?
§ QUESTIONS? @ivee rears A |NEW YORK, NY O00 6AM we TUE NOVEMBER IMES SQUARE, NEW YORK, NY, US - PHOTO: SEVERAL FIRE TRUCKS SEEN OUTSIDE AN ENTRANCE TO THE 1.2.3 ‘SUBWAY LINES IN NYC'S TIMES SQUARE - @TRAGED_INC
Slide 63: Everbridge Go-to-Market
Everbridge Go-to-Market Bob Hughes
Slide 64: Bob Hughes – President
Bob Hughes – President 28 years executive leadership scaling companies Former President of Worldwide Operations at Akamai – grew annual revenues from $50M to over $2B Led all aspects of customer experience, global sales, services and support, GTM strategy, branding, HR Sales leadership at PictureTel
Slide 65: Everbridge Market Leadership
largest investment banks 9 OF THE 10 largest global auto makers 6 OF THE 10 largest global consulting firms 6 OF THE 10 largest global CPA firms 4 OF THE 4 largest U.S. cities 9 OF THE 10 busiest North American airports 25 OF THE 25 largest health insurers 5 OF THE 10 largest healthcare providers 4
Slide 66: Everbridge Market Opportunity
Largest Hi-Tech companies 6 OF THE 10 largest Higher Ed institutions 6 OF THE 10 largest investment banks 9 OF THE 10 largest global auto makers 6 OF THE 10 largest global consulting firms 6 OF THE 10 largest global CPA firms 4 OF THE 4 largest U.S. cities 9 OF THE 10 busiest North American airports
Slide 67: 2018 Enterprise Sales Evolution
2018 Enterprise Sales Evolution Align to Business Value ‘Sell the Platform’ International and Channel Growth Customer Success Focus
Slide 68: Our Approach Has Evolved
Our Approach Has Evolved MANY USE CASES MULTIPLE BUYERS ONE PLATFORM BUYER PERSONAS USE CASES COO CIO BC CRO Employee Life Safety IT Services Supply Chain Business Continuity CFO CSO InfoSec Rev Ops PubSafety
Slide 69: Our Use Cases Drive Business Value
Our Use Cases Drive Business Value Keeping branches open and recovering faster than the competition Keeping employees safe on hard-to-secure open campuses and when traveling Enabling additional revenue from more risky geographies Mitigating supply chain risk to minimize plant downtime
Slide 70: Our Thought Leadership Lead Generation
Our Thought Leadership Lead Generation
Slide 71: Thought leadership lead generation examples
-Rackspace BXeverbridge’
Slide 72: Expanding Vertical Market Approach
Expanding Vertical Market Approach HEALTHCARE PUBLIC SECTOR CORPORATE LARGE SYSTEMS SMB FACILITIES FINANCIAL SERVICES HIGH TECH* RETAIL* ENERGY* FEDERAL* SLG HIGHER EDUCATION MUNICIPAL UTILITIES* TRANSPORTATION * NEW VERTICAL MARKETS IN 2018
Slide 73: New Market Opportunity: FedRAMP
New Market Opportunity FedRAMP opens Federal and part of Department of Defense Market supports multiple use cases Sales team onboarded More SaaS experience than incumbent Employee Life Safety Business Continuity IT Services
Slide 74: New Product Growth
New Product Growth 2 Products 10 Products
Slide 75: Multi-product Growth Strategy
Multi-product Growth Strategy EVERBRIDGE’S BROAD PRODUCT PORTFOLIO HAS GAINED MOMENTUM… # OF SIGNED MULTI-PRODUCT DEALS PER QUARTER 30% growth Safety Connection IT Alerting Crisis Commander Community Engagement Visual Command Center CORE Mass Notification
Slide 76: Growth in $100,000+ Deals
Growth in $100,000+ Deals 4 19 Q1 2017 Q1 2018
Slide 77: Land & Expand: Global Technology Leader
Land & Expand: Global Technology Leader Safety Connection Mass Notification Visual Command Center Incident Communication
Slide 78: Land & Expand: Top Global Consulting Firm
Land & Expand: Top 4 Global Consulting Firm Safety Connection Mass Notification Visual Command Center Incident Communication
Slide 79: Field Sales Growth
Field Sales Growth Los Angeles San Francisco Boston Washington D.C. Lansing London Oslo Paris Singapore Bangalore Berlin Prior to 2017 Since 2018
Slide 80: International & Channel Expansion
International & Channel Expansion CHANNEL PARTNERS 60% Y/Y Revenue Growth in 2017
Slide 81: MJ McCarthy and Riz Karim
MJ McCarthy – Vice President Sales Riz Karim – Vice President Services
Slide 82: Ensuring Customer Success
Ensuring Customer Success Customer Success SaaS Average 90% Renewals Everbridge 95%+ Renewals Account Management Tech Touch Customer Enablement User Communities Technical Support Automated Risk ID ADOPT RETAIN GROW DELIGHT
Slide 83: Healthcare Customer
_ Healthcare Customer MEDI // N ( mevica \,
Slide 84: Customer Lifecycle
Customer Lifecycle Customer Satisfaction Data-Driven Insights Customer Maturity Score Custom On-Boarding Exit Criteria Adoption and Time-to-Value Goals Best Practice Toolkits & Webinars Mid-Year Health Check GROWTH AND RENEWAL PRE-SALES ENABLEMENT AND SUPPORT ONBOARDING Professional Services Require
Slide 85: Market Leading Differentiation
Market Leading Differentiation THE COMPANY THE SOLUTION PEOPLE Highly skilled and highly passionate employees that are dedicated to customer success. DATA Automated real-time threat detection through comprehensive data for over 100 different risk types. SCALE As a public company, we have the resourc
Slide 86: Questions?
§ QUESTIONS? @ivee rears A |NEW YORK, NY O00 6AM we TUE NOVEMBER IMES SQUARE, NEW YORK, NY, US - PHOTO: SEVERAL FIRE TRUCKS SEEN OUTSIDE AN ENTRANCE TO THE 1.2.3 ‘SUBWAY LINES IN NYC'S TIMES SQUARE - @TRAGED_INC
Slide 87: Everbridge Technology
Everbridge Technology Jim Totton
Slide 88: Jim Totton – EVP Product Mgmt, Engineering & Operations
Jim Totton – EVP Product Mgmt, Engineering & Operations 40+ years business & technology executive leadership Former VP & GM for Red Hat’s $1B+ Platform Business Unit GM of Marketing at Microsoft OEM division leading product management and business development for $20B+ OEM channel Vice President of
Slide 89: Global Product Organization
Global Product Organization Los Angeles San Francisco Boston Lansing London Oslo Amsterdam Bangalore+ Beijing Prior to 2017 Since 2017
Slide 90: Modern Agile Organization
Modern Agile Organization Multi-year organization growth and transformation Changes across the organization Adopted Agile development process Embrace DevOps culture/process Continuous Integration / Continuous Deployment Re-Architecting for the cloud Quality Assurance (QA) Technology Operations Devel
Slide 91: Everbridge Critical Event Management Platform
USE CASES Everbridge Critical Event Management Platform PLATFORM Employee Safety & Security IT Services Supply Chain Secure & Compliant Highly Available & Scalable Visual & Collaborative Globally Local Business Continuity Location & Event Aware PRODUCTS Safety Connection Mass Notification Visual Com
Slide 92: Platform Philosophy
Platform Philosophy Multi Tenant SaaS (no customization) Extreme self-service Create a strategic platform, not stand alone products Design for Reliability Design for Scalability Design for Data Privacy & Security
Slide 93: MRE Technology
MRE Technology Mass Recipient Emulator EUX Driven GSLB Multi-Modal Multiplexer Contacts De-Duplication Emergency and non-emergency telecommunications notification system * System and method for management of resources in emergency situations *Hybrid graphics for interactive reporting * System and Me
Slide 94: Everbridge Platform: High Availability, Scale, Redundancy & Security
Everbridge Platform: High Availability, Scale, Redundancy & Secure Transactional Availability / “First Responder Grade” HIGH AVAILABILITY & SCALABILITY 15 data centers, flexible capacity, and full stack redundancy MULTIPLE LIVE SUPPORT TEAMS Global live support team with 24x7x365 tier 1 and tier 2 s
Slide 95: Everbridge Platform: High Availability, Scale, Redundancy & Security
Everbridge Platform: High Availability, Scale, Redundancy & Secure Transactional Availability / “First Responder Grade” HIGH AVAILABILITY & SCALABILITY 15 data centers, flexible capacity, and full stack redundancy MULTIPLE LIVE SUPPORT TEAMS Global live support team with 24x7x365 tier 1 and tier 2 s
Slide 96: Everbridge Platform: High Availability, Scale, Redundancy & Security
Everbridge Platform: High Availability, Scale, Redundancy & Secure Transactional Availability / “First Responder Grade” HIGH AVAILABILITY & SCALABILITY 15 data centers, flexible capacity, and full stack redundancy MULTIPLE LIVE SUPPORT TEAMS Global live support team with 24x7x365 tier 1 and tier 2 s
Slide 97: Infrastructure Matters
Infrastructure Matters PRIMARY SECONDARY Traditional Infrastructure Regional data centers Fixed capacity with ‘passive’ disaster recovery backup Vulnerable when exposed to a major regional event or multiple simultaneous incidents Limited delivery optimization ACTIVE ACTIVE ELASTIC SITES PRESENCE POI
Slide 98: Market Leading Quality of Service
Market Leading Quality of Service 99.99% Transactional Service Availability Ability to complete tasks like sending a notification Message Sending Performance Guarantee Voice SMS Email Smartphone Push Notifications Measured 24x7x365 External 3rd party monitoring service 20+ globally distributed and i
Slide 99: The Platform In Action … Hurricane Irma
The Platform In Action … Hurricane Irma
Slide 100: Hurricane Irma
Hurricane Irma 20+ MILLI ON SAMPLE MESSAGE TYPES MESSAGES SENT =
Slide 101: Platform Scalability and Reliability When It Really Counts
Platform Scalability and Reliability When It Really Counts...
Slide 102: Everbridge Platform: High Availability, Scale, Redundancy & Security
Everbridge Platform: High Availability, Scale, Redundancy & Secure Transactional Availability / “First Responder Grade” HIGH AVAILABILITY & SCALABILITY 15 data centers, flexible capacity, and full stack redundancy MULTIPLE LIVE SUPPORT TEAMS Global live support team with 24x7x365 tier 1 and tier 2 s
Slide 103: Global Coverage and Redundancy
Global Coverage and Redundancy 200+ Countries & Territories Supported Triple Redundant Global Voice Providers Double Redundant Global SMS Network Providers
Slide 104: Everbridge Platform: High Availability, Scale, Redundancy & Security
Everbridge Platform: High Availability, Scale, Redundancy & Secure Transactional Availability / “First Responder Grade” HIGH AVAILABILITY & SCALABILITY 15 data centers, flexible capacity, and full stack redundancy MULTIPLE LIVE SUPPORT TEAMS Global live support team with 24x7x365 tier 1 and tier 2 s
Slide 105: Global Operations & Support Centers
Global Operations & Support Centers: Beijing, Bangalore, Amsterdam, Oslo, London, Boston and Los Angeles GLOBAL OPERATIONS CENTERS Proactive Platform Availability & Performance Management 24 x 7 x 365
Slide 106: Everbridge Platform: High Availability, Scale, Redundancy & Security
Everbridge Platform: High Availability, Scale, Redundancy & Secure Transactional Availability / “First Responder Grade” HIGH AVAILABILITY & SCALABILITY 15 data centers, flexible capacity, and full stack redundancy MULTIPLE LIVE SUPPORT TEAMS Global live support team with 24x7x365 tier 1 and tier 2 s
Slide 107: Todd Kokoszka – Vice President Engineering
Todd Kokoszka – Vice President Engineering
Slide 108: State of the Art Security and Compliance
State of the Art Security and Compliance * FedRamp certification in progress Markets, Reach, Reliability
Slide 109: FedRAMP - Federal Risk and Authorization Management Program
FedRAMP - Federal Risk and Authorization Management Program Opens Federal Market and elements of DoD for core business Received FedRAMP ATO from our sponsoring Agency on June 7, 2018 Final Review with FedRAMP PMO to become Fully Authorized – In Process 0% 95% Initial Assessment Control Analysis Cont
Slide 110: Market Leading Differentiation
Market Leading Differentiation THE COMPANY THE SOLUTION PEOPLE Highly skilled and highly passionate employees that are dedicated to customer success. DATA Automated real-time threat detection through comprehensive data for over 100 different risk types. SCALE As a public company, we have the resourc
Slide 111: Thank You
BXeverbridge” THANK YOU
Slide 112: Everbridge Products
Everbridge Products Claudia Dent
Slide 113: Claudia Dent – SVP Product Management
Claudia Dent – SVP Product Management 20+ years leadership experience in technology industry Executive positions in product management, marketing, business development Background with high-growth companies from start-ups to large global enterprises including: IBM / Rational Software Interleaf Ounce
Slide 114: Diversify Business through CEM
Diversify Business through CEM Retain & Grow the Base Continue Mass Notification Growth Growth Strategy
Slide 115: Agenda: Everbridge Product Differentiation
Agenda: Everbridge Product Differentiation 3 Drive our Strategic Enterprise Value CEM 2 Grow our MN/IC Business by Increasing ASP & New Markets 1 Maximize Net Retention and Cross-Sell into the Base Multiple Products One Platform Unified User Ex Unified Contact Unified Mobile CEM Automation CEM Lifec
Slide 116: Agenda: Everbridge Product Differentiation
Agenda: Everbridge Product Differentiation 3 Drive our Strategic Enterprise Value CEM 2 Grow our MN/IC Business by Increasing ASP & New Markets 1 Maximize Net Retention and Cross-Sell into the Base Multiple Products One Platform Unified User Ex Unified Contact Unified Mobile CEM Automation CEM Lifec
Slide 117: Multi-product Growth Strategy
Multi-product Growth Strategy EVERBRIDGE’S BROAD PRODUCT PORTFOLIO HAS GAINED MOMENTUM… Safety Connection IT Alerting Crisis Commander Community Engagement Visual Command Center CORE Mass Notification Everbridge Differentiators One Platform Unified User Ex Unified Contact Services Unified Mobile
Slide 118: Customer Journey: Start with Mass Notification
Customer Journey: User Experience Start with Mass Notification
Slide 119: Customer Journey: Add Safety Connection
Customer Journey: User Experience ! Add Safety Connection
Slide 120: Customer Journey: Add IT Alerting
Customer Journey: User Experience Add IT Alerting
Slide 121: Unified Contact Profile
Additional Information Diane Wilkinson WENTWORTH, INC 25 Corporate Drive Burlington, MA Unified Contact Profile Delivery Methods NETWORK ACCESS POINTS ACCESS CONTROL Open SFTP, LENEL CONNECTOR MOBILE SAFETY CONTACTBRIDGE TRAVEL SYSTEMS IT Alerting Skills On Call Schedule
Slide 122: Unified Mobile Experience
Unified Mobile Experience Receive Public Alerts Respond to IT Incident Manage On-Call Schedule Receive Private Alerts Stay Safe SOS Panic FLPREPARES Evacuation orders for Broward County. Evacuation centers now opened. Swipe for More
Slide 123: Agenda: Everbridge Product Differentiation
Agenda: Everbridge Product Differentiation 3 Drive our Strategic Enterprise Value CEM 2 Grow our MN/IC Business by Increasing ASP & New Markets 1 Maximize Net Retention and Cross-Sell into the Base Multiple Products One Platform Unified User Ex Unified Contact Unified Mobile CEM Automation CEM Lifec
Slide 124: Core Market Expansion: Verticals
Core Market Expansion: Verticals Flexible Self Service Administration for Different Organizations Corporation with Centralized Administration Corporation with De-Centralized Administration Large Hospital Systems US DE UK UK Statewide Deployments FL
Slide 125: Core Market Expansion: Global
Core Market Expansion: Global Global Critical Event Management reaching 200+ Countries
Slide 126: Country wide Notification Systems
Core Market Expansion: Global Country wide Notification Systems Automatically Identifies all cell phones in a given area No Need for “Opt-Ins” UMS Patented Technology
Slide 127: Agenda: Everbridge Product Differentiation
Agenda: Everbridge Product Differentiation 3 Drive our Strategic Enterprise Value CEM 2 Grow our MN/IC Business by Increasing ASP & New Markets 1 Maximize Net Retention and Cross-Sell into the Base Multiple Products One Platform Unified User Ex Unified Contact Unified Mobile CEM Automation CEM Lifec
Slide 128: Without Everbridge…
Without Everbridge… Where is it? What assets? Who is impacted? Employees? Customers? Contractors? Responders? Activate Standard Operating Plans What happened? Audit trail? BREAKING NEWS Active assailant reported in London. Possible hostage situation.
Slide 129: Live Demo
BXeverbridge” Live Demo
Slide 130: Market Leading Differentiation
Market Leading Differentiation THE COMPANY THE SOLUTION PEOPLE Highly skilled and highly passionate employees that are dedicated to customer success. DATA Automated real-time threat detection through comprehensive data for over 100 different risk types. SCALE As a public company, we have the resourc
Slide 131: Visual Command Center & IT Alerting
Visual Command Center & IT Alerting Vick Vaishnavi
Slide 132: Vick Vaishnavi – General Manager, IT Alerting and VCC
Vick Vaishnavi – General Manager, IT Alerting and VCC 25+ years business and technology experience in Enterprise IT & Risk Management markets Deep experience in ITSM, ITOM, Cyber Security, Cloud, Governance & Compliance, SaaS and Mobile markets President & CEO of Yottaa SVP & GM of EMC’s $1B+ RSA Se
Slide 133: Everbridge Critical Event Management Platform
USE CASES Everbridge Critical Event Management Platform PLATFORM Employee Safety & Security IT Services Supply Chain Secure & Compliant Highly Available & Scalable Visual & Collaborative Globally Local Business Continuity Location & Event Aware PRODUCTS Safety Connection Mass Notification Visual Com
Slide 134: Critical Event Response
Critical Event Response App Service Down Supply Chain Disruption Cyber Attack Risk & Security Business Continuity Cyber Security MIM, IT Ops Dev Ops Multiple Events / Teams / Tools / Modalities Involved “Coordinating incident response across the organization is the biggest challenge for most enterpr
Slide 135: Operational Value Drivers
Operational Value Drivers Use cases value roll up to one or more of these areas: Reducing lost revenue from events impacting services, assets, supply chain, personnel Deferring or cutting costs for response management through automation Reducing the worker-hours spent/wasted on manual response activ
Slide 136: Coverage of IT use cases for critical response automation
Example: 3600 Coverage of IT use cases for critical response automation Outage Latency Request DDoS Cyberattack Compliance Change Release Update Provision Backup Restore Patch/ Configure Audit/ Remediate Dev/ Deploy Backup/ Restore CRITICAL EVENT> <ACTION DEV OPS SECURITY OPS SERVICE OPS BC/DR DEV O
Slide 137: Integrated Enterprise Response for Business & IT
Integrated Enterprise Response for Business & IT Severity CRITICAL EVENT Duty of Care Business Continuity Supply Chain Physical Security CRITICAL EVENT Business IT Unified Integrated Response
Slide 138: Next Opportunity - Risk & Response Analytics
Next Opportunity - Risk & Response Analytics Cognitive Prescriptive Predictive
Slide 139: The Future – Enterprise Fusion Centers
The Future – Enterprise Fusion Centers IT Operations Cyber Security Supply Chain Enterprise Risk & Safety Manage Control Automate
Slide 140: Market Leading Differentiation
Market Leading Differentiation THE COMPANY THE SOLUTION PEOPLE Highly skilled and highly passionate employees that are dedicated to customer success. DATA Automated real-time threat detection through comprehensive data for over 100 different risk types. SCALE As a public company, we have the resourc
Slide 141: Convergence of the CISO and CSO
Everbridge Convergence of the CISO and CSO
Slide 142: Tracy Reinhold – Chief Security Officer
Tracy Reinhold – Chief Security Officer Former Head of the FBI’s Intelligence Division Executive leadership in security and incident management for the world’s largest brands Chief Security Officer at Fannie Mae Vice President of Global Investigations at Walmart 22 years of service with Federal Bure
Slide 143: The CSO
The CSO
Slide 144: CSO Role and CISO Partnership
CSO Role and CISO Partnership Personnel Security Background Investigations Physical Security Information Security Partnership with separate CISO reporting to CIO Travel Security Asset Protection Case Investigations Crisis Management Business Continuity Executive Protection
Slide 145: Quantify your Duty of Care Responsibilities
Quantify your Duty of Care Responsibilities
Slide 146: Expand to Perimeter + Mobile + Travelers
Expand to Perimeter + Mobile + Travelers Mobile Workforces Require a Dynamic Approach BUILDING SAFETY EMPLOYEE SAFETY LONE WORKER SAFETY EXECUTIVE TRAVEL
Slide 147: Gain Scale + Preparedness through Technology
Gain Scale + Preparedness through Technology
Slide 148: Moving from Cost Center to Value Center
Moving from Cost Center to Value Center
Slide 149: Questions
ZN ever Questions ‘A - _ - 2
Slide 150: Investment Summary
Investment Summary
Slide 151: Patrick Brickley – VP Finance & Accounting
Patrick Brickley – VP Finance & Accounting 20 years experience in Finance, Accounting, Sales, and Strategy Google – Finance Business Partner and Lead ITA Software – Revenue Operations, Financial Planning CPA – PricewaterhouseCoopers MBA – University of Chicago Booth School of Business
Slide 152: Highlights
Highlights Strong Revenue Growth Adjusted EBITDA Positive1 Strong SaaS Metrics Pure Play SaaS Compelling Unit Economics Attractive Long-term Model (1) Adjusted EBITDA Positive 2017, 2016, and 2012-2014.
Slide 153: Strong Revenue Growth
Strong Revenue Growth Revenue in millions of dollars 34% Growth 35% CAGR
Slide 154: Predictable SaaS Recurring Revenue Model
Predictable SaaS Recurring Revenue Model Total Revenue in millions of dollars 96% of revenue is recurring subscription1 90%+ of revenue contracted prior to quarter start2 110+% annual revenue retention rate3 2 years average length of customer contract4 (1) Years ended December 31, 2016 and 2017. (2)
Slide 155: Continued Strong Momentum in the Business
Continued Strong Momentum in the Business (1) On a Trailing Twelve month basis. (2) At midpoint of guidance. Number of multi product deals signed Non-Mass Notification bookings (TTM basis) 1 30% growth
Slide 156: Revenue by Sector and Geography
Revenue by Sector1 15% Healthcare 54% Corporate Strong and Diversified Revenue Profile Revenue by Geography2 (1) 12 months ended March 31, 2018 (2) Three months ended March 31, 2018 89% United States 11% Rest of World 31% Public Sector
Slide 157: Attractive Customer Economics
Attractive Customer Economics Adjusted Gross Margin Percentage2 $1.00 spent to acquire $1 of recurring revenue1 FIRST YEAR 6¢ spent to retain $1 of recurring revenue1 SUBSEQUENT YEARS (1) Reflects $1.00 spent to generate each $1.00 of new sales in 2017, compared to 12 months of contract value for co
Slide 158: History of Positive Adjusted EBITDA
History of Positive Adjusted EBITDA Adjusted EBITDA1 in millions of dollars Adjusted EBITDA1 in millions of dollars Secure Messaging Community Engagement Safety Connection (1) See slide 76 for a reconciliation of adjusted EBITDA to net loss, the most comparable metric calculated in accordance with U
Slide 159: Attractive Financial Model
Attractive Financial Model As a % of Revenue 2013 2014 2015 2016 2017 Adjusted Gross Margin %1 71% 72% 70% 72% 72% Sales & Marketing1 39% 37% 44% 44% 43% Research & Development1 19% 17% 19% 19% 20% General & Administrative1 14% 16% 18% 15% 15% Adjusted EBITDA Margin1 7% 6% (6%) 0% 0% (1) See slide 7
Slide 160: Investment Summary
Investment Summary Experienced Public Company Management Team SaaS Subscription Model 110+% annual revenue retention rate3 35% Revenue CAGR2 Adjusted EBITDA Positive1 Growing Enterprise Software Suite $45 Billion TAM in 20204 Disruptive in Physical Safety & Security Market Adjusted EBITDA Positive 2
Slide 161: Endnotes – Non-GAAP Reconciliation
ENDNOTES – NON-GAAP RECONCILITATION
Slide 162: Summary
BXeverbridge’” Summary
Slide 163: Market Leading Differentiation
Market Leading Differentiation THE COMPANY THE SOLUTION PEOPLE Highly skilled and highly passionate employees that are dedicated to customer success. DATA Automated real-time threat detection through comprehensive data for over 100 different risk types. SCALE As a public company, we have the resourc
Slide 164: Drive our Strategic Enterprise Value
3 Drive our Strategic Enterprise Value CEM 2 Grow our MN/IC Business by Increasing ASP & New Markets 1 Maximize Net Retention and Cross-Sell into the Base Drive “best in class” renewals across the 3,800+ customer base 95%+/110%± Deliver CEM Suite to provide enterprise-wide platform for Critical Even
Slide 165: Proven Executive Team
Proven Executive Team Team has executed growth strategies across multiple public companies. 8 of the team members have worked together previously. Scott Burnett Senior VP Operations Vick Vaishnavi GM IT Alerting & IOT Gary Phillips Senior VP Sales Elliot Mark General Counsel Claudia Dent Senior VP P
Slide 166: Questions
ZN ever Questions ‘A - _ - 2