Slide 1: Q2 update
Q2 update July 19, 2019
Slide 2: Today’s presenters
Today’s presenters Erik Syrén, CEO Magnus Hansson, CFO Lime since 2001 Lime since 2015
Slide 3: Lime’s vision and mission
19) Lime’s vision and mission Help companies attract new and keep existing customers ‘ os 35 a We will become the leading supplier of CRM in the NEAT & TIDY Nordics by making our users’ working day easier and more fun. We create customer magnets
Slide 4: Agenda
Agenda 2. Recruit- ment 5. Profit- ability 6. Acqui- sitions
Slide 5: Q2 2019 highlights
Q2 2019 highlights
Slide 6: Several deals in the Nordics
Several deals in the Nordics Good mixture between small, midsize and large enterprises Customer concentration Newfave OY TREXET FINLAND AB LANDSFORBUND DOCUnordic 1,3% BH MAKLARSAMFUNDET HBIianor Be REN FINSPANGS 2017 2018 RTM 2019-06 ~e_TzJ mTop 10 customers % of net sales m Top customer % of net s
Slide 7: Positive revenue churn
Positive revenue churn Software net revenue churn Comments SEKm + Downgrades: Existing customers reduce numbers of users and Positive software net revenue churn of SEK 0.0 million” addons. + Lost customers: Old customers cancel their agreement. + Upgrades: Existing customers acquire new licenses and
Slide 8: Q2 2019 highlights
Q2 2019 highlights 2. Recruit- ment
Slide 9: Substantially growing organization
Substantially growing organization while increasing employee satisfaction (— Lime is an attractive employer > (“trainee program for new hires 20 employees began in jan . and ~40 empl starts in aug On-boarding limeD = Kick-off ~95% have academic - Follow-up education x2 Degree - Graduation! - Persona
Slide 10: Q2 2019 highlights
Q2 2019 highlights 2. Recruit- ment
Slide 11: Increase in annual recurring revenue drives growth
Increase in annual recurring revenue drives growth ARR development (SEKm) m 12 421% Q22017 Q32017 42017 Q12018 22018 Annual recurring revenue (ARR) Q3 2018 Q22019
Slide 12: Q2 2019 highlights
Q2 2019 highlights 2. Recruit- ment
Slide 13: Transition from up-front to subscription pricing model nearly complete
Transition from up-front to subscription pricing model since 2015 is nearly complete Recurring revenue is growing rapidly LTM net sales by revenue stream, SEKm 300 28 ¥_CRM-system mainly as subscription ¥ Increased sales team to drive further ARR for subscriptions Recurring Revenue 58% ¥ Support con
Slide 14: Revenue
Revenue SEKm Te raction across geographie: otal es Ss w c oO € SEKm Q oe 14% 18% © Y-0-Y growth (2) oO 3 264,2 me) 222,7 a v2 8 p 615 70,0 ® - 22018 22019 RTM 2018-06 RTM 2019-06 SEKm 63,9 699 70,0 mSweden mRest of Nordics 61s 575 58,5 2 Growth as 55,4 18Q2-19Q2 45,1 14% 53% 1% RTM 2018-06 RTM 2019-
Slide 15: Q2 2019 highlights
Q2 2019 highlights 2. Recruit- ment 5. Profit- ability
Slide 16: Profit
Profit reaching an LTM adjusted EBITA margin of 22% in Q2 2019 EBITA development” ‘olling LTM EBITA and margin development” SEKm SEKm 58,8 477 SEKm 13,8 : i Q22018 Q22019 RTM 2018-06 RTM 2019-06 18Q4 16Q1 16Q2 16Q3 16Q4 17Q1 17Q2 1793 1794 18Q1 18Q2 18Q3 1894 19Q1 1992 mmm Adjusted EBITA = —=— Adjus
Slide 17: Personnel expenses development
Personnel expenses development SEKm SEKm 38,9 OPEX development Large majority of operating expenses related to growth in FTEs 159,7 1361 2.2018 22019 mmm Personnel expenses RTM 2018-06 RTM 2019-06 —a—% of Net sales Other operating expenses development (adj.)” SEKm +7% | 53,0 49,4 1% ml 13,9 12,3 Q2
Slide 18: Q2 2019 highlights
Q2 2019 highlights 2. Recruit- ment 5. Profit- 6. Acqui- ability sitions
Slide 19: More Intenz and Janjoo acquisitions
MOREINECNZ Sales, Leadership and Culture development Founded in 2004 9 employees Offices in Malmé, Stockholm and Norway Partners in Finland and Denmark Approx. 16 MSEK Majority owned by Lime — 58 % Warrants to acquire the remaining 42 % = = janjoo * Dynamic forms, E-signing via BankID and web portal
Slide 20: Neat & Tidy
NEAT & TIDY Build a successful sales culture & brilliant customer care through behavioural changes * Our bigger customers demand more services to become better at sales and customer care * With More intenz’s knowledge - provide this both as a service and as functionality within our software * Deeper
Slide 21: Simpliforms Web portals
Simpliforms Web portals
Slide 22: Financial targets
Sales growth EBITA margin Capital structure Dividend policy Financial targets “Lime’s objective in the medium term is to achieve an annual organic net sales growth above 15%” “Lime’s objective in the medium term is to achieve an annual EBITA margin above 23%” “The objective in respect of the capital
Slide 23: Q2 2019 summary
Q2 2019 summary Development in ARR Profitability Order intake ARR SEK 167m +29 MSEK (21% growth) Y-on-Y Net sales SEK 70m +9 MSEK (14% organic growth and 53% outside Sweden) Adjusted EBITA margin 20% (19% same period last year) Several deals in the Nordics with a good mixture between small, midsize
Slide 24: Thank you for listening!
Thank you for listening! investors.lime-technologies.com