S : Social Data[PDF:313KB]

Unit

2020

2021

2022

2023

2024

Customer

System Average Interruption Duration Index (SAIDI)

Distribution facilities*1

minutes

5

4

15

12

7

Transmission facilities*2

minutes

ー

ー

2.05

2.00

2.33

System Average Interruption Frequency Index (SAIFI)

times

0.07

0.084

0.138

0.095

0.108

Customer center

Calls received

thousand calls

3,122

3,264

3,505

2,883

2,757

Response rate

%

93.2

88.4

82.5

92.9

92.4

Shareholder/

investor

Institutional investors/analysts

Financial results / Management plan briefing*3

times

3

5

4

4

3

Facility tour, etc.

times

1

3

3

4

3

Human Resources

Number of employees

All

persons

14,180

13,995

13,839

13,677

13,501

Male

12,447

12,237

12,069

11,880

11,682

Female

1,733

1,758

1,770

1,797

1,819

Average age

All

years old

42.5

42.5

42.5

42.2

41.9

Male

42.6

42.7

42.6

42.4

42.1

Female

41.3

41.1

41.2

41.0

40.9

Years of service

All

years

21.4

21.4

21.3

20.8

20.4

Male

21.6

21.7

21.6

21.1

20.6

Female

19.6

19.3

19.3

19.0

18.6

Number employed through regular recruitment*4 (Figure for FY2025)

All

persons

392

417

390

405

427 (458)

Male

328

341

327

338

355 (357)

Female

64

76

63

67

72 (101)

Number of employees holding managerial positions*5*6 (Figure for FY2025)

All

persons

5,958

5,340

5,325

5,298

5,322 (5,267)

Male

5,727

5,111

5,082

5,039

5,030 (4,940)

Female

231

229

243

259

292 (327)

Number of managerial positions, of which special managerial positions (restated)*5*6

(Figure for FY2025)

All

persons

1,889

1,675

1,668

1,641

1,663 (1,637)

Male

1,861

1,650

1,644

1,616

1,631 (1,599)

Female

28

25

24

25

32 (38)

Gender wage gap for workers (Figure for FY2025)*7

All

%

ー

ー

ー

65.1

68.2 (68.4)

Regular workers

ー

ー

ー

70.2

73.3 (73.1)

Part-time and fixed-term workers

ー

ー

ー

40.1

37.9 (36.2)

Toal number of employees leaving their jobs

Total number of employees leaving their jobs including mandatory retirement

persons

613

657

647

766

537

(Breakdown) leaving for personal reasons

146

178

193

248

215

Ratio of persons leaving their jobs*5*8

All

%

1.03

1.27

1.39

1.76

1.57

Male

0.89

1.13

1.29

1.66

1.47

Female

1.96

2.14

2.04

2.38

2.16

Ratio of mid-career recruitment for regular workers*9

%

2.5

7.7

13.7

34.7

29

Ratio of workers other than regular workers

%

9.0

9.7

8.0

8.0

8.5

Large-scale merger or acquisition affecting a majority of employees

cases

0

0

0

0

0

Large-scale dismissal of 10% of employees or more than 1,000 employees

yes・no

No

No

No

No

No

Ratio of workers joining the labor union

%

87.2

87.1

86.9

87.0

87.1

Hours worked per employee*10

hours

1,948

1,935

1,941

1,949

1,927

Number of days taken as paid annual leave per person*11

days

15.3

16.8

17.0

17.6

16.8

Number of days taken as special paid leave per person*11

days

6.2

8.4

8.2

8.1

7.8

Ratio of persons taking childcare leave*11

Male

persons (%)

11.1

29.6

92.6

104.1

102.7

Female

100.0

100.0

101.4

104.8

100.0

Number of persons taking nursing care leave*11

Male

persons

3

1

0

4

6

Female

1

2

2

2

0

Ratio of employees who are physically/mentally challenged (Figure for FY2025)*12

%

2.50

2.74

2.76

2.79

2.85 (2.92)

Industrial accident frequency

ー

0.21

0.43

0.29

0.48

0.41

Number of industrial accidents involving Chubu Electric Power employees*13

accidents

79

79

49

72

77

Number of industrial accidents involving contractors

accidents

45

39

26

29

30

Number of work-related fatalities involving Chubu Electric Power employees

cases

1

0

0

0

0

Number of work-related fatalities involving contractors

cases

1

2

1

1

1

Presenteeism: work performance*14

%

ー

95.0

94.8

95.2

95.1

Absenteeism: work loss due to injuries and illnesses*15

%

0.84

1.06

1.03

1.03

1.00

Ratio of employees on leave due to injuries and illnesses*16

%

ー

ー

0.8

0.8

1.4

Ratio of regular health checkup examination

%

100.0

100.0

100.0

100.0

100.0

Ratio of findings in regular health checkups

%

73.8

73.3

73.2

72.7

71.7

Ratio of specific health checkup implementation

%

100.0

96.8

92.9

92.8

ompleted by March 2026

Ratio of specific health guidance implementation

%

63.0

58.5

56.4

74.6

ompleted by March 2026

Ratio of follow-up detailed examinations/re-examinations after comprehensive medical checkups

%

66.3

71.2

93.1

96.1

97.8

Ratio of employees with appropriate body weight

%

65.5

65.4

67.6

68.2

68.1

Ratio of employees receiving a stress check

%

98.6

98.5

98.9

98.8

98.7

Ratio of employees with high stress levels

%

4.4

4.6

5.1

4.8

5.3

Total number of employees participating in mental health training

persons

ー

ー

ー

4,748

18,251

Satisfaction with health event content

%

ー

ー

97.4

88.6

88.6

Participation ratio in the health event "Health Point Program"

%

ー

ー

47.5

76.6

89.8

Installation ratio of health-related app

%

ー

ー

48.6

52.9

83.5

Percentage of employees with regular exercise habits*17

%

46.4

51.6

55.0

55.5

55.5

Percentage of employees with drinking habits*18

%

20.9

18.2

17.5

19.9

11.7

Rate of smoking

%

22.8

20.7

19.3

19.5

19.2

Percentage of employees getting sufficient rest through sleep

%

80.4

79.2

78.4

77.8

77.0

Number of participants in women's health seminars

persons

ー

ー

ー

4,288

6,621

Human resources development cost per employee*19

thousand yen

ー

95.0

120

152

149

Total number of hours spent for training and development*20

hours

ー

ー

37,458

66,341

62,703

Total number of hours for training and development

hours

ー

ー

300,073

346,148

339,512

(Breakdown 1) Management level

Manager

hours

ー

ー

24,972

24,397

30,147

Leader

hours

ー

ー

67,737

66,006

64,133

Chief

hours

ー

ー

69,890

81,165

76,360

Staff

hours

ー

ー

135,498

170,948

165,203

Other

hours

ー

ー

1,976

3,631

3,669

(Breakdown 2) Age group

Under 19 years old

hours

ー

ー

8,617

9,659

10,120

20 - 29 years old

hours

ー

ー

83,762

110,342

105,802

30 - 39 years old

hours

ー

ー

54,830

71,215

74,741

40 - 49 years old

hours

ー

ー

57,741

57,550

50,561

50 - 59 years old

hours

ー

ー

83,601

86,405

87,217

60 - 69 years old

hours

ー

ー

11,521

10,969

11,071

Over 70 years old

hours

ー

ー

0

8

0

Average hours per FTE of training and development

hours

ー

ー

22

25

25

Total number of employees participating in training

persons

ー

25,145

35,868

52,169

71,997

Engagement survey*21

rating

ー

ー

54.6 (BB)

September:

57.5 (BBB)

December:

57.8 (BBB)

June:

58.3 (A)

December:

58.8 (A)

Response rate

ー

ー

94.1%

September:

94.1%

December:

95.0%

June: 95.3%

December:

94.0%

Use of internal job posting systems for internal transfers*22

posts

ー

ー

42

169

420

Percentage of mid-career recruitment in the number of hires*23

%

7.3

11.3

15.6

25.2

27.0

Permeation of flexible workstyles*24

%

ー

ー

95.4

99.5

99.1

Social contribution activities

Number of On-demand Classes conducted

times

105*25

161

329

340

331

Number of visitors to the Electricity Museum

persons

18,125*25

78,799

157,863

325,385

344,574

• Represents a total of the three companies of Chubu Electric Power Co., Inc., Chubu Electric Power Grid Co., Inc., and Chubu Electric Power Miraiz Co., Inc.

(Chubu Electric Power Co., Inc. spun off its transmission and distribution business to Chubu Electric Power Grid Co., Inc. and its retail business to Chubu Electric Power Miraiz Co., Inc. in April 2020)

*1 Targeting low-voltage customers

*2 Targeting extra-high-voltage customers

*3 Includes small-scale sessions

*4 Number of new employees as of April 1 of each fiscal year

*5 Includes seconded employees and employees on leave

*6 Figures as of July 1 of each fiscal year

*7 Ratio for Chubu Electric Power HD only. The wage ratio of women compared to men, with men's wage set at 100%

*8 Ratio of employees who retired for personal reasons

*9 Ratio of mid-career recruitment as specified in 2-1, Article 27 of the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives;

Ratio of mid-career hires versus the number of regular employees hired

*10 Figures representing all regular workers (excluding supervising managers)

*11 Figures representing all regular workers. Ratio of persons taking childcare leave showing the percentage of employees taking childcare leave and short-term leave for childcare starting from FY2022

*12 Figures as of June 1 of each fiscal year. Includes seconded employees and employees on leave, etc.

*13 Those involving medical treatment

*14 Calculated using Work Limitations Questionnaire (Japanese version) (WLQ-J). Calculation to be conducted via SPQ starting FY2025

*15 Calculated using days lost due to injuries and illnesses

*16 Results as of the end of each fiscal year

*17 Percentage of employees who exercise for at least 30 minutes at least once a week

*18 Percentage of employees whose drinking frequency is "occasionally/every day" and whose alcohol consumption per occasion is approx. 360 ml or more

*19 Total training expenses incurred during the relevant fiscal year divided by the total number of employees

*20 Total hours of all training sessions held during the relevant fiscal year

*21 Engagement survey provided by Link and Motivation Inc.

*22 Figures representing the number of posts solicited

*23 Career hires / (Career hires + New graduate, etc. hires)

*24 Utilization rate of the teleworking system and My flextime system (a workstyle in which the daily flexible settlement time is negative, and extra time generated is utilized to enrich lives) = system usage of one or more times per person

*25 Affected by the spread of COVID-19