Insource Co.,ltd.TSE: 6200

KPI(Key Performance Indicators)Progress Report for January, 2022

· MarketScreener

To Whom It May Concern,

Disclaimer: This document is a translation of the Japanese original for reference purposes only.

February 1, 2022

Insource Co., Ltd.

Takayuki Funahashi

Representative Director, President and CEO (Code number: 6200, The First Section of the

Tokyo Stock Exchange)

KPI (Key Performance Indicators) Progress Report for January, 2022

  • Increased in the number of On-Site Training conducted (139% YoY) and attendees at Open Seminars (124% YoY)
    • Good sales in e-Learning/video Business

Insource today announced KPI (Key Performance Indicators) Progress Report for January, 2022.

1.Training Business

In January 2022, due to the 6th wave of COVID-19, there were 90 postponement or cancellation of On- Site trainings, mainly at public sectors, but the impact is smaller than the 3rd wave in January last year.

The educational demands of companies remains high, and the number of On-Site Training conducted increased to 139.4% YoY to 1,034 times, of which online training were 568 times (composition ratio was 54.6%). The number of attendees at Open Seminars increased to 124.5% YoY to 6,537, of which online attendees were 5,709 (composition ratio was 87.3%).

(1) Monthly number of On-Site Training conducted

(Unit: time)

FY2020

FY2021

August

September

October

November

December

January

Number of trainings conducted

986

1,175

1,671

1,795

1,341

1,034

(YoY)

(112.4%)

(101.9%)

(110.2%)

(116.9%)

(109.7%)

(139.4%)

Conducted online

587

798

834

858

629

565

(Composition ratio)

(59.5%)

(67.9%)

(49.9%)

(47.8%)

(46.9%)

(54.6%)

65

70

62

48

42

44

DX-related trainings*

*Consolidated subsidiaries are included

*DX-related trainings: IT and computer skills trainings

(2) Monthly number of attendees at Open Seminars

(Unit: attendee)

FY2020

FY2021

August

September

October

November

December

January

Number of attendees

7,211

7,551

7,713

8,555

8,172

6,537

(YoY)

(185.8%)

(137.2%)

(107.0%)

(114.0%)

(110.4%)

(124.5%)

Conducted online

6,270

6,537

6,647

7,378

7,096

5,709

(Composition ratio)

(87.0%)

(86.6%)

(86.2%)

(86.2%)

(86.8%)

(87.3%)

DX-related trainings

875

816

806

837

1,007

889

*Consolidated subsidiaries are included.

2. IT Services Business

The number of paid subscribers for Leaf (HR support system) reached 442 (+10 MoM) organizations and the number of its users increased to 1,873,705 (+24,935 MoM). The cumulative number of orders delivered for Stress Check Support Service increased to 122 since the beginning of the fiscal year (+22 YoY).

(3) "Leaf (HR support system)": Total number of paid subscribers (organizations)

(Unit: organizations)

FY2020

FY2021

August

September

October

November

December

January

HR support system, "Leaf"

410

412

420

426

432

442

(MoM)

(+6)

(+2)

(+8)

(+6)

(+6)

(+10)

(changes from end of previous FY)

(+162)

(+164)

(+8)

(+14)

(+20)

(+30)

No. of users

1,680,364

1,756,583

1,800,591

1,826,620

1,848,770

1,873,705

No. of customization

110

144

2

5

15

24

* total no. since the beginning of FY

Web conversion service for

123

128

129

130

134

135

appraisal forms

(MoM)

(+4)

(+5)

(+1)

(+1)

(+4)

(+1)

*The number of customizations shows the number of organizations which add their own functions when implementing Leaf. *Figures above are calculated at the end of each month.

(4) Stress Check Support Service: Number of orders delivered and orders to be delivered

(Unit: organizations)

FY2020

FY2021

August

September

October

November

December

January

No. of orders delivered (by month)

5

36

9

26

67

20

Cumulative no. of orders

307

343

9

35

102

122

delivered *since the beginning of FY

(YoY)

(+63)

(+61)

(+1)

(+21)

(+46)

(+22)

No. of orders to be delivered

187

195

235

280

235

228

(by month)

*Note that after clients' inspection, the actual sales will be counted.

*This service has the highest number of deliveries in March every year.

*The number of new orders received is difficult to correlate with sales, so it will be changed to only the number of orders delivered and the number of orders remaining from October 2021.

3. e-Learning/video Business

In terms of the number of outright purchases, sales to the private sector were strong, especially for diversity

and compliance-related contents. As for the number of rental viewers, there was an increase in use by public sectors, mainly for management-related contents.

(5) e-learning/Videos: Total numbers of subscription IDs per month and the number of contents sold

(Unit: IDs) (Unit: Contents)

FY2020

FY2021

August

September

October

November

December

January

No. of video contents sold

85

146

72

94

105

105

(Outright purchase) *by month

Cumulative no. since the beginning of FY

(141.7%)

(52.9%)

(38.1%)

(276.5%)

(169.4%)

(131.3%)

No. of rental viewers *by month

574

656

1,238

1,560

1,340

1,136

Cumulative no. of rental viewers since the

(177.7%)

(60.1%)

(529.1%)

(292.1%)

(416.1%)

(422.3%)

beginning of FY

STUDIO (e-Learning)

54,382

54,674

57,112

57,557

58,085

58,584

(MoM)

(+709)

(+292)

(+2,438)

(+445)

(+528)

(+499)

*Calculation takes place at the end of every month.

*The number of outright purchases is that of e-learning and video sales, which differs from the number of video sales until March 2021.

4. Client base

The total number of registered WEBinsource clients increased to 16,690 (+219 organizations compared to

the previous month). We are steadily gaining subscribers toward our target of 2,400 for this fiscal year.

(6) WEBinsource: Total number of subscribers (organizations)

FY2020

FY2021

August

September

October

November

December

January

No. of new subscribers

180

220

213

204

256

219

No. of accumulated subscribers

15,578

15,798

16,011

16,215

16,471

16,690

(Progression rate:%)

(83.4%)

(92.2%)

(8.9%)

(17.4%)

(28.0%)

(37.2%)

*Figures above are calculated at the end of each month.

5. Contents development

The number of new contents developed was 28 for training (On-Site training) and 19 for e-learning. We have set a target of 300 for training and 210 for e-learning for FY2021, and we are taking steady steps toward the target.

(7) No. of new contents developed (Unit:trainings, videos)

FY2020

FY2021

August

September

October

November

December

January

No. of new contents for On-Site training

27

16

27

27

27

28

since the beginning of FY

305

321

27

54

81

109

(95.3%)

(100.3%)

(9.0%)

(18.0%)

(27.0%)

(36.3%)

(Progression rate:%)

No. of new contents for e-learning

26

33

14

20

14

19

since the beginning of FY

215

248

14

34

48

67

(Progression rate:%)

(107.5%)

(124.0%)

(6.7%)

(16.2%)

(22.9%)

(31.9%)

  • New training contents released in January (28 trainings)

Diversity Promotion

3

For Managerial Position

1

LGBTQ+Training

Sending assessor for On Site training

Thinking Ability

2

For Middle Class Employees

1

Think things from a bird's-eye view

Enhance the ability of information utilization

Sales

2

For Veteran Worker

1

Improve sales skills

Ways to proceed work

Marketing

2

For new young employees

1

Visual merchandising (VMD)

Ways to proceed the work in tele-working era for new employees

Business Document

2

Career

1

Improve office work skills

Career design for people in 40s.

For Students & Prospective Employees

2

Planning Ability

1

How to write an application form

Develop new business or new product

Work Procedure

1

Document Preparation

1

Improve the productivity

The utilization of behavioral economics of Nudge Theory

Project Management

1

OA/IT Skills

1

Essential points of project management (For Assignor)

Microsoft Office for beginners (Word/Excel/PowerPoint)

Compliance

1

Evaluation

1

Compliance training

How to write work description

Hospitality Training

1

Business Etiquette

1

Entertaining manners to improve customer service

Dress code for business person

Mental Health

1

Mental health for working from home

◇New videos released in January (19 videos)

Basics of Work

4

Evaluation/ Assessment

1

Business mind for young employees

How to evaluate the performance of work from home

Risk Control and Compliance

4

Communication

1

Compliance and SDGs

Communication (Listening, asking, talking)

Cultivation of Subordinate

3

Sales

1

How to assign work

On-line sales skills

Managerial Positions

1

Efficiency Improvement

1

Deal with mid-career workers

Time management

Leadership

1

Thinking skills

1

How to be a leader

Marketing discernment

Health Care

1

Mental health of work from home (Line care)

We will keep expanding our businesses in order to adapt to changes in the social environment by offering a wide variety of services such as online training, IT and e-Learning and videos.

The preliminary figures above may differ from the upcoming financial statements. This information is created with utmost caution, but we do not fully guarantee the accuracy.

【Inquiries】 Insource Co., Ltd.

https://www.insource.co.jp/en/ir/index.html

(For media interviews /PR/

CEO Office (PIC: Asai & Ishiwata)

Send an email at

Service)

info_ir@insource.co.jp