Insource Co.,ltd.TSE: 6200

KPI(Key Performance Indicators) Progress Report for November,2021-Online On-Site Trainings and Online Attendees at Open Seminars reached a record high

· Issued by Insource Co.,ltd.

To Whom It May Concern,

Disclaimer: This document is a translation of the Japanese original for reference purposes only.

December 1, 2021

Insource Co., Ltd.

Takayuki Funahashi

Representative Director, President and CEO (Code number: 6200, The First Section of the

Tokyo Stock Exchange)

KPI (Key Performance Indicators) Progress Report for November, 2021

-OnlineOn-Site Trainings and Online Attendees at Open Seminars reached a record high,

and Rental Viewers of e-Learning/Videos increased significantly

Insource today announced KPI (Key Performance Indicators) Progress Report for November, 2021.

1.Training Business

The number of On-Site Training conducted in November 2021 increased by 116.9% YoY to 1,795 times, of which online training were 858 times (composition ratio was 47.8%). The number of attendees at Open Seminars increased by 114.0% YoY to 8,555, of which online attendees were 7,378 (composition ratio was 86.2%).

The number of online On-Site Training conducted and the number of online attendees at Open Seminars reached a record high. Also, the number of On-Site Trainings conducted and attendees at Open Seminars, including face-to-face trainings, were both the highest in the past six months.

(1) Monthly number of On-Site Training conducted

(Unit: times)

FY2020

FY2021

June

July

August

September

October

November

Number of trainings conducted

1,204

1,364

986

1,175

1,671

1,795

(YoY)

(221.3%)

(152.1%)

(112.4%)

(101.9%)

(110.2%)

(116.9%)

Conducted online

637

651

587

798

834

858

(composition ratio)

(52.9%)

(47.7%)

(59.5%)

(67.9%)

(49.9%)

(47.8%)

DX-related trainings

54

62

65

70

62

48

*Consolidated subsidiaries are included *DX-related trainings: IT and computer skills trainings

(2) Monthly number of attendees at Open Seminars

(Unit: attendees)

FY2020

FY2021

June

July

August

September

October

November

Number of attendees

7,119

7,084

7,211

7,551

7,713

8,555

(YoY)

(245.7%)

(185.8%)

(185.8%)

(137.2%)

(107.0%)

(114.0%)

Conducted online

5,958

6,063

6,270

6,537

6,647

7,378

(composition ratio)

(83.7%)

(85.6%)

(87.0%)

(86.6%)

(86.2%)

(86.2%)

DX-related trainings

697

513

875

816

806

837

*Consolidated subsidiaries are included.

2. IT Services Business

The number of paid subscribers for Leaf (HR support system) reached 426 (+6 MoM) organization and the number of its users increased to 1,826,620 (+26,029 MoM). The cumulative number of orders delivered for Stress Check Support Service increased to 28 since the beginning of the fiscal year (+14 YoY).

(3) "Leaf (HR support system)": Total number of paid subscribers (organizations)

(Unit: organizations)

FY2020

FY2021

June

July

August

September

October

November

HR support system, "Leaf"

375

404

410

412

420

426

(Full-service)

(MoM)

(+12)

(+29)

(+6)

(+2)

(+8)

(+6)

(changes from end of

(+127)

(+156)

(+162)

(+164)

(+8)

(+14)

FY19)

No. of users

1,614,747

1,643,715

1,680,364

1,756,583

1,800,591

1,826,620

No. of customization

*total no. since the

87

98

110

144

2

5

beginning of FY

Web conversion service

116

119

123

128

129

130

for appraisal forms

(MoM)

(+2)

(+3)

(+4)

(+5)

(+1)

(+1)

*The number of customizations shows the number of organizations which add their own functions when implementing Leaf. *Figures above are calculated at the end of each month.

(4) Stress Check Support Service: Number of delivered and orders to be delivered

(Unit: organizations)

FY2020

FY2021

June

July

August

September

October

November

No. of orders delivered (by month)

2

2

5

36

9

19

Cumulative no. of orders delivered

300

302

307

343

9

28

*since the beginning of FY

(YoY)

(+59)

(+60)

(+63)

(+61)

(+1)

(+14)

No. of orders to be delivered (as of end of month)

85

140

187

195

235

273

*Note that after clients' inspection, the actual sales will be counted.

*This service has the highest number of deliveries in March every year.

*The number of new orders received is difficult to correlate with sales, so it will be changed to only the number of orders delivered and the number of orders remaining from October, 2022.

3. e-Learning/video Business

By quickly developing and providing contents that matches the time , such issues as SDGs and sustainability,

we have seen an increase in the number of outright purchase and rental courses. In particular, the number of rental viewers reached a record high, as customers has valued the convenience of the service, which can be easily used by one person.

(5) e-learning/Videos: Total numbers of subscription IDs per month and the number of contents sold

(Unit: IDs) (Unit: Contents)

FY2020

FY2021

June

July

August

September

October

November

No. of video contents sold

69

57

85

146

72

94

(Outright purchase) *by month

Cumulative no. since the beginning of

1,134

1,191

1,276

1,422

72

166

FY

No. of rental viewers *by month

288

277

574

656

1,238

1,560

Cumulative no. of rental viewers since

4,703

4,980

5,554

6,210

1,238

2,798

the beginning of FY

STUDIO (e-Learning)

51,047

53,673

54,382

54,674

57,112

57,557

(MoM)

(+2,159)

(+2,626)

(+709)

(+292)

(+2,438)

(+445)

*Calculation takes place at the end of every month.

*No. of video contents sold: The total number of e-Learning purchased (outright purchase).

*No. of rental viewers: The figure shows the number of viewers who used the 1-week rental plan of e-Learning.

4.Client base

The total number of registered WEBinsource clients increased to 16,215 (+204 organizations compared to the previous month). We are steadily gaining subscribers toward our target of 2,400 for this fiscal year.

(6) WEBinsource: Total number of subscribers (organizations)

FY2020

FY2021

June

July

August

September

October

November

Total

15,187

15,398

15,578

15,798

16,011

16,215

(+417)

(changes from end of FY19)

(+1,695)

(+1,906)

(+2,086)

(+2,306)

(+213)

(rate of change: %)

(112.6%)

(114.1%)

(115.5%)

(117.1%)

(101.3%)

(102.6%)

*Figures above are calculated at the end of each month.

We will keep expanding our businesses in order to adapt to changes in the social environment by offering a wide variety of services such as online training, IT and e-Learning and videos.

The preliminary figures above may differ from the upcoming financial statements. This information is created with utmost caution, but we do not fully guarantee the accuracy.

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