Terveystalo Oy Ord (TTALF) Q2 2026 Earnings Call

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Replay transcript excerpt

WEBVTT 00:00:00.051 -- 00:00:02.832 Good morning all. My name is Juuso Pajunen. 00:00:02.832 -- 00:00:08.112 I will be having today a dual role as the host of the Terveystalo half-year result 00:00:08.112 -- 00:00:12.333 presentation and as a CFO at a later stage. 00:00:12.333 -- 00:00:17.654 But let's now give the word to Ville Iho, President and CEO of Terveystalo, 00:00:17.654 -- 00:00:21.995 and let's start the webcast for the half-year results. 00:00:21.995 -- 00:00:28.264 Ville, please. Thank you, Juuso, and good morning from sunny Helsinki. 00:00:28.264 -- 00:00:32.126 Let's start recapping Terveystalo 00:00:32.126 -- 00:00:36.748 second quarter. Of course, it was a busy quarter for Terveystalo. 00:00:36.748 -- 00:00:40.410 We, of course, released multiple 00:00:40.410 -- 00:00:42.311 big things, 00:00:42.311 -- 00:00:47.893 not the least Silma-Asema acquisition, our new financial targets 00:00:47.893 -- 00:00:51.235 and our new strategy. 00:00:51.235 -- 00:00:56.012 On a business side, it was still a challenging quarter. 00:00:56.012 -- 00:01:01.295 The market conditions continue to be abnormally negative 00:01:01.295 -- 00:01:03.056 and 00:01:03.056 -- 00:01:08.700 that has been reflecting into our revenue line and with that one also to profitability 00:01:08.700 -- 00:01:14.244 to our numbers. We made adjustments according to the lower volumes 00:01:14.244 -- 00:01:18.026 and given that one, given the 00:01:18.026 -- 00:01:22.427 actions we took, we can be of course pleased with the 00:01:22.629 -- 00:01:27.714 Customer service results, customer experience numbers are all-time high as 00:01:27.714 -- 00:01:33.119 well as medical quality key indicator pay. 00:01:33.119 -- 00:01:38.384 But revenue line obviously negative as well as adjusted 00:01:38.384 -- 00...