Nationwide Building Society (NBS) Q4 2026 Earnings Call

Investor webinar replay

Watch the replay and follow the connected company analysis, news, and investor updates for Nationwide Building Society.

Watch the replay

Replay transcript excerpt

WEBVTT 00:00:00.352 -- 00:00:05.639 Hello everyone and welcome to Nationwide's annual results call for investors. 00:00:05.639 -- 00:00:09.644 I'm Debbie Crosby, the Chief Executive and delighted to be joined this morning by Muir 00:00:09.644 -- 00:00:12.547 Matheson, our CFO. 00:00:12.547 -- 00:00:18.194 So, delighted to say it's been another outstanding year for Nationwide. 00:00:18.194 -- 00:00:23.020 We've delivered a standout year in personal current accounts with a record one million 00:00:23.020 -- 00:00:28.347 new openings as more people choose to switch to Nationwide than any other brand. 00:00:28.347 -- 00:00:33.900 In our core markets, we were once again number one for growth in mortgages, 00:00:33.900 -- 00:00:38.711 in retail deposits, and we have built strong momentum in business banking. 00:00:38.711 -- 00:00:43.642 We've had a record year for new business current account openings under our Virgin Money 00:00:43.642 -- 00:00:45.391 brand. 00:00:45.391 -- 00:00:50.837 We've also continued to set the pace on service, extending our lead over our peer group. 00:00:50.837 -- 00:00:55.443 And that matters because it really reflects that we're here to put members first and 00:00:55.443 -- 00:00:58.907 deliver consistently good outcomes. 00:00:58.907 -- 00:01:04.053 Taken together and supported by a larger, more diversified balance sheet following our 00:01:04.053 -- 00:01:09.879 acquisition of Virgin Money, this has increased underlying profit whilst delivering 1.8 00:01:09.879 -- 00:01:13.285 billion of value back to our members. 00:01:13.285 -- 00:01:16.972 I'm delighted that our performance continues to be recognised. 00:01:16.972 -- 00:01:22.221 Forbes named Nationwide as the best bank in the UK and we led 00:01:22.221 -- 00:01:27.808 the retail banking s...