Debbie Crosby
Chief Executive Officer
Replay available
Nationwide Building Society (LSE: NBS) Q2 2026 earnings conference call, held 2025-11-20. Replay captured from the company's public earnings webcast.

Chief Executive Officer
Chief Financial Officer
Watch the replay and follow the connected company analysis, news, and investor updates for Nationwide Building Society.
WEBVTT 00:00:00.031 -- 00:00:04.918 I'm Debbie Crosby, the Chief Executive Officer, and joining me is Muir Matheson, our 00:00:04.918 -- 00:00:07.719 Chief Financial Officer. 00:00:07.842 -- 00:00:13.009 So, delighted to say that once again, we are number one for growth in mortgages and retail 00:00:13.009 -- 00:00:18.644 deposits, and we have sustained momentum in consumer lending and business banking. 00:00:18.644 -- 00:00:23.652 We remain number one for customer satisfaction with a growing lead and 00:00:23.652 -- 00:00:28.961 more people switch their personal current account to us than any other brand. 00:00:28.961 -- 00:00:33.429 All of this combined with the benefits of our acquisition of Virgin Money has led to 00:00:33.429 -- 00:00:38.878 an increase in underlying profit whilst delivering 1.2 billion of value 00:00:38.878 -- 00:00:41.071 back to our members. 00:00:41.071 -- 00:00:45.017 I'm also delighted that our successes have been recognised across the industry. 00:00:45.017 -- 00:00:46.499 Nationwide 00:00:46.499 -- 00:00:52.926 was named Witch Banking Brand of the Year and UK Brand of the Year by Kantar. 00:00:53.009 -- 00:00:57.155 Our long-standing approach to provide better value products aligned with outstanding 00:00:57.155 -- 00:01:02.163 service was once again demonstrated through strong growth despite persistent 00:01:02.163 -- 00:01:04.595 competitive pressures. 00:01:04.595 -- 00:01:09.403 Mortgage net lending exceeded 4.7 billion. 00:01:09.403 -- 00:01:14.190 That's the strongest performance across the UK banking sector in the six months period. 00:01:14.190 -- 00:01:15.653 This 00:01:15.653 -- 00:01:20.961 was led by our highly competitive mortgage pricing and an increased focus 00:01:20.961 -- 00:01:26.850 on supporting first-time buyers thr...