Archie Norman
Chairman
Replay available
Marks and Spencer Group plc (LSE: MKS) Q4 2025 earnings conference call, held 2025-05-21. Replay captured from the company's public earnings webcast.

Chairman
Chief Executive Officer
Chief Financial Officer
Analyst, Barclays
Analyst, BNP Paribas
Equity Analyst, Shore Capital
Analyst, JP Morgan
Analyst, Investec
Watch the replay and follow the connected company analysis, news, and investor updates for Marks And Spencer Group Plc.
WEBVTT 00:00:00.031 -- 00:00:06.998 Hello everyone and welcome to the Marks and Spencer 2025 annual results. 00:00:07.341 -- 00:00:13.068 So, we ended last year in fine fettle and I felt after 00:00:13.068 -- 00:00:14.470 years 00:00:14.470 -- 00:00:19.577 of incredibly hard work, the business was starting to show its true 00:00:19.577 -- 00:00:21.462 potential. 00:00:21.462 -- 00:00:26.709 But in business life, just as you think you're onto a good streak, events have 00:00:26.709 -- 00:00:30.674 a way of putting you on your backside. And 00:00:30.674 -- 00:00:35.721 I'm sure that a lot of people today just want to talk about the cyber 00:00:35.721 -- 00:00:38.284 incident which happened after the year end. 00:00:38.284 -- 00:00:44.969 And of course that's understandable because it is interesting, important and different. 00:00:44.969 -- 00:00:50.078 After all, it's not every day you get a bunch of criminals, probably 00:00:50.078 -- 00:00:56.446 the other side of the world, trying to bring down one of Britain's most popular companies. 00:00:56.470 -- 00:00:58.650 As a result, 00:00:58.714 -- 00:01:02.581 last year's results seem like ancient history. 00:01:02.581 -- 00:01:07.622 But we should talk about them. because they demonstrate what 00:01:07.622 -- 00:01:11.389 a reshaped M&S can achieve. 00:01:11.389 -- 00:01:17.379 Exceptional performance in sales, market share, profits 00:01:17.379 -- 00:01:20.341 and cash flow. And 00:01:20.565 -- 00:01:25.574 we're only halfway through our programme of reshaping the business, 00:01:25.574 -- 00:01:28.557 so there's so much more to come. 00:01:28.557 -- 00:01:33.828 So yes, the cyber attack has given us pause for thought and yes, 00:01:33.828 -- 00:01:38.257 we will need to bring forward some of our technology programmes t...