Marks and Spencer Group plc (MKS) Q2 2026 Earnings Call

Investor webinar replay

Replay transcript excerpt

Good day and welcome to the Marks & Spencer Annals Call. This meeting is being recorded. At this time, I'd like to hand it over to your host, Archie Norman. Please go ahead, sir. Well, good morning, everybody. It's Archie here, and I'm joined by Stuart and Alison, obviously. Thank you for joining us today. I was going to say great to see you all, but I can't see any of you. So, look, I think This is a set of results where we slightly feel we've said all there is to say about it, but I'm sure you'll think of some interesting questions. So let's crack on. Stuart is going to make a brief introduction, and then we'll take whatever questions there are. Thank you, Stuart. Well, good morning, everyone. Thank you for joining us. As Archie said, Alison joins me in the room today. We've also got Fraser and Helen, so they're on hand for any follow-up questions. you may have throughout the day. I'm going to start with a look back at the half from April to September before moving on to give you some detail on where we are today. I will then look ahead to Christmas before finishing with the outlook for the rest of the year. I want to cover three objectives that we set out a couple of months ago, which were firstly to regain momentum, secondly, get back on track with growth, And thirdly, accelerate the pace of our transformation. So let's start with the last six months. The first half, as I've said, was an extraordinary moment in time for M&S. I'm not going to go over all the old ground today because I briefed everyone on the incident during our call in May. But everything regarding the incident has been well documented and we are now getting back on track. Our customers have been fantastic as always and I want to thank them again for their continued support and loyalty during the ...