Kristen Silberberg
Director of Investor Relations
Replay available
Citizens Financial Group, Inc. (NYSE: CFG) Q4 2025 earnings conference call, held 2026-01-21. Replay captured from the company's public earnings webcast.

Director of Investor Relations
Chairman and Chief Executive Officer
Chief Financial Officer
President
Chair of Commercial Banking
Analyst, Goldman Sachs
Analyst, UBS
Analyst, Bank of America
Analyst, Evercore ISI
Analyst, Morgan Stanley
Analyst, Jefferies
Analyst, RBC Capital Markets
Analyst, Autonomous Research
conference will begin momentarily. Thank you for your patience. Your conference will begin momentarily. Welcome, and thank you for standing by. All participants will be on a listen-only mode until the question and answer session of today's call. At that time, to ask a question, please press star 1. Today's conference is being recorded. I would now like to turn the conference over to Kristen Silberberg. Thank you. You may begin. Thanks, Julie. Good morning, everyone, and thank you for joining us. First this morning, our Chairman and CEO, Bruce Van Saan, and CFOs, Anoy Banerjee, will provide an overview of our fourth quarter and full year results. Brendan Coughlin, our president, and Don McCree, our chair of commercial banking, are also here to provide additional color. We will be referencing our fourth quarter and full year presentation located on our investor relations website. After the presentation, we will be happy to take questions. Our comments today will include forward-looking statements, which are subject to risks and uncertainties that may cause our results to differ materially from expectations. These are outlined for your review in the presentation. We also reference non-GAAP financial measures, so it's important to review our GAAP results in the presentation and the reconciliations in the appendix. And with that, I will hand it over to Bruce. Okay, thanks, Kristen, and good morning, everyone. Thanks for joining our call today. We were pleased to finish the year with another strong quarter. Our financial results were paced by net interest margin expansion of seven basis points, strong wealth and capital markets fees, positive operating leverage of 1.3% sequential and 5.2% year-on-year, favorable credit trends, and a robust balance sheet across capital, liq...