Assicurazioni Generali S.p.A. (ARZGY) Q1 2025 Earnings Call

Investor webinar replay

Replay transcript excerpt

Good afternoon. This is the Corusco conference operator. Welcome and thank you for joining the Generali Group first quarter 2025 results presentation. As a reminder, all participants are in listen-only mode. After the presentation, there will be an opportunity to ask questions. Should anyone need assistance during the conference call, they may signal an operator by pressing star and zero on their telephone. At this time, I would like to turn the conference over to Mr. Fabio Cleva, Head of Investor and Rating Agency Relations. Please go ahead, sir. Hello, everyone, and thank you for joining our first quarter 2025 results call. Here with us today, we have the Group General Manager, Marco Cesana, the CEO of Insurance, Giulio Terzariola, and the Group CFO, Cristiano Borean. Before opening for Q&A, let me hand it over to Marco and Cristiano for some opening remarks. Hi, everyone. Good morning. Let me start by saying that these results mark the first step of generally next chapter within the Lifetime Partner 27 Driving Excellence Plan presented in Venice in January. Soon after the Investor Day, the new strategy has been cascaded to the whole organization and operationalized through the setup of strategic programs. Implementation is focused to deliver seamless experience for our customer across channel and support to our advisors. Redesign of group standard on the first five critical touchpoint is already underway and will be included into the whole business unit implementation plan by September. Other programs aim to secure our objective to profitably size P&C pocket of growth, such as SME and climate. and build a leadership position in protection, health, and accident on top of transformation enablers such as shared service. On AI and data, we are scaling the development ...