Slide 1: ibex Q2 FY2026 Earnings Call
Built for what’s next. ibex Q2 FY2026 Earnings Call Bob Dechant, CEO February 5, 2026
Slide 2: Disclaimer
Built for what’s next. Disclaimer This presentation includes forward-looking statements within the meaning of the Private Securities This presentation may also contain estimates and other statistical data made by independent Litigation Reform Act of 1995. All statements contained in this presentatio
Slide 3: Compelling Track Record of Outperforming the Industry
Compelling Track Record of Outperforming the Industry Strong Financial Profile 17% 25% 46% YoY Q2 Revenue YoY Q2 Adj. EBITDA YoY Q2 Adj. EPS Growth Leader, Strong EBITDA, EPS, Free Cash Flow Growth Growth Growth Leader in BPO 2.0 >20% Top Performer with our Trophy Clients Growth with Top 10 Clients
Slide 4: Key Highlights
Key Highlights ✓Record Revenue in Q2 of $164m - 17% Growth, 46% adjusted EPS Growth ✓ 4 Key wins in HealthTech & FinTech in the quarter ✓ Delivered record Revenue of $603m in CY2025, up 16% vs. prior year ✓ Posted record adjusted EBITDA of $80m in CY2025, up >15% vs. prior year ✓ Achieved record adj
Slide 5: Financial Results
Built for what’s next. Financial Results Taylor Greenwald CFO
Slide 6: Q2 FY2026: Financial Highlights – US GAAP
Q2 FY2026: Financial Highlights – US GAAP Record Q2 Revenue and EPS Revenue • Growth in high margin HealthTech vertical (+35.1%), Travel, Transportation & Logistics (+20.2%) and Retail & E-commerce (+17.2%) partially offset by an $164.2m Q2 FY26 vs. expected decline in Telecommunications vertical (-
Slide 7: Q2 FY2026: Financial Highlights – Non-GAAP
Q2 FY2026: Financial Highlights – Non-GAAP Q2 YoY Adjusted EBITDA and margin Adjusted EBITDA $22.0 13.5% $20.7m Q2 FY26 vs. 80 bps improvement in Adjusted $20.7m EBITDA margin is driven by: 13.3% $16.5m Q2 FY25 $20.0 13.2% 13.0% • Growth in our higher margin offshore locations $18.0 12.6% 12.9% Marg
Slide 8: Revenue: Model Client Diversification
Revenue: Model Client Diversification Q2 FY26 Client Statistics (% of Revenue) 38.5% 56.6% Top 5 Clients Top 10 Clients 79.2% 10.4% Top 25 Clients Largest Client 65 clients > $1m annualized revenue vs 32 at IPO 29 clients > $5m annualized revenue vs 13 at IPO 8
Slide 9: Winning in Strategic Verticals
Winning in Strategic Verticals Maintaining Strong Diversification while Growing Across Vertical Markets % of Total Revenue Q2 FY25 Q2 FY26 35.0% Revenue increases by vertical 30.0% 28.5% 28.6% • HealthTech increased 35.1% YoY 25.0% 20.0% • Travel, Transportation & 17.4% 15.1% Logistics increased 20.
Slide 10: Q2 FY2026: Cash Flow and CapEx
Q2 FY2026: Cash Flow and CapEx Capital Expenditures Net Cash Generated from Operations Q2 FY26: Increased to $11.7m (7.1% of $6.6m Q2 FY26 Revenue) to meet demand $1.1m Q2 FY25 Q2 FY25: $4.3m, 3.1% of Revenue DSO 73 days Q2 FY26 Non-GAAP Free Cash Flow 71 days Q1 FY26 (-$5.1m) Q2 FY26 79 days Q2 FY2
Slide 11: December 2025 Balance Sheet
December 2025 Balance Sheet Cash and Cash Equivalents $15.5m • Record Q2 Cash flow from operating activities June 30, 2025, $15.4m of $6.6m Total Debt • Repurchased 78,000 shares for $2.9m at an ~$1.4m average price of $36.74, bringing our fiscal June 30, 2025, $1.6m year share repurchases to 170,00
Slide 12: Full Year 2026 Guidance
Full Year 2026 Guidance FY26 $620-630m Up from $605-620m Revenue $80-82m Up from $78-81m Adj. EBITDA $20-25m CapEx 12
Slide 13: Compelling Track Record of Outperforming the Industry
Compelling Track Record of Outperforming the Industry Strong Financial Profile 17% 25% 46% YoY Q2 Revenue YoY Q2 Adj. EBITDA YoY Q2 Adj. EPS Growth Leader, Strong EBITDA, EPS, Free Cash Flow Growth Growth Growth Leader in BPO 2.0 20% Top Performer with our Trophy Clients Growth with Top 10 Clients B
Slide 14: Q&A
Built for what’s next. Q&A
Slide 15: Appendix
Built for what’s next. Appendix
Slide 16: Reconciliation of Net Income to Adjusted Net Income
Reconciliation of Net Income to Adjusted Net Income Three months ended Twelve months ended 31-December 30-June US$ in thousands, except per share amounts, unaudited 2025 2024 2025 2024 Net income $ 12,217 $ 9,268 $ 36,864 $ 33,655 Net income margin 7.4% 6.6% 6.6% 6.6% Severance Costs — — 558 1,621 I
Slide 17: Reconciliation of Net Income to Adjusted EBITDA
Reconciliation of Net Income to Adjusted EBITDA Three months ended Twelve months ended 31-December 30-June US$ in thousands, unaudited 2025 2024 2025 2024 Net income $ 12,217 $ 9,268 $ 36,864 $ 33,655 Net income margin 7.4% 6.6% 6.6% 6.6% Interest expense 248 620 1,634 514 Income tax expense 2,881 2
Slide 18: Recent Industry Awards
Recent Industry Awards 2026 America’s Dream 2026 & 2025 America's 2025 & 2024 Globee 2025 & 2024 Business 2025 & 2024 Excellence 2025, 2024, 2023 & 2022 Employers Most Admired Technology Award for Award for Achievement in Customer Service Customer Experience Workplaces Wave iX in Technology Innovati