Slide 1: Salesforce Q4 FY26 Earnings Call
Salesforce Q4 FY26 Earnings Call February 25, 2026
Slide 2: Introduction
Introduction Mike Spencer Executive Vice President of Investor Relations 2
Slide 3: Safe Harbor and Note About Non-GAAP Financial Measures
Safe Harbor and Note About Non-GAAP Financial Measures "Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This presentation contains forward-looking statements about the Company’s financial and operating results and guidance which include, but are not limited to, exp
Slide 4: Q4 FY26 Highlights
Q4 FY26 Highlights Marc Benioff Chair and CEO 4
Slide 5: FY26 Q4 Earnings Highlights
FY26 @4 Earnings $2 OB Highlights Agentforce & Data 360 ARR including Informatica Cloud + - 315.0B ‘63B+ FY30 Revenue Target FY26 Operating $ Including Informatica Cash Flow 7 FY26 Revenue
Slide 6: Customer logos
amazon (Ysaastr Shark|NINjJA ~~ ATR SIEMENS Southwest's VA - LENNAR NATION a ~* 6
Slide 7: Salesforce Agentic Enterprise Architecture
Salesforce Agentic Enterprise Architecture S> System of at Slack Any workspace engagement Slackbot | Canvas | Enterprise Search | Messaging & Huddles | Tableau Viz & Data Q&A ti @ * S f S Agentforce Customer & Employee Agents Any agent eae, MCP & A2A Voice, Web, Mobile & Messaging | Agentforce Scrip
Slide 8: Converting intelligence into Agentic Enterprise work
Converting intelligence into Agentic Enterprise work. =" 771 million times in Q4. An Agentic Work Unit (AWU) is one discrete task accomplished by an Al agent — decisions made, Q2 FY26 records updated, workflows triggered, and more 304M Ql FY26 eee Monthly Tokens Q4 FY25 soe | 19T Tokens ed all-ti ee
Slide 9: Q4 FY26 Highlights & Guidance
Q4 FY26 Highlights & Guidance Robin Washington President and Chief Operating and Financial Officer 9
Slide 10: Q4 FY26 Agentforce & Data Annual Recurring Revenue Surpasses $2.9B
Q4 FY26 Agentforce & Data 360 Annual ~ Recurring Revenue Surpasses $2.9B +200% Y/Y Gen Al & Agentforce $s00M) oo AO ee Agentforce ARR Agentforce 360 + (169% Y/Y) Platform $ 2 9 B _| $2.1B s Data 360 ARR + ARR + Includes $1.1B Informatica Cloud ARR Agentforce & Data 360 ASC $2.9B ARR Incl. Informatic
Slide 11: FY26 Financial Results
FY26 Financial Results Top Line Profit & Cash Subscription & GAAP Operating Non-GAAP Support Revenue Revenue cRPO Margin Operating Margin $39.4B $41.5B $35.1B 20.1% 34.1% +10% Y/Y, +10% Y/Y CC +10% Y/Y, +9% Y/Y CC +16% Y/Y, +13% Y/Y CC $271M Y/Y FX Impact $289M Y/Y FX Impact $800M Y/Y FX Impact Oper
Slide 12: Continued NNAOV Focus Increases Confidence in H2 FY27 Organic Revenue Acceleration
Continued NNAOV Focus Increases Confidence &» in H2 FY27 Organic Revenue Acceleration AOV and NNAOV Growth Excluding Informatica Bookings acceleration + 3 Revenue accelerates when attrition improvement = NNAOV growth > AOV NNAOV acceleration growth 1 NNAOV growth FY23-FY25 2 slower than AOV growth P
Slide 13: Executing to our Investor Day Commitments
Executing to our Investor Day Commitments 2H revenue acceleration in FY27, raised long-term target for Informatica Re-accelerating FY26 Profitable Growth 99% Hee revenue in 2H’27 Framework of 44, ° " 6 step-up in up 60bps YIY 60% repurchases H2 vs H1 FY30 Profitable Growth Framework of 50 FY30 Repur
Slide 14: FY27 Guidance Summary
FY27 Guidance Summary FY27 Full-Year Guidance FY27 Q1 Guidance Guidance Informatica Guidance Informatica (Including Informatica) Contribution (Including Informatica) Contribution $45.8B - $46.2B Approximately $11.03B - $11.08B Slightly above Revenue 10% - 11% Y/Y 3pts 12% - 13% Y/Y 4pts Approximatel
Slide 15: Marc Benioff, Robin Washington, Miguel Milano, Patrick Stokes
+ + Marc Benioff Robin Washington Miguel Milano Patrick Stokes Chair and CEO President and Chief President and Chief President and Chief Operating and Financial Revenue Officer Marketing Officer Officer 15
Slide 16: Thank you
Thank you
Slide 17: Appendix
Appendix 17
Slide 18: Q4 FY26 Financial Results
Q4 FY26 Financial Results Top Line Profit & Cash Subscription & GAAP Operating Non-GAAP Support Revenue Revenue cRPO Margin Operating Margin $10.7B $11.2B $35.1B 16.7% 34.2% +13% Y/Y, +11% Y/Y CC +12% Y/Y, +10% Y/Y CC +16% Y/Y, +13% Y/Y CC $158M Y/Y FX Impact $168M Y/Y FX Impact $800M Y/Y FX Impact
Slide 19: Revenue Growth Trends in Constant Currency
Revenue Growth Trends in Constant Currency FY25 FY26 Subscription & Support Revenue1 Q1’ 25 Q2’ 25 Q3’ 25 Q4’ 25 FY' 25 Q1’ 26 Q2’ 26 Q3’ 26 Q4’ 26 FY' 26 Agentforce Sales 11% 10% 11% 9% 10% 7% 8% 8% 8% 8% Agentforce Service 11% 11% 10% 9% 10% 7% 8% 8% 7% 8% Agentforce 360 Platform, Slack and Other
Slide 20: FY26 Revenue Growth by Region in Constant Currency
FY26 Revenue Growth by Region in Constant Currency EMEA Americas $10.0B $27.2B APAC 9% 8% $4.3B 12% Q1’ 25 Q2’ 25 Q3’ 25 Q4’ 25 FY'25 Q1’ 26 Q2’ 26 Q3’ 26 Q4’ 26 FY'26 Americas 11% 8% 6% 8% 8% 7% 9% 8% 9% 8% EMEA 9% 11% 9% 7% 9% 9% 7% 7% 13% 9% APAC 21% 16% 14% 14% 16% 11% 11% 11% 13% 12% Strong glo
Slide 21: Q4 FY26 Key Balance Sheet and Cash Flow Metrics Growth Rate Trends
Q4 FY26 Key Balance Sheet and Cash Flow Metrics Growth Rate Trends Q1’ 25 Q2’ 25 Q3’ 25 Q4’ 25 Q1’ 26 Q2’ 26 Q3’ 26 Q4’ 26 Total RPO 15% 15% 10% 11% 13% 12% 12% 14% cRPO 10% 10% 10% 9% 12% 11% 11% 16% cRPO (in Constant Currency) 10% 11% 10% 11% 11% 10% 11% 13% cRPO FX $M (Headwind) / Tailwind ($200M
Slide 22: Committed to Robust Capital Return
Committed to Robust Capital Return New $50B Repurchase Authorization . 99% of FCF Diluted Share Count Dividends $35 B+ Share Repurchases Capital Returned Since Inception 75% of FCF lee Investor Day Diluted Share _ Count Estimate FY26 Diluted Share Count (2%) Y/Y 81% of FCF 60% Higher Share Repurchas
Slide 23: Q4 FY26 Non-GAAP Expense Profile
Q4 FY26 Non-GAAP Expense Profile Non-GAAP % of Revenue 67% 68% 66% 66% 65% +110bps 19% 19% FY26 GAAP Operating ⬤ Cost of Revenues 11% 12% ⬤ Research & Development Margin ⬤ Sales & Marketing Expansion Y/Y ⬤ General & Administrative 30% 29% 7% 6% +110bps Operating Margin Q4'25 Q1'26 Q2'26 Q3'26 Q4'26
Slide 24: Non-GAAP Financial Measures
Non-GAAP Financial Measures This presentation includes information about non-GAAP diluted earnings per share, non-GAAP income from operations, non-GAAP expenses, non-GAAP operating margin, free cash flow and free cash flow growth, constant currency revenue and revenue growth rates, and constant curr
Slide 25: GAAP to Non-GAAP Financial Reconciliation
GAAP to Non-GAAP Financial Reconciliation (in millions) Three Months Ended January 31, Fiscal Year Ended January 31, Full Year FY27 Non-GAAP income from operations 2025 2026 2025 2026 Non-GAAP operating margin Guidance GAAP income from operations $ 1,820 $ 1,869 $ 7,205 $ 8,331 GAAP operating margin
Slide 26: GAAP to Non-GAAP Financial Reconciliation
GAAP to Non-GAAP Financial Reconciliation (in millions) Period Q4 FY25 Q1 FY26 Q2 FY26 Q3 FY26 Q4 FY26 Revenue 9,993 9,829 10,236 10,259 11,201 GAAP Cost of Revenues 2,217 2,265 2,242 2,255 2,508 Less: Amortization of purchased intangibles 150 162 150 156 224 Stock-based compensation expense1 132 15