Slide 1: Salesforce Q1 FY27 Earnings
Salesforce Q1 FY27 Earnings May 27, 2026
Slide 2: Introduction
Introduction Mike Spencer Executive Vice President of Finance 2
Slide 3: Safe Harbor & Non-GAAP Financial Measures
Safe Harbor & Non-GAAP Financial Measures "Safe harbor" statement under the Private Securities Litigation Reform Act of 1995: This presentation contains forward-looking statements about the Company’s financial and operating results and guidance which include, but are not limited to, expected GAAP an
Slide 4: Q1 FY27 Highlights
Q1 FY27 Highlights Marc Benioff Chair and CEO 4
Slide 5: FY27 Q1 Agentforce & Data ARR
[ mat 53, A FY27 Q1 Agentforce & Data 360 ARR 6.78 “ee FY27 Q1 Operating Cash Flow $45.9B 5. FY27 Revenue FY27 Non-GAAP Guidance Operating Margin Guidance :46.2B wl 34.3%
Slide 6: Converting intelligence into Agentic Enterprise work
Converting intelligence into Agentic Enterprise work. 1.6 billion times in Q1. ia An Agentic Work Unit (AWU) is one discrete task accomplished by an AI agent — decisions made, 492M records updated, workflows triggered, and more Ql FY26 colar 227M azrv2s S3FY25 188M airy 47M 145M Slack AWUs
Slide 7: (absa) # CVSHealth. A PrORiDA
f_N (absa) # CVSHealth. A PrORiDA NS LVMH fth2z".. — Gindeed UMcAfee yPENFED = ERY Health
Slide 8: Q1 FY27 Highlights & Guidance
Q1 FY27 Highlights & Guidance Robin Washington President and Chief Operating and Financial Officer 8
Slide 9: FY27 Update - Disaggregated Revenue
FY27 Update - Disaggregated Revenue = Prior Disaggregated Revenue Structure Agentforce Sales | Agentforce Sales _ i | Agentforce Apps - Agentfo ree Sales 7 a Agentforce Service | Agentforce § Service a \ Agentforce Service | Agentforce Marketing and Agentforce 1 Agentforce Marketing 7 a Agentforce M
Slide 10: Revenue Growth Trends in Constant Currency
Revenue Growth Trends in Constant Currency FY26 FY27 Subscription & Support Revenue Q1’ 26 Q2’ 26 Q3’ 26 Q4’ 26 FY' 26 Q1’ 27 Agentforce Apps 7% 7% 7% 6% 7% 7% Data 360, Headless Platform, and Other 13% 14% 13% 21% 15% 23% Total Subscription & Support Revenue 9% 9% 9% 11% 10% 12% Total Revenue - Sel
Slide 11: Q1 FY27 Agentforce ARR Surpassed the Billion-Dollar Mark
Q1 FY27 Agentforce ARR Surpassed the Billion- Dollar Mark, with Triple Digit Y/Y Growth Gen AI & Agentforce $1.2B Agentforce ARR Agentforce 36O $3.4B (205% Y/Y) $2.2B Platform Data 36O ARR ARR Includes $1.1B Informatica Cloud ARR Agentforce & Data 360 ARR Incl. Informatica Cloud up over 200% Y/Y $2.
Slide 12: Q1 FY27 Financial Results
Q1 FY27 Financial Results Top Line Profit & Cash GAAP Operating Non-GAAP Revenue cRPO RPO Margin Operating Margin $11.1B $33.6B $67.9B 21.1% 34.8% +13% Y/Y, +12% Y/Y CC +14% Y/Y, +13% Y/Y CC +11% Y/Y $161M Y/Y FX Impact $100M Y/Y FX Impact Operating Free Cash Cash Flow Flow Subscription & Support Re
Slide 13: Executing To Our Investor Day Commitments
Executing To Our Investor Day Commitments 2H revenue acceleration in FY27 Growth Drivers Operational Excellence Capital Allocation Re-accelerating FY27 Profitable Growth Q1 diluted share count revenue growth in 2H’27 Framework guidance down (10)% Y/Y 45, +160bps Y/Y High-end guidance including Infor
Slide 14: Full-Year FY27 Guidance Summary
Full-Year FY27 Guidance Summary Informatica Current Guidance Prior Guidance Contribution $45.9B - $46.2B $45.8B - $46.2B Approximately Revenue ▲ 11% Y/Y Approximately 10% - 11% Y/Y CC, $300M 3pts 10% - 11% Y/Y Approximately 10% - 11% Y/Y CC, $300M Y/Y FX Y/Y FX Slightly Under 12% Y/Y Approximately S
Slide 15: Q2 FY27 Guidance Summary
Q2 FY27 Guidance Summary Informatica Current Guidance Contribution $11.27B - $11.35B Slightly above Revenue 10% - 11% Y/Y 4pts 10% Y/Y CC, $50M Y/Y FX GAAP Diluted EPS $1.74 - $1.76 Non-GAAP Diluted EPS $3.25 - $3.27 cRPO Growth Approximately 14% Y/Y Approximately 13% Y/Y CC, $200M Y/Y FX 15
Slide 16: Q&A
Q&A - + + a@® Marc Benioff Robin Washington Miguel Milano Patrick Stokes Srinivas Tallapragada Chair and CEO President and Chief President and Chief President and Chief President and Chief Operating and Financial Revenue Officer Marketing Officer Engineering and Customer Officer Success Officer 16
Slide 17: Thank you
Thank you
Slide 18: Appendix
Appendix 18
Slide 19: FY27 Update - Disaggregated Revenue
FY27 Update - Disaggregated Revenue & In the Agentic Enterprise, how we develop, sell, serve, & engage customers is being transformed by agents. Today, the cases on help.salesforce.com are resolved by agents and humans, and this is the future of every customer interaction. As this extends across the
Slide 20: Revenue Growth Trends in Constant Currency - Prior Structure
Revenue Growth Trends in Constant Currency Prior Disaggregated Revenue Structure FY26 FY27 Subscription & Support Revenue Q1’ 26 Q2’ 26 Q3’ 26 Q4’ 26 FY' 26 Q1’ 27 Agentforce Sales 7% 8% 8% 8% 8% 10% Agentforce Service 7% 8% 8% 7% 8% 5% Agentforce 360 Platform, Slack and Other 14% 16% 19% 37% 22% 43
Slide 21: Q1 FY27 Revenue Growth by Region in Constant Currency
Q1 FY27 Revenue Growth by Region in Constant Currency EMEA Americas $2.8B $7.2B APAC 12% 11% $1.1B 12% Q1’ 26 Q2’ 26 Q3’ 26 Q4’ 26 FY'26 Q1’ 27 Americas 7% 9% 8% 9% 8% 11% EMEA 9% 7% 7% 13% 9% 12% APAC 11% 11% 11% 13% 12% 12% Q1 regional NNAOV growth anchored by strength in LATAM, France, and Japan
Slide 22: Q1 FY27 Key Balance Sheet and Cash Flow Metrics Growth Rate Trends
Q1 FY27 Key Balance Sheet and Cash Flow Metrics Growth Rate Trends Q1’ 26 Q2’ 26 Q3’ 26 Q4’ 26 Q1’ 27 Total RPO 13% 12% 12% 14% 11% cRPO 12% 11% 11% 16% 14% cRPO (in Constant Currency) 11% 10% 11% 13% 13% cRPO FX $M (Headwind) / Tailwind $300M $300M $200M $800M $100M Operating Cash Flow 4% (17)% 17%
Slide 23: In Q1 FY27, $27.5B Capital Returned
In Q1 FY27, $27.5B Capital Returned ⬤ Dividends Capital Return ⬤ Share Repurchases $59.3B $27.5B Repurchased Since Inception, Including $25B ASR $3.5B Quarterly Dividend Payments Since Inception (10)% Y/Y $4.2B $4.4B Q1 FY27 Diluted Share $3.1B $2.6B Count Down (99M) Y/Y Continued Focus on Reducing
Slide 24: Q1 FY27 Non-GAAP Expense Profile
Q1 FY27 Non-GAAP Expense Profile Non-GAAP % of Revenue 68% 66% 66% 65% 65% +130bps 20% 19% 19% 19% GAAP 20% Operating ⬤ Cost of Revenues 12% 12% 11% 12% ⬤ Research & Development 12% Margin ⬤ Sales & Marketing Expansion Y/Y ⬤ General & Administrative 30% 29% 29% 29% 28% 6% 6% 6% 6% 5% +250bps Operati
Slide 25: Non-GAAP Financial Measures
Non-GAAP Financial Measures This presentation includes information about non-GAAP diluted earnings per share, non-GAAP income from operations, non-GAAP expenses, non-GAAP operating margin, free cash flow and free cash flow growth, constant currency revenue and revenue growth rates, and constant curr
Slide 26: GAAP to Non-GAAP Financial Reconciliation
GAAP to Non-GAAP Financial Reconciliation (in millions) Three Months Ended April 30, Full Year FY27 Non-GAAP income from operations 2025 2026 Non-GAAP operating margin Guidance GAAP income from operations $ 1,942 $ 2,347 GAAP operating margin2 20.6 % Plus: Plus: Amortization of purchased intangibles
Slide 27: GAAP to Non-GAAP Financial Reconciliation
GAAP to Non-GAAP Financial Reconciliation (in millions) Period Q1 FY26 Q2 FY26 Q3 FY26 Q4 FY26 Q1 FY27 Revenue 9,829 10,236 10,259 11,201 11,133 GAAP Cost of Revenues 2,265 2,242 2,255 2,508 2,570 Less: Amortization of purchased intangibles 162 150 156 224 244 Stock-based compensation expense1 151 1