Salesforce, Inc. · NYSE:CRM
Salesforce — Investor Day (September 2026)
30 slides from Salesforce's investor day presentation, Sep 17, 2026
Slide 1: Welcome to Investor Day at Dreamforce 2026
Welcome and Introduction Welcome to Investor Day at Dreamforce 2026
Slide 2: Mark Murphy, EVP, Global Investor Relations
Mark Murphy EVP, Global Investor Relations
Slide 3: kThan ouy ALL HEADERS LEFT JUSTIFIED
kThan ouy ALL HEADERS LEFT JUSTIFIED
Slide 4: Forward-looking statements
Forward-looking statements This presentation contains forward-looking statements about, among other things, trend analyses and statements regarding future events, anticipated growth and industry prospects, and our strategies, expectations, or plans regarding product releases and enhancements. The ac
Slide 5: Agenda
Agenda 1:05 PM – Defining the Agentic Enterprise, Patrick Stokes & Rohan Kumar 1:55 PM – Execution that Compounds, Miguel Milano & Alexa Vignone 2:50 PM – The Agentic Enterprise Opportunity, Robin Washington 3:15 PM – Marc Benioff + Leadership Q&A 4:00 PM - 5:00 PM – Investor Reception
Slide 6: The Agentic Enterprise Opportunity
The Agentic Enterprise Opportunity Robin Washington President and Chief Operating and Financial Officer
Slide 7: Robin Washington, President and Chief Operating and Financial Officer
President and Chief Operating and Financial Officer Robin Washington
Slide 8: Thank you
Thank you
Slide 9: Financial Framework for the Agentic Enterprise
Operational Excellence Capital Allocation Investing to scale profitable, long-term growth Continued free cash flow expansion FY30 profitable growth framework of 50 Growth Drivers Strong NNAOV re-accelerating organic revenue FY30 Revenue FY27 forecast 190% FCF return, ≥14% expected share count reduct
Slide 10: The opportunity is expanding
The opportunity is expanding Software spend doubles by 2030, new categories of knowledge workers Design Notes -Most important - highlighting growth of the TAM through FY30 and that AI software is growing faster The Gartner content described herein (the “Gartner Content”) represents research opinion
Slide 11: Platform layers of the Agentic Enterprise
-Alforce Live Interface Rgeniforce Digital Workfor: Customer 360 ‘Apps, Semantics & Workflow Intelligence Data 360 Integration, Federation & Harmonization
Slide 12: AI leaders build their businesses on Salesforce
62% YoY CRM Seat Growth Top AI Sales & Service teams run on Salesforce. 100% Slack Adoption 100% of these leading AI companies rely on Slack to help in their daily work. ~5 Clouds Per Customer And climbing, with average cloud count +1.5 over last 2 years. +435% YoY ARR Growth Average Recurring Reven
Slide 13: Agentic enterprise expansion in action
Manufacturing Customer High correlation of AI adoption in scaled growth customers across industries Agentic enterprise expansion in action AI shows up in +80% of our top 100 growth stories x ARR Financial Services Customer Q2 FY25 Q2 FY27 A R R 2.3x ARR Automotive Customer Q2 FY25 Q2 FY27 A R R 1.3x
Slide 14: Consumption flywheel driving usage and unlocking ARR expansion
Consumption flywheel driving usage and unlocking ARR expansion Monetizing the AI opportunity Q4 FY25 Q2 FY27Q2 FY26 Top 100 AWU Customers Top 100 customers with most all-time AWUs generated as of Q2 FY27. Outside of the top 100, ARR grows meaningfully faster as customers scale their AI usage across
Slide 15: Our vision of the AI opportunity
Our vision of the AI opportunity Multi-year journey underpinned by pace of innovation and expanding monetization pathways Agentic Adopts Agentforce in support and core expansion, with some seat optimization 1.5x-2x ARR upli Pre-Agentic Expands to additional clouds, adopts Industries 1.2x ARR upli
Slide 16: Financial Performance
Financial Performance
Slide 17: R&D Investments and Responsible M&A Framework
To be pulled from DF deck - will need to overlay design $15B+ R&D Investments since FY24 Responsible M&A Framework
Slide 18: Slack is the best interface for the Agentic Enterprise
Slackbot users up over 150% Q/Q Leading AI companies run on Slack Now introducing: Slack Code Slackbot in Channels Slackbot Surfaces Slackbot Live Slack Revenue is accelerating Design Notes - Design needs to feel more cohesive with the rest of the deck. - Goal of the slide is to show how strong Slac
Slide 19: Driving durable revenue growth & margin expansion
Driving durable revenue growth & margin expansion Non-GAAP Operating Margin Revenue 18.7% 34.3% FY22 FY23 FY24 FY25 FY26 FY27E Guidance $26.5B $46.4B Sales | $9B AOVService | $10B AOV Data 360 | $1B AOV FY27 Revenue guidance represents the high-end of guidance range as of August 2026. FY27 Non-GAAP
Slide 20: Free cash flow fuels our future
Design Notes - These 3 slides are trying to quickly hit through our key financial numbers. Let’s keep layouts similar (or mirrored of each other) to make the 3 a cohesive financial story. Free cash flow fuels our future Profitable growth drives cash flow FY27 Free Cash Flow guidance as of August 202
Slide 21: Capital Allocation
Capital Allocation Innovation | M&A | Capital Returns
Slide 22: Responsible M&A Framework
Responsible M&A Framework Accelerates Salesforce product differentiation strategy Best-in-class product with extensive ecosystem Represents an attractive customer opportunity Customer Success & Strategic Fit Strong ability to increase monetization Cultural and organizational alignment Opportunities
Slide 23: M&A Strategy drives innovation and growth
M&A Strategy drives innovation and growth Recent focus on Data, AI accelerators, and AI Labs OPTION 2 Design Notes - Need to adjust the design to make this more crisp / compelling. - Logos need to be adjusted to the same size across the board - Goal - Double down on our M&A framework which is the wh
Slide 24: Salesforce Ventures & AI Labs accelerates our innovation
Salesforce Ventures & AI Labs accelerates our innovation ››Portfolio approach empowers innovation at startup speed, grounded in Trust and Customer Success. Venture positions in emerging AI categories as the landscape shifts Frontier talent and cultural alignment that compounds ACQUIRE Invest interna
Slide 25: $60B+ cumulative shareholder returns to date
$60B+ cumulative shareholder returns to date Design Notes - Similar layout to the previous 3 but higher focus on the numbers down the left vs. the qualitative commentary on the left Our biggest bet in FY27 is Salesforce Capital returns underpin our confidence in the future FY27 Free Cash Flow guidan
Slide 26: The future: FY30 $63B+
The future FY302 $63B+ The 30Bs 3 YEARS The 40Bs 2 YEARS The 50Bs 2 YEARS Sources: 1. Full Year FY27 Revenue guidance as of August 2026, reflecting the high end of the FY27 revenue guide of $46.1 to $46.4B. 2. Full year FY30 revenue target as of May 2026, implying a 11%+ FY26 to FY30 compounded annu
Slide 27: Execution that Compounds
Execution that Compounds Strong demand + accelerating GTM capacity Many paths to monetize AI across portfolio AI makes Salesforce more valuable Defining the Agentic Enterprise Four layers of our platform power the Agentic Enterprise Every app is agent ready We are becoming a data company The Agentic
Slide 28: Thank you
Thank you
Slide 29: Non-GAAP Financial Measures
Non-GAAP Financial Measures This presentation includes information about non-GAAP operating margin and free cash flow (collectively the "non-GAAP financial measures"). These non-GAAP financial measures are measurements of financial performance that are not prepared in accordance with U.S. generally
Slide 30: GAAP to Non-GAAP Financial Reconciliation
GAAP to Non-GAAP Financial Reconciliation (in millions) Non-GAAP income from operations FY22 FY23 FY24 FY25 FY26 Full Year FY27 Guidance2 GAAP income from operations $ 548 $ 1,030 $ 5,011 $ 7,205 $ 8,331 GAAP Operating Margin 20.1 % Plus: Plus: Amortization of purchased intangibles 1,624 1,951 1,869