Slide 1: 2024 Results
2024 RESULTS. 15 April 2025
Slide 2: Steve Brown, CEO and Matthew Boyle, CFO
Steve Brown Matthew Boyle Chief Executive Officer Chief Financial Officer ©2025 accesso Technology Group PLC 2024 RESULTS 2
Slide 3: Agenda
Agenda 1 Company Overview 2 Performance Update 3 Full Year Financial Results 4 Summary and Outlook 5 Questions ©2025 accesso Technology Group PLC 2024 RESULTS 3
Slide 4: Company Overview
accesso. Company Overview
Slide 5: Empowers our clients to create connected guest experiences
We provide industry leading software that Empowers our clients to create connected guest experiences that drive their businesses forward ©2025 accesso Technology Group PLC 2024 RESULTS 5
Slide 6: Revenue enhancing solutions for the growing leisure sector
Revenue enhancing solutions for the growing leisure sector Ticketing Virtual Queuing Restaurant & Retail End-to-end admission ticketing and Dynamic queuing solutions to Streamlined venue operations across a entitlement solutions enabling operators enhance the guest experience and unified retail and
Slide 7: Expansive customer base with significant growth opportunity
Expansive customer base with significant growth opportunity SELECT VENUES SELECT VENUES UK/Europe 27% Total Revenue Americas 64% Total Revenue SELECT VENUES SELECT VENUES Middle East/Africa 2% Total Revenue APAC 7% Total Revenue 1200+ venues across 33 countries including the world’s largest theme pa
Slide 8: Portfolio of leading solutions with $2B addressable market
Portfolio of leading solutions with $2B addressable market Addressable Market Ticketing $2.3B Global Core and Core+ $2.0B Global Core Virtual Queuing Current Geographies $1.2B Core and Core+ Current Geographies $1.1B Core Restaurant & Retail Core: Amusement Parks, Destination Attractions, Ski Resort
Slide 9: Growth Strategy
Growth Strategy Accelerate pace of new wins • Redistribute resources to extend global sales team reach and capacity • Target marketing efforts to expand pipeline and enhance sales process support • Change in commercial leadership to provide refreshed approach to global growth objectives Increase cus
Slide 10: Performance Update
accesso. Performance Update
Slide 11: 2024 performance overview
2024 performance overview Revenue Cash EBITDA Profit before Tax Net Cash $152.3m $22.8m $11.7m $28.7m In line with our revised Strong delivery in a Solid YoY growth Robust balance sheet expectation tough market demonstrates resilience preserves optionality ©2025 accesso Technology Group PLC 2024 RES
Slide 12: Market backdrop and demand environment
Market backdrop and demand environment Trading Dynamic Proven Resilience Softer macroeconomic conditions broadly across Despite headwinds transactional revenue still grew all geographies 2.5% Visitor attendance was generally flat Adept at cost management Less than optimal North America snow conditio
Slide 13: New wins in 2024
New business success demonstrates resilience 7 New ski customers accesso Paradox driving new business 30 and transitions from accesso Siriusware new wins in 2024 8 Live Entertainment venues Growing impact in growth space 2023: 28 for the business 15 Attraction wins Across Theme Parks, Water Parks, Z
Slide 14: New propositions gaining traction
New propositions gaining traction Driving global expansion 11 new wins including Continuing position as with blue-chip operators 7 existing & 4 new customers leading provider in key growth market ©2025 accesso Technology Group PLC 2024 RESULTS 14
Slide 15: Operational excellence ensures solid profit performance
Operational excellence ensures solid profit performance Expanded 15% Focus on more leadership with profitable revenue new COO Cash EBITDA Margin Lee Cowie Optimising Managing Refreshing our go-to-market technology headcount strategy costs ©2025 accesso Technology Group PLC 2024 RESULTS 15
Slide 16: Team quality underpins success
Team quality underpins success Engagement score on annual employee survey averaged 4.1 across all questions; 75th percentile for comparable companies Voluntary staff turnover low at 5% Launched Emerging Leadership programme Investing in our team remains critical to continue resilience, innovation &
Slide 17: Financial Review
accesso. Financial Review
Slide 18: Financial highlights
Financial highlights Revenue Split FY ’24 & FY ’23 Continued revenue growth despite uncertainty Group revenue of $152.3m was 1.9% 4% higher year-on-year. Excluding the Revenue growth lower than expectations impact of seasonal staffing 10% reimbursement and B2C business, 5.3% ahead year-on-year FY 20
Slide 19: Revenue by Type
Revenue by Type Transaction revenue increased to $114.7m up ($ in thousands) FY 2024 FY 2023 Change (%) 2.5% on prior year. Virtual Queuing - transactional 25,705 25,754 (0.2) • Virtual queuing and ticketing & eCommerce Virtual Queuing - staffing cost reimbursement - 3,344 (100.0) both broadly flat
Slide 20: Income Statement
Income Statement Gross profit increase of 4.2% to $119.0m, ($ in thousands) FY 2024 FY 2023 Change (%) delivered at 78.1% gross margin • Impact of removing lower quality-pass Revenue 152,291 149,515 1.9 through revenue on virtual queueing ($3.4m) Cost of sales (33,283) (35,268) (5.6) Reported admini
Slide 21: Cash EBITDA
Cash EBITDA The Group delivered cash EBITDA for the year of ($ in thousands) FY 2024 FY 2023 Change (%) $22.8m Operating profit 13,161 9,939 32.4 Exceptional expenses reduced 95.3% due to the acquisitions taking place in 2023. Add: acquisition related expenses 127 2,690 (95.3) Acquired amortisation
Slide 22: Cash Flow
Cash Flow ($ in thousands) FY 2024 FY 2023 Operating cash flow before movement in working capital 25,742 23,836 Net cash at the end of the period decreased to $28.7m from $31.5m at 31 Dec 2023 Working capital movements (10,943) 3,860 Cash generated from operations 14,799 27,696 Working capital movem
Slide 23: Summary and Outlook
accesso. Summary and Outlook
Slide 24: Outlook
Outlook • Unlikely to be ahead of the • Diversified and resilient, 5.3% growth maintaining our reported in operational strength 2024 • Cash EBITDA margin in line • Laser-focused on or slightly cost-control and driving ahead of operational excellence consensus ©2025 accesso Technology Group PLC 2024
Slide 25: Questions
Questions