Route Mobile, Ltd. · NSE:ROUTE
Route Mobile — Investor Presentation (September 2021)
40 slides from Route Mobile's investor presentation, September 2021
Slide 1: Route Mobile Limited
Route Mobile Limited September 2021 1
Slide 2: Safe Harbor (Page 1 of 2)
Safe Harbor (Page 1 of 2) This presentation has been prepared for general information purposes in respect of Route Mobile Limited (“Company”) together with its subsidiaries, associates and joint ventures, as applicable (together, with the Company, the “Group”) only, without regard to any specific ob
Slide 3: Safe Harbor (Page 2 of 2)
Safe Harbor (Page 2 of 2) This presentation is not a prospectus, a statement in lieu of a prospectus, an offering circular, an advertisement or an offer document under the Companies Act, 2013, as amended, the Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regul
Slide 4: Company Overview
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Slide 5: Route Mobile - Industry Leading Global CPaaS Platform
Route Mobile - Industry Leading Global CPaaS Platform RML offers a scalable and flexible By 2026, value of the global CPaaS market will Omnichannel CPaaS platform to exceed $34.2bn, rising from $8.7bn in 2021 (1) enterprises across industry verticals globally ₹14,062mn FY21 Revenue (2 yrs CAGR 29%)
Slide 6: Systematic roadmap to create sustained growth momentum
Systematic roadmap to create sustained growth momentum Entered lucrative Won 2 Golds in Juniper North American Research Award for market CPaaS Provider of the Year & Best SMS Firewall Successfully listed on Indian Stock Exchanges On boarded marquee Stage 1 clients across Developed industry verticals
Slide 7: Uberising Communication
Uberising Communication Route Mobile CPaaS Platform Traditional Enterprise Existing Infrastructure Banking & Aviation Retail Cloud On premise Financial Services Telecom Telecom Logistic Healthcar Hospitality API SMS 2Way 2FA Acculync s e Pharmaceuticals Telecom Media & Entertainment IP Based OTT API
Slide 8: Strong Industry Tailwinds
Strong Industry Tailwinds Global CPaaS Market size ($bn) CPaaS Market by communication channel (%) 3% $34.2bn 1% 8% CAGR 8% (2021-2026) 14% SMS 24% 2021 2026 RCS 124% OTT 118% 71% $8.7bn Voice 57% 95% 2021 2026 CPaaS Market by Region (%) 1% 2% CAGR Juniper Research anticipates that CPaaS revenue wil
Slide 9: Route Mobile – Key Differentiators
Route Mobile – Key Differentiators Super Network One-Stop Provider • Extensive coverage (MNOs) • Omni-channel platform o 265+ direct MNO • Comprehensive solutions Global Robust Tech connects; access to 900+ presence to enrich brand’s Stack MNOs globally engagement • Full suite of A2P SMS and • Flexi
Slide 10: Comprehensive Enterprise Communication
Comprehensive Enterprise Communication Marketing research & data capture Identity & verification Payments & collections Event-driven marketing Business process management 2 Way Route Campaigns Messaging OTP Route A2P Connector Call Mail2SMS Patching Internal communication IVR Number Lead conversion
Slide 11: Global Diaspora - Footprint & Super Network
Global Diaspora - Footprint & Super Network Americas Revenue for Top 50 countries by termination Europe Direct MNO 49 2% 2% Direct MNO 103 APAC Employees 3 7% Employees 13 Direct MNO 34 17% 41% FY21 Employees 6 25% Middle East India Asia excl.India Africa ME Europe Americas Direct MNO 11 India Emplo
Slide 12: Recognized as “Established Leader” by Industry Analysts
Recognized as “Established Leader” by Industry Analysts Juniper report assigns highest ratings to Route Mobile on the following parameters: • Breadth of CPaaS technologies supported • Capabilities and sophistication of A2P services • Strength and depth of operator partnerships • Size of operations i
Slide 13: Security and Data Protection
Security and Data Protection Engaged a 24*7 Cyber Security & Enhanced our Perimeter Firewalls on Dark Web Monitoring firm all servers with Intrusion Detection Systems Multi-factor authentication (MFA) for all Implemented SIEM - Security administrative interfaces and VPN Incident and Event Management
Slide 14: Strong Recognition by Industry Experts
Strong Recognition by Industry Experts Identified as an Established ROCCO Tier 1 ROCCO Tier 1 Leader in A2P SMS Vendor Inclusion in the A2P SMS Vendor Juniper’s Benchmarking MSCI India Benchmarking CPaaS Enterprise Small-Cap Index MNO Edition Competitior Edition - 2021 2021 Leaderboard 2021 2021-202
Slide 15: Product Portfolio & Use Cases
Product Portfolio & Use Cases 15
Slide 16: Enabling the Future of Banking (Digital Banking)
Enabling the Future of Banking (Digital Banking) Route Mobile Platform Voice Account Credit card Route Mobile Limited 16
Slide 17: Enabling the Ecommerce Lifecycle
Enabling the Ecommerce Lifecycle OTP RBM WBS VBM Email Login to shop Browsing to Shop Order Selection Order confirmation Shipping Confirmation Delivery Confirmation Email A2P Voice Order Again Return Accepted Return Incoming Return Feedback / Customer Care RML Products Route Mobile Limited 17
Slide 18: Enhanced Business Messaging on Preferred Channels
Enhanced Business Messaging on Preferred Channels WhatsApp Business RCS Business Viber Business Solution Messaging Messaging Features Advanced Rich business communication - Two-way True Verified Secured Omni Channel Image, Text, Video, Actionable communication with insights Sender communication comm
Slide 19: RBM - The Future of Business SMS
RBM - The Future of Business SMS Uplift your customer experience with RCS Business Messaging, the native communication channel loaded with the power of Rich Features delivering higher customer engagement and memorable experiences. Features Secure Interactive 2-way Verified sender protects Carousel N
Slide 20: WhatsApp Business Solution (WBS)
WhatsApp Business Solution (WBS) WhatsApp Business Solution - Popular business communication platform with enhanced messaging features empowering brands to connect with customers across the globe in a simple, secure and reliable manner. Features Supports Chatbot Rich Media Capabilities Secured Commu
Slide 21: Identity & Verification for Trusted Communication
Identity & Verification for Trusted Communication MIDaaS Brandi5 Verified SMS Verified Calls MIDaaS is a secure universal log-in Let your brand do the Add sender verification and Programmatically send a Call Include solution. Simply by matching the talking when a SMS or Call branding to business SMS
Slide 22: SendClean – Email Delivery and Marketing
SendClean – Email Delivery and Marketing Email Sender Side Email Recipient Side Advanced Automation with triggered Email content Invalid IP Address Segmentation messages Domain Name Next Gen Spam Complaints Advanced Reputation Campaign Management analytics Phishing Blacklists Complaints Personalizat
Slide 23: Enterprise Voice solution
Enterprise Voice solution • Simplified Interface Click 2 Call IVR Web Based Incoming Interactive • Personalized Campaigns Call Back Voice Response with Solution Customized Flow • Self IVR Designer • Easy Customization • Programmable API OBD Missed Call • Centralized Monitoring Outbound Dynamic & Rep
Slide 24: SaaS solutions for MNOs
SaaS solutions for MNOs Mobile Network Operators RML Solutions for Operators Domestic A2P Traffic Firewall Analytics DLT On-Premise | Cloud Platform RML Hub Operator Off-net traffic Other Operational CPaaS On-net traffic Networks International A2P Traffic SMSC / MMSC Subscriber Route Mobile Limited
Slide 25: Strategic Acquisitions
6 couteronite communicat ‘ion simplified Strategic Acq uisitions pe
Slide 26: Strategic Acquisitions
Strategic Acquisitions Sept 2016 Apr 2017 Oct 2017 July 2020 July 2021 Way Forward Acquired Cellent Acquired Acquired Acquired Telecom Acquired business Clearly chalked out Technologies and Call2Connect (India) 365squared (Malta) Operator related email technologies inorganic strategy Start Corp (Ind
Slide 27: Growth Drivers and Future Growth Strategy
Growth Drivers Strong industry tailwinds Omni-channel Flexible engagement model platform capabilities ● Accelerated adoption of digital ● Extensive experience and capability of technology communication solutions by ● Foresight and and support teams to offer on-premise / over the enterprises prepared
Slide 28: Financial Highlights
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Slide 29: Diverse customer base
Diverse customer base Revenue contribution from select industries in FY21 Revenue for Top 50 countries by termination (1) Social/ Internet; Edtech and Digital native Technology companies 31% 41% 25% Top tier 1 CPaaS partners across the Tier 1 CPaaS partners globe 16% 17% 7% Digital communication sol
Slide 30: Growing number of Multi-million dollar accounts with Improving Client Diversification
Growing number of Multi-million dollar accounts with Improving Client Diversification Clients by Account Size 40 31 30 21 20 16 10 7 2 2 2 3 3 4 1 1 - > $15mn > $10mn > $5mn > $1mn FY2019 FY2020 FY2021 Client Concentration 100% 81% 82% 86% 80% 54% 54% 59% 60% 43% 44% 45% 40% 23% 19% 15% 20% 0% FY201
Slide 31: Strong Recurring Revenue
Strong Recurring Revenue Recurring Revenue(1) as % of Operating Revenue 91% 85% Net revenue(2) retention of 140% Zero Churn in top 50 customers in FY2021 FY2020 FY2021 Deep Customer engagement driving high recurring revenues (1) Recurring customers defined as customers that have been billed in each
Slide 32: Sustained Growth Momentum
Sustained Growth Momentum Revenue from operations and Total Billable Transaction 32 30 25 Robust growth momentum 47% Y-o-Y growth in FY2021 29% CAGR over past 2 years 8,447 9,563 14,062 FY2019 FY2020 FY2021 Revenue from operations (₹ mn) Total Billable Transactions (# bn) Revenue per transaction (in
Slide 33: Deep focus on Profitability
Deep focus on Profitability EBITDA (In ₹ mn) and EBITDA Margin (%) Y-o-Y growth 76% 12.5% Non-linear business model creates high operating 10.5% 12.5% leverage EBITDA (₹ mn) EBITDA % EBITDA as % of Gross Profit increased from 52% in FY2020 to 63% in FY2021 1,000 1,756 FY2020 FY2021 Adjusted PAT(1) (
Slide 34: Robust Return Ratios with High Cash Generation
Robust Return Ratios with High Cash Generation Return on Capital Employed and Return on Equity(1,3) 34.9% 34.4% High profitability and efficient capital deployment resulting in robust return ratios 30.8% 30.2% FY2020 FY2021 ROCE (%) ROE (%) Working Capital Trend and Cash Generation Capability(2) 131
Slide 35: Appendix
routemobile communication simplified ‘Appendix . pe
Slide 36: ESG initiatives
ESG initiatives Environmental Footprint • Reducing carbon footprint • Zero e-waste to landfill; Conscious use of paper • Innovation at data center energy efficiency through initiatives like data center/server room consolidation Social Responsibility (CSR) • Social investment in FY2021 c. INR 5mn or
Slide 37: Board of Directors
Board of Directors Sandipkumar Gupta Rajdipkumar Gupta Chairman & Non-Executive Managing Director & Group Director CEO Chandrakant Gupta Arun Gupta Sudha Navandar Nimesh Salot Bhaskar Pramanik Non-Executive Independent Director Independent Director Independent Director Additional and Director Indepe
Slide 38: Corporate Structure
Corporate Structure 74% 70% Route Ledger Send Clean Routesms Start Call 2 Route Routesms Technologies Pvt. Private Limited Route 26% Route Route Mobile Solutions Corp Connect Mobile Solutions Ltd. (f.k.a. Sphere (f.k.a. Cellent Mobile Connect Arabia Nigeria India Pvt. India Pvt. (UK) Ltd. FZE Edge C
Slide 39: Glossary
Glossary 2FA Two-Factor Authentication MNO Mobile Network Operator A2P Application to Person OBD Out-Bound Dialling API Application Programming Interface rapid Route Mobile API developer AI / ML Artificial Intelligence / Machine Learning RBM RCS Business Messaging CPaaS Communication Platform as a S
Slide 40: Thank You
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