Slide 1: FY 2026 Full Year Results
FY 2026 Full Year Results Year ended 31 March 2026 sysgroup.com
Slide 2: FY26 Highlights
FY26 Highlights Group revenue up 8% to £22.1m (FY25: £20.5m), driven by a strong second half — H2 revenue +17% (organic +7%) Driving growth through gaining greater share of customer’s wallet; ACV increased 77% over two years Secured a three-year managed services contract with The Scout Association A
Slide 3: Income Statement
Income Statement • Revenue up 8% to £22.1m, with managed IT services now 83% of Group Year to H2 to H1 to Year to revenue 31 Mar 26 31 Mar 26 30 Sep 26 31 Mar 25 £’000 £’000 £’000 £’000 • Gross margin of 47% (FY25: 49%) reflects strong cyber security growth, Revenue 22,072 12,143 9,929 20,501 which
Slide 4: Statement of Financial Position
Statement of Financial Position 31 Mar 26 31 Mar 25 £’000 £’000 Goodwill 18,898 18,342 • Increase in intangibles driven by Saxis acquisition (£1.3m Customer Relationships, Intangible assets 4,071 4,047 Plant, property and equipment 1,073 1,441 £0.2m Brand, £0.6m Goodwill – total £2.0m), net of amort
Slide 5: Cashflow & Net Debt
Cashflow & Net Debt Audited Year Audited Year to to Cash conversion 31 Mar 26 31 Mar 25 £’000 £’000 • Adjusted EBITDA £1.2m and net cash from operations £1.3m drove cash conversion of Net cashflow from operating activities 548 (620) Payments to acquire tangible & intangible assets (217) (749) 105% (
Slide 6: Improved Quality of Revenue
Improved Quality of Revenue Managed IT Services mix Fewer accounts, rising NPS 86.0% 87.3% 32 82.0% 83.1% 13 15 12 8 378 280 251 Jun 24 Jan 25 Jun 25 Nov 25 May 26 FY24 FY25 FY26 FY26 ex-Saxis Managed accounts (not to axis scale) NPS Cybersecurity growth Average contract value growth (FY24 = 100) £7
Slide 7: Broader Services, Leaner Cost Base
Broader Services, Leaner Cost Base People & Productivity Operating Costs Headcount · revenue per head (£’000) £m by cost type £27.8m £235k £22.7m £22.1m £20.5m £205k £205k £9.1m £9.1m £8.4m £0.4m £8.5m £1.0m £1.3m £2.6m £2.6m £2.1m 107 £1.7m 96 83 £5.8m £6.1m £6.0m £5.5m FY24 FY25 FY26 Q4 ann. FY24
Slide 8: Delivering on What We Said
Delivering on What We Said Focus area What we said (FY25) Delivered in FY26 Flagged an inflection point — two consecutive quarters of Managed services increased £0.7m (FY25: £0.9m decline). managed services growth and reduced churn — and expected Managed IT now 83.1% of the mix (87.3% ex-Saxis) — a
Slide 9: Mature Service Businesses Are Ideal Ground for AI
Mature Service Businesses Are Ideal Ground for AI A managed service provider concentrates the conditions under which AI compounds: repeatable work, rich operational data, a labour-led cost base and measurable outcomes. Repeatable by design Data-rich operations Labour-led economics Provable outcomes
Slide 10: AI-Led Operating Model
AI-Led Operating Model PRE-AI · Manual & people-led Manual, people-driven Capacity scaled with Knowledge siloed in Reactive, ticket-by-ticket processes headcount individuals service BEFORE · Build-led & fragmented Automated existing Built AI in-house Discrete, standalone tools Siloed, single-system
Slide 11: AI Embedded in Every Functions – Beyond Copilot
AI Embedded in Every Functions – Beyond Copilot Every functions run on AI every day — on integrated source data, in-house AI applications and Board-level governance. An operating engine, not a copilot experiment. Finance & FP&A Sales & Marketing Service & Customer Success Most of FP&A — forecasts, b
Slide 12: Fewer Tickets, Faster Resolution, Lower-Cost Delivery
Fewer Tickets, Faster Resolution, Lower-Cost Delivery Over the 24 months to May 2026, routine demand has been engineered out before it reaches an engineer, and what remains is resolved faster by a leaner, lower-cost team. Tickets reduced 17% Resolution time −50% Monthly ticket volume down 17% year o
Slide 13: AI Service Excellence: Customer Outcomes
AI Service Excellence: Customer Outcomes NPS 99% −31% -50% 32 Net Promoter Score Customer Satisfaction P1 Critical Incidents Resolution Time Up from 8 (Jun 2024) to 32 (May 98% average over 12 months vs a Down a third, as proactive monitoring Median P3/P4 resolution halved, May 2026)— a 4× improveme
Slide 14: Our AI Strategy: A Compounding Data Advantage
Our AI Strategy: A Compounding Data Advantage We are rebuilding SysGroup as an AI-native platform. Every ticket, alert and conversation becomes data we own, and that data compounds with every client we serve and every business we buy. It is what a competitor starting today cannot replicate. Three pr
Slide 15: The Digital Fingerprint: From Signal to Outcome
The Digital Fingerprint: From Signal to Outcome OUR SENSOR NETWORK Six specialist tools watch a client's full technology stack. Correlated together, they build a live digital LAYER 01 Digital Fingerprint fingerprint of the client. The client gets stronger SIGNAL TO INTELLIGENCE protection, and we ca
Slide 16: Redefining the MSP Market
Redefining the MSP Market MSP 1.0: Hardware-centric MSP 2.0: Solution-led MSP 3.0: AI-driven Fragmented and hardware-centric: Integrated and solution-led: unified AI-driven and insight-led: predictive, break/fix support delivered in silos across offerings across cloud, connectivity and proactive sup
Slide 17: Summary and Outlook
Summary and Outlook • Return to profitable growth — revenue up 8% to £22.1m with H2 up 17% year on year (7% organic); adjusted EBITDA up 26% to £1.2m, ahead of market expectations • Higher-quality, more defensible revenue base — managed services revenue stabilised after two years of decline; Managed
Slide 18: Why SysGroup? Five Reasons to Own the Stock
Why SysGroup? Five Reasons to Own the Stock 1 A proven turnaround Revenue +8%, Adjusted EBITDA +26% and 105% cash conversion in FY26 — with H2 revenue up 17% and momentum carried into FY27 2 An AI-native operating model that decouples growth from headcount £1.2m of annualised savings delivered; EBIT
Slide 19: Thank you!
SysGroup Thank you! sysgroup.com