Sysgroup Plc · LSE:SYS
Sysgroup — Shares/AJ Bell Investor evening (September 2024)
17 slides from Sysgroup's conference presentation, Sep 17, 2024
Slide 1: SysGroup
SysGroup Shares/AJ Bell Investor evening 17 September 2024 sysgroup.com
Slide 2: SysGroup today
SysGroup today IT MSP for Small Medium Businesses Four office locations across (“SMBs”) providing full range of UK – Manchester, London, solutions across the entire data estate Edinburgh and Newport including AI/ML and Public Cloud AIM: SYS 99 employees Nomad & Broker: Zeus Capital Financial results
Slide 3: Total transformation of strategy, execution and leadership talent
Total transformation of strategy, execution and leadership talent Heejae Chae acquired 14% Recruited an AI team of software Recruited team of cloud share interest in April 23 and engineers with extensive experience specialists in AWS and Azure. was appointed Executive in ML and data architecture Ach
Slide 4: Our Customers
Our Customers • Circa 500 customer base • 90% of the customers SMB (<£1bn revenue) • FY24: Recurring managed service revenue > 70%* • Largest customer accounts for 6% of revenue* • Long standing customer relationships • Most buy only few of the offerings • Significant opportunity to cross sell * Fin
Slide 5: AI & Cloud expertise
Our mission: Our strategy: To become partner of choice for Small Medium Businesses to support the entire data infrastructure to achieve AI/ML (SMBs) in their AI and digital transformation journey readiness through our portfolio of technical capabilities Our service definitions: Support & Monitoring
Slide 6: Our AI & Cloud capabilities
Our AI & Cloud capabilities Assess Infrastructure Migration Analytics • Develop and lead on • Obtain, scrub and • Understand current • Identify infrastructure a tailored migration validate data state and challenges requirements strategy • Train and deploy AI • Analyse existing • Manage implementatio
Slide 7: Case study: Catapult
Case study: Catapult Cell and Gene Therapy Catapult is an organisation based in the United Kingdom. It's a non-profit centre of excellence in cell and gene therapy, aiming to advance the growth of the industry and accelerate the development of new treatments 7
Slide 8: Catapult: Solution
Catapult: Solution FY23 spend (Products & Prof. Services) - £187,000 1st meeting 7th November – Pitched the data journey vision 1st AI meeting week after 9th November. 1st AI phase 1 order – 7th December Azure Health Check Phase 1 Server Component Upgrade Device Patching Azure Health Check Phase 2 N
Slide 9: Case study: CMO
Case study: CMO CMO is the UK’s largest online-only retailer of building materials offering market-leading ranges listing over 130,000 products through its portfolio of specialist SUPERSTORE websites 9
Slide 10: CMO: Solution
CMO: Solution Pre-existing Customer on SysCloud Migrated to AWS, using external partner - failing to complete the project CTO Engagement 3 Weeks to resolve issues and complete migration SysGroup now manages entire environment reducing resourcing costs for CMO CMO and SysGroup now engaged. Rearchitec
Slide 11: Case study: Hatfields
Case study: Hatfields Hatfields are the largest UK Range Rover / Land Rover dealership network in the UK. They offer a wide range of new and used vehicles priding itself on its excellent customer service. 11
Slide 12: Hatfields: Solution
Hatfields: Solution AWS Greenfield customer CEO Engagement Ranking model built to score customer propensity to Buy/Renew Vehicle Data pipelines built alongside proprietary CRM SaaS platform company Insights generated shown via AWS Quicksight – using Amazon Q All secured and integrated with the custo
Slide 13: SysWorld – Internal Business Transformation
SysWorld – Internal Business Transformation Internal AI & Automation Professional Services MSP Acquisition Transformation Accelerator Enablement Engine 13
Slide 14: Internal AI & Automation Transformation
Internal AI & Automation Transformation Focus: Service Desk Focus: CRM • Resource Intensive • Low quality data – not aligned to strategic objectives • Complex Customer Onboarding • Service and contract renewal impacts • High value (ROI) use cases identified • Enforcing process will ensure ongoing qu
Slide 15: Service Desk Focus
Service Desk Focus Resource Profile Now Resource Profile Future LEVEL 1 LEVEL 1 Resource Resource Highest potential for automation LEVEL 2 LEVEL 2 Resource Resource Highest value LEVEL 3 Creation through LEVEL 3 Resource automation Resource 15
Slide 16: MSP Acquisitions Enablement Engine
MSP Acquisitions Enablement Engine Strategy to increase SysWorld has to Build a base platform value through support these to acquire and acquisition ambitions integrate quickly without the integration headache. 16
Slide 17: Summary
Summary SysGroup - to become partner of choice for Small Medium Businesses (SMBs) in their AI and digital transformation Our goal is to guide SMBs New management and Delivery re-organised under Recruited an AI team with through the complex AI value board appointments driving pillars of technical cap
SysGroup — Shares/AJ Bell Investor evening (September 2024) on 6ix