Route Mobile, Ltd. · NSE:ROUTE

Route Mobile — Q3 FY21-22 Earnings Presentation

29 slides from Route Mobile's earnings presentation, Jan 27, 2022

  1. Slide 1: Errata letter to stock exchanges

    Registered & Corporate Office: Route Mobile Limited, ;:;~ ~d(W~~~)~'J:~lg~r ~~g'odoStt.T~dia +912240337676/77-99 Fax: +9122 4033 7650 info@routemobile.com www.routemobile.com CIN No: L72900MH2004PLC146323 Ref No: RML/2021-22/176 Date: January 27,2022 To, BSE Limited National Stock Exchange of India

  2. Slide 2: Q3 FY21-22 Investor Presentation

    Q3 FY21-22 Investor Presentation January 27, 2022

  3. Slide 3: Safe Harbor

    Safe Harbor Certain statements mentioned in this presentation concerning our future growth prospects are forward looking statements (the “Forward Statements”) and are based on reasonable expectations of the management, which involves a number of risks, and uncertainties that could cause actual resul

  4. Slide 4: Route Mobile - Industry Leading Global CPaaS Platform

    Route Mobile - Industry Leading Global CPaaS Platform RML offers a scalable and flexible Strong industry tailwinds: Global Omnichannel CPaaS platform to CPaaS market will grow to $34.2bn in enterprises across industry verticals, 2026, from $8.7bn in 2021 (1) globally 270+ direct MNO connects, ₹17,38

  5. Slide 5: Systematic roadmap to create sustained growth momentum

    Systematic roadmap to create sustained growth momentum Entered lucrative Won 2 Golds in Juniper North American Research Award for market CPaaS Provider of the Year & Best SMS Firewall Successfully listed on Indian Stock Exchanges Successfully accomplished Global API Challenge – Hackathon Developed N

  6. Slide 6: Global Diaspora - Footprint & Super Network

    Global Diaspora - Footprint & Super Network Revenue for Top 50 countries by termination Europe Americas Direct MNO 103 5% 4% Direct MNO 53 APAC 9% Employees 12 9M Employees 217 Direct MNO 34 14% FY2022 51% Employees 7 17% India Asia excl.India Africa Middle East Middle East Americas Europe Direct MN

  7. Slide 7: Systematic Roadmap to Create Sustained Growth Momentum

    Systematic Roadmap to Create Sustained Growth Momentum Marketing research & data capture Identity & verification Payments & collections Event-driven marketing Business process management 2 Way Route Campaigns Messaging OTP Route A2P Connector Call Mail2SMS Internal communication Patching IVR Number

  8. Slide 8: Key Developments

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  9. Slide 9: Key Developments in Q3 FY21-22

    Key Developments in Q3 FY21-22 QIP Payment as a Service ESG Rating ● Raised ₹ 8,675 mn through Qualified Institutional Placement (‘QIP’) in Nov’21 ● Several global marquee investors onboarded Assigned an overall ● Deployment towards organic & inorganic rating of ESG-RISK A, initiatives ● 360o seamle

  10. Slide 10: Bank of Maharashtra Digitized Customer Engagement through WhatsApp

    Bank of Maharashtra Digitized Customer Engagement through WhatsApp Route Mobile’s WhatsApp Capabilities enable seamless banking experience and provides basic banking facilities, information about bank products and services with a simplified integration. Solution: ● Easy access and faster resolution

  11. Slide 11: Brand Factory Improved Customer Engagement by using Voice & Messaging APIs

    Brand Factory Improved Customer Engagement by using Voice & Messaging APIs Solution: ● Optimized and automated coupon distribution to verified customers ● Improved customer engagement by using Route Mobile’s Voice & Messaging APIs Outcome: Significant Improved Substantial Higher ROI reduction in eff

  12. Slide 12: PaisaBazaar Generates Quality Leads with RCS Business Messaging (RBM)

    PaisaBazaar Generates Quality Leads with RCS Business Messaging (RBM) Solution: ● Customer conversations through RBM ● Multiple RBM rich cards enabled in a single message ● Call-to-action buttons like URL redirection, application documents, and promotional content generated leads for personal loans

  13. Slide 13: Masivian - Client Testimonials

    Masivian - Client Testimonials Having the Professionalism and Masiv is a provider that meets our Masiv's good relationship and support of Masiv from the needs for direct communication prompt attention reflects the commercial team to the customer with our stakeholders in a timely commitment it has to

  14. Slide 14: Selected by a leading operator in Southeast Asia to deploy CPaaS-enabled SMS Hub Solution

    Selected by a leading operator in Southeast Asia to deploy CPaaS-enabled SMS Hub Solution Reduces Provide MIS Complexity Reports Supports Post/Prepaid Different Model Protocols Provides DND Wider Reach Complaint Southeast Asian Operator 13

  15. Slide 15: Financial Highlights

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  16. Slide 16: Q3 FY21-22 – Snapshot

    Q3 FY21-22 – Snapshot Revenue from Operations (in ₹ mn) Gross Profit (In ₹ mn) and Gross Profit Margin (%) 21.1% 46% Y-o-Y growth 71% Y-o-Y growth 29% Q-o-Q growth 29% Q-o-Q growth 21.2% 18.0% Gross Profit (₹ mn) Revenue from Gross Profit % operations (₹ mn) 694 923 1,185 3,848 4,357 5,628 Q3 20-21

  17. Slide 17: Financial Highlights for Q3 FY21-22

    Financial Highlights for Q3 FY21-22 • Closed Q3 FY21-22 with revenue from operations of ₹5,628mn compared to ₹4,357mn in Q2 FY21-22and ₹3,848mn in Q3 FY20-21 • Y-o-Y growth of 46.2% and sequential growth of 29.2% in revenue • Recorded Gross Profit of ₹1,185mn in Q3 FY21-22 compared to ₹923mn in Q2 F

  18. Slide 18: Inorganic initiatives in Q3 FY21-22

    Inorganic initiatives in Q3 FY21-22  Completed the acquisition of 100% equity in Masivian S.A.S (“Masiv”), w.e.f. November 11, 2021  Masiv’s differentiated cloud communication platform offerings for enterprises create a springboard for growth in Latin America  Total purchase consideration, includ

  19. Slide 19: 9 months ended FY21-22 – Snapshot

    9 months ended FY21-22 – Snapshot Revenue from Operations (In ₹ mn) Gross Profit (In ₹ mn) and Gross Profit Margin (%) Y-o-Y growth Y-o-Y growth 32% 20.9% 46% 18.9% Gross Profit (₹ mn) Revenue from Gross Profit % operations (₹ mn) 10,437 13,760 1,976 2,877 9M 20-21 9M 21-22 9M 20-21 9M 21-22 EBITDA(

  20. Slide 20: Financial Highlights for 9M FY21-22

    Financial Highlights for 9M FY21-22 • Closed 9M FY21-22 with revenue from operations of ₹13,760mn compared to ₹10,437mn in 9M FY20-21 • Y-o-Y growth of 31.8% in revenue • Recorded Gross Profit of ₹2,877mn in 9M FY21-22 compared to ₹1,976mn in 9M FY20-21 • Y-o-Y growth of 45.6% in Gross Profit • Gros

  21. Slide 21: Diverse customer base

    Diverse customer base Revenue contribution from select industries in 9M FY21-22 Revenue for Top 50 countries by termination (1) Social/ Internet; Edtech and Digital native Technology companies 21% 51% Increasing use of communication Ecommerce APIs to drive customer engagement 16% 17% 13% 9% 5% 4% Ti

  22. Slide 22: Growing number of Multi-million dollar accounts with Improving Client Diversification

    Growing number of Multi-million dollar accounts with Improving Client Diversification Clients by Account Size 40 37 31 30 21 20 16 10 5 7 10 2 2 4 2 3 3 4 1 1 - > $15mn > $10mn > $5mn > $1mn FY18-19 FY19-20 FY20-21 9M FY21-22 (1) Client Concentration 100% 81% 82% 86% 83% 54% 54% 59% 54% 43% 44% 45%

  23. Slide 23: Strong Recurring Revenue

    Strong Recurring Revenue Recurring Revenue(1) as % of Operating Revenue 91% 90% 85% 125% Net revenue retention(2) Deep Customer engagement driving high recurring revenues FY19-20 FY20-21 LTM Dec 21 (1) Recurring customers defined as customers that have been billed in each of the months over the resp

  24. Slide 24: Unit Economics – Revenue

    Unit Economics – Revenue Revenue from operations and Total Billable Transaction(1) 32 34 30 25 Robust growth momentum 32% Y-o-Y growth in 9M FY21-22 31% CAGR over past 5 years 8,447 9,563 14,062 13,760 (FY15-16 to FY20-21) FY18-19 FY19-20 FY20-21 9M FY21-22 Revenue from operations (₹ mn) Total Billa

  25. Slide 25: Improving Unit Economics – EBITDA

    Improving Unit Economics – EBITDA EBITDA (In ₹ mn) and EBITDA Margin (%) 12.5% 13.7% 12.5% 10.5% EBITDA (₹ mn) EBITDA % 1,000 1,756 1,880 Non-linear business model creates FY19-20 FY20-21 9M FY21-22 high operating leverage EBITDA (In ₹) per transaction EBITDA as % of Gross Profit increased from 52%

  26. Slide 26: New Product Revenue Momentum across Geographies

    New Product Revenue Momentum across Geographies Quarterly New Product Sales (₹ mn) Turkey India Colombia & 277 Peru Kuwait Saudi Arabia Bangladesh 166 108 130 113 UAE Sri Lanka Philippines Nigeria Indonesia Q3 FY20-21 Q4 FY20-21 Q1 FY21-22 Q2 FY21-22 Q3 FY21-22 Q3 FY21-22 growth  156% Y-o-Y  67% Q

  27. Slide 27: Human Resource Capital

    Human Resource Capital Location wise Function wise Attrition break-up(1) break-up(1) analysis (2) Tech & Tech Support 19 Sales & Marketing 46 57 259 India Firewall & other operator 26 283 11% 20% 663 solutions International General & Admin 404 FY2021 9M FY2022 Strategy, Accounts & 232 Finance Annual

  28. Slide 28: Glossary

    Glossary 2FA Two-Factor Authentication MNO Mobile Network Operator A2P Application to Person OBD Out-Bound Dialling API Application Programming Interface rapid Route Mobile API developer AI / ML Artificial Intelligence / Machine Learning RBM RCS Business Messaging CPaaS Communication Platform as a S

  29. Slide 29: Thank You

    Thank You www.routemobile.com

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