Route Mobile, Ltd. · NSE:ROUTE
Route Mobile — Investor Presentation (February 2024)
42 slides from Route Mobile's investor presentation, February 2024
Slide 1: A Global Player in Communications Platform as a Service (CPaaS)
A Global Player in Communications Platform as a Service (CPaaS) Route Mobile Limited | Private and confidential www.routemobile.com 1
Slide 2: About Us
About Us 2 Route Mobile Limited | Private and confidential
Slide 3: About Route Mobile
About 8.9+ Billion 107 Transactions processed/month (FY22-23) 3000+ We are a leading CPaaS provider Billion Active monthly Billable billable clients that caters to enterprises, over-the-top (OTT) players, and Transactions (FY22-23) 800+ No. of employees mobile network operators (MNO). Established in
Slide 4: Our Vision
People Inspiring our colleagues with equal opportunities to outperform without barriers in an environment that instills ideation, and celebrating their success. Partners Empowering our clients with future-ready solutions and forging strong relationships with a THINK CUSTOMER approach that allows us
Slide 5: Significant milestones we've accomplished
A reflection on the significant milestones we've accomplished 2021 Expanded product portfolio and geographic presence through acquisitions Successfully accomplished Global Launched TruSense, a digital 2023 - Launched OCEAN, an API Challenge – Hackathon identity and security suite Omnichannel personali
Slide 6: Our super network spans across the globe
Our super network spans across the globe Europe India 110 6 43 487 Americas APAC Africa 53 36 64 234 9 3 Middle East 15 Route Mobile Limited | Private and confidential 30 16 Firewalls 19 virtualized Data 18 Hubs 800+ 280+ Super Network deployed Centers Employees Widespread global 1 contract won distr
Slide 7: Our Intuitive Technical Infrastructure
Our Intuitive Technical Infrastructure GDPR CITC License, 99.99% & CSA ISO 27001:2013 and ISO 9001:2015 certified Network Uptime Complaint Endpoint Protection and 24*7 VPN access SIEM tools Cyber Security and Dark Web Monitoring across all API’s and web interface Route Mobile Limited | Private and co
Slide 8: Collaborations with global partners
Collaborations with global partners Leadsquared Zoho Hubspot Zendesk Freshworks Jungleworks Route Mobile Limited | Private and confidential Oracle Partner Rakuten Viber Telegram Instagram Facebook WhatsApp Google Network Viber Business Telegram for Messenger API for Facebook Messenger WhatsApp Busine
Slide 9: Our Group Companies
Our Group Companies 9 Route Mobile Limited | Private and confidential
Slide 10: Clientele we serve
And counting… Clientele we serve 10 Route Mobile Limited | Private and confidential
Slide 11: Awarded accolades & rewards
Awarded accolades & rewards Named as the 'Enterprise Martech Vendor of the Year 2023' Ranked amongst Top 6 Tier 1 Vendors in A2P SMS Mr Messaging as per ROCCO Rajdipkumar Consulting report seven Gupta was times (2016 -23) Conferred - "CEO of the Year" & "Cloud Innovator of the Year 2023" Won 'Gold'
Slide 12: Leadership Team
Leadership Team Rajdipkumar Gupta Sandipkumar Gupta Gautam Badalia Suresh Jankar MD & Group CEO Chairman & Group CSO & Chief Investor CFO Non-Executive Director Relations Officer Route Mobile Limited | Private and confidential Milind Pathak Tushar Agnihotri Sharad K Thukral Rainer Viertel EVP - Market
Slide 13: Leadership Team
Leadership Team Tonio Ellul Robin Sullivan Ramesh Choudhary CEO -365Squared Ltd. CEO - Mr. Messaging CEO - SendClean Inc. Sammy Mamdani Carl Powell David Vigar EVP EVP Group Head - EVP - Global Digital Identity Business Global Operations Partnerships & Alliances Route Mobile Limited | Private and co
Slide 14: What makes us unique?
What makes us unique? Best in class Global & Local Communications Platform customization expertize (developed in-house) Global Connectivity through Super 24*7*365 dedicated customer support 280+ Direct Network of Connections SMS termination in almost any part of the world with the best routing Solut
Slide 15: Products & Services
Services Products & 15 Route Mobile Limited | Private and confidential
Slide 16: Enriching the communication value chain
Enriching the communication value chain Route Mobile Limited | Private and confidential Communication Platform as a Service 16
Slide 17: Our solutions establish trust across the customer lifecycle
Our solutions establish trust across the customer lifecycle Cross & Upsell Cu sto n mer L hur oya ceC lty d u Re Roubot Qu er OCEAN OTT Channels y n sio Con etter ver B Requ Email Operator Solutions Route Mobile Limited | Private and confidential est Lead Generation OmniCent VoicEX Co m t plain SMS T
Slide 18: Explore our product offerings
Explore our product offerings Messaging Operator VoicEX Digital Identity Reach global audiences through our messaging platform Reduce the complexity of SMS coverage expansion, route Step-up customer experience through customizable & innovative voice Solutions solutions Safeguard the end-user securit
Slide 19: Key Products
Key Products 19 Route Mobile Limited | Private and confidential
Slide 20: SMS
Ensure rapid delivery & reliability SMS with multiple backup routes 280+ direct operator We offer A2P, Two Way, FTEU Short Code, Route OTP. and connectivity Route Connector messaging services Customized SMS plans tailored to your business goals, budget, and audience Premium and direct routes that gu
Slide 21: EMAIL
EMAIL Reach your customer’s inbox with intelligent email delivery platform SendClean • In adherence to CAN-SPAM guidelines • Leverage our ready-to-go libraries, SMTP interactive documentation to deliver best email experiences • Overall email delivery rate on SendClean is 97.36% • Run live spam test
Slide 22: WhatsApp
Increased customer WhatsApp engagement, leading to higher customer delight Over 2.7 bn monthly active Send personalized messages using pre-approved Marketing, users Utility and Authentication templates Early adopters of Payments API Support for multiple content formats like video, audio, PDF, and im
Slide 23: RCS Business Messaging
Business Amplify user engagement RCS Messaging through rich media capabilities Powered by rich media, integrated chatbot and advanced analytics Send images, videos, files, links and suggested replies Advanced campaign settings: Pause an active campaign & resume a paused campaign Displays a trend anal
Slide 24: VoicEX
Distinctive customer experience through VoicEX voice across all customer touchpoints Suite of cloud telephony solutions - Voice Campaigns, Virtual Number, Click to Call, Safe Connect, SIP Trunking, Missed Call, and CCaaS Connects calls using SPAM-Free CLI (Caller Line Identification) Requires no phys
Slide 25: Roubot
Drive AI-based smart conversations with Roubot No-Code, Self-Serve Chatbot platform Functions on powerful NLP engines and advanced automation Build your own No-Code chatbot with the fastest bot building tool Deploy across digital channels, including web, apps, and OTT channels Engage with customers
Slide 26: OCEAN
A Personalized Omnichannel Suite for OCEAN Better Customer Experience Unifies customer communications across mobile, web & social channels - Centered around the ICE Framework Insights Understand your audience better with channel analytics and cohorts Conversational UX Enable AI-driven smart conversat
Slide 27: TruSense
Digital Identity solutions that TruSense prevents fraud by ensuring secure transactions MobilelQ is the core engine of TruSense that has a powerful information orchestrator and logic builder TruScore Prevents digital fraud, detects phone number risks, blocks malicious requests. Mobile Number Verify
Slide 28: Case Studies
Case Studies 28 Route Mobile Limited | Private and confidential
Slide 29: 25 lakh+ Delhi Metro passengers can now book rides using WhatsApp
25 lakh+ Delhi Metro passengers can now book rides using WhatsApp Complete payments Book Delhi Metro tickets fast without leaving the WhatsApp and easy across 10 Chat. 3mn conversations already color-coded lines registered Challenge Solution Route Mobile Limited | Private and confidential ● Managing
Slide 30: SMS Campaigns easily scheduled on the go for Bahrain Finance
SMS Campaigns easily scheduled on the go for Bahrain Finance BFC can now schedule Personalized messages Aided conversions & SMS campaigns triggered across multiple enhanced CX on-the-go contacts Challenge Solution Route Mobile Limited | Private and confidential ● Customer onboarding and sending real-
Slide 31: Medya enables personalized communication to patients through Viber
Medya enables 1-on-1 personalized communication services to patients through Viber Enhanced 1:1 85% delivery rates Heightened awareness personalized through Viber using marketing campaigns communication Challenge Solution Route Mobile Limited | Private and confidential ● The lag time between capturin
Slide 32: Paisabazaar witnesses 20% increase in engagement with RCS Campaigns
Paisabazaar witnesses 2O% increase in engagement with RCS Campaigns The campaign achieved a 30% lower CPL with CTR of ~20% 96% RCS delivery Challenge Solution Route Mobile Limited | Private and confidential ● To drive higher customer engagements ● Maximized engagement for over 1000k user base through
Slide 33: BOM delivers automated and real-time WhatsApp banking
BOM delivers automated and real-time WhatsApp banking Real-time 10% surge in Enhanced banking customer reputation & notifications engagement CX Challenge Solution Route Mobile Limited | Private and confidential ● Lack of customer engagement ● Developed WhatsApp workflow for ● Lack of personalized commu
Slide 34: WhatsApp Chatbot enables Coca-Cola UAE customers to order
WhatsApp Chatbot enables Coco-Cola UAE customers to order their favorite cold drink from the comfort of their homes Traffic diverted to WhatsApp Increased efficiencies with for order placement quicker ROI Challenge Solution Route Mobile Limited | Private and confidential ● Missing channel for order pla
Slide 35: Gujarat Board SSC & HSC results disseminated on WhatsApp
Gujarat Board SSC & HSC results seamlessly disseminated on WhatsApp 3.5M hits on WhatsApp in 3 Recognized as a benchmark hours by Meta Challenge Solution Route Mobile Limited | Private and confidential ● Dissemination of SSC/HSC Board results ● Leveraged WhatsApp Business to release board convenientl
Slide 36: Godrej improves customer service with swift WhatsApp response
Godrej improves customer service with swift WhatsApp response Enhanced Plummeted Surge in personalized unresolved cross-product customer queries/complaints sales engagement Route Mobile Limited | Private and confidential Challenge Solution ● Extended customer support wait time ● Integrated WhatsApp B
Slide 37: What do our customers say?
What do our customers say? 37 Route Mobile Limited | Private and confidential
Slide 38: Testimonials
Testimonials Route Mobile is a good partner Spam messages are disliked by With Route Mobile’s strong with a high speed reactivity of everyone. The partnership with market presence and reach, support and few issues faced 365squared - A Route Mobile they will play a vital role in with them. The proble
Slide 39: Testimonials
Testimonials Route Mobile and Du have been With the growing prominence of social Integration with FreshSales for BFC is working closely for several ICT Projects media, we believe that WhatsApp implemented allowing us to easily keep related to Dubai's Smart City banking service will offer more our cl
Slide 40: Testimonials
Testimonials We are delighted to recommend With SMS and Acculync, we at We have been using Route Mobile's 365squared - A Route Mobile Brand Factory are now able to focus messaging platform for the past year Company for their continued efforts on enhancing customer and are extremely pleased with the
Slide 41: Testimonials
Testimonials Consistently for the last few years Route This initiative is in line with our Since, our units are present Mobile has appeared as a Top Vendor in continuous efforts to support SMBs in globally, we were able to ROCCO’s Global Vendor Benchmarking the UAE by creating a platform that stream
Slide 42: Thank You
Thank You Chat with us Write to us at All rights reserved with Route Mobile Limited sales@routemobile.com Visit: www.routemobile.com Registered & Corporate Address: Follow us on 3rd Floor, 4th Dimension, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064