Text S.a. · GPW:TXT
Text — LiveChat Software — FY2021/22 Earnings Presentation
28 slides from Text's earnings presentation, June 2022
Slide 1: LiveChat Software Investor Presentation
LiveChat Software Investor Presentation Annual Results | JUNE 2022 1
Slide 2: Vision
VISION Customer communication without barriers
Slide 3: Mission
MISSION Help people and businesses communicate better and fully express themselves
Slide 4: Key Facts
KEY FACTS B2B subscription revenue Unique customer Global SaaS business acquisition model Ca 40% of MRR generated in the model Allowing high, US, less than 2% in Poland sustainable margins. Four products Co-founders Dividend company LiveChat, ChatBot, HelpDesk, Consortium led by KnowledgeBase with p
Slide 5: 2021/22 FY and Q4
2021/22 FY and Q4
Slide 6: Highlights
HIGHLIGHTS ● Revenues increased by 24.3% to PLN 222.5 million, and the net profit by 18.8% to PLN 119.0 million. ● USD nominated MRR grew by 15.4% over the year to USD 4.64 million at March 31. ● The number of paying LiveChat customers increased by 8.2% and ChatBot customers - by 28.3%. ● The ARPU of
Slide 7: Revenues and MRR
REVENUES AND MRR Annual revenues Annual revenues USD mn PLN mn +20.0% +24.3% Monthly Recurring Revenues (MRR), USD mn +15.3% 7
Slide 8: Annual Revenues (in PLN mn)
ANNUAL REVENUES (IN PLN MN) *revenues for fiscal years ended March 31 8
Slide 9: Maintained High Profitability
MAINTAINED HIGH PROFITABILITY Net profit and net profit margin (PLN mn,%) EBITDA and EBITDA margin (PLN mn, %) 9
Slide 10: Financial Results (PLN mn)
FINANCIAL RESULTS (PLN MN) +24.3% +19.6% +18.8% 10
Slide 11: Financial Results (PLN mn)
FINANCIAL RESULTS (PLN MN) +28.6% +9.2% +10.1% 11
Slide 12: Cash Position (PLN mn)
CASH POSITION (PLN MN) cash 31.03.2022 On August 18, 2021 the AGM decided to allocate PLN 95 mn for the payment of dividend to shareholders, out of which PLN 72.5 mn was paid in H1 2021/2. In January 2022 Company paid an advance towards planned dividend (PLN 29.4 mn). 12
Slide 13: Revenue per Product
REVENUE PER PRODUCT Revenues per Q4 Q4 Change Change product (PLN th) 2020/21 2021/22 2020/21 2021/22 * 170 639 207 326 +21.5% 45 267 57 443 +26.9% 7 102 12 019 +69.2% 2 348 3 479 +48.2% 1 269 3 170 +150% 438 900 +105% *Including: Marketplace and KnowledgeBase 13
Slide 14: Revenue Split by Products
REVENUE SPLIT BY PRODUCTS 5.3% 1.4% Data for FY 2021/22 LiveChat revenues include Marketplace and KnowledgeBase 14
Slide 15: Quarterly Revenues (in USD mn)
QUARTERLY REVENUES (IN USD MN) As reported in reports on preliminary results 15
Slide 16: MRR of All Products (in USD mn)
MRR OF ALL PRODUCTS (IN USD MN) +15% +36% +18% At the end of a given month 16
Slide 17: MRR of All Products (in USD mn)
MRR OF ALL PRODUCTS (IN USD MN) At the end of a given month 17
Slide 18: Geography (MRR Split)
GEOGRAPHY (MRR SPLIT) MRR as at the end of May 2022 without taking into account revenues that are not allocated to specific countries. In this perspective, Poland accounts for approx. 1.5% of MRR 18
Slide 19: LiveChat
LIVECHAT Monthly Recurring Revenues (USD mn) Number of clients Average revenue per user (ARPU, USD) 19
Slide 20: ChatBot
CHATBOT Monthly Recurring Revenues (USD mn) Number of clients Average revenue per user (ARPU, USD) 20
Slide 21: KPI's: LiveChat Number of Customers
KPI’S LiveChat (number of customers) At the end of March 2022 the number of LiveChat clients grew to 35.559 (plus 977 in the last three months and plus 445 in March alone). 21
Slide 22: KPI's: ARPU of LiveChat
KPI’S ARPU of LiveChat (in USD) ARPU supported by a pricing model change in early 2020. Focus on mid-market should translate into further growth of ARPU in the future. 22
Slide 23: KPI's: ARPU and Initial ARPU of LiveChat
KPI’S ARPU and initial ARPU of LiveChat (in USD) In three months of Q4 (January-March) alone LiveChat’s ARPU grew by ca. 2 USD. The trend continues for customers to increase ARPU over time. Initial Sale ARPU (or Avarage Sale Price) is the average MRR of new customers at the moment they convert to a
Slide 24: KPI's: ChatBot Paying Customers
KPI’S ChatBot (number of paying customers) The number of ChatBot customers exceeded 1.000 in January 2020. At the end of March 2022, ChatBot had 2.404 active and paying clients. 24
Slide 25: KPI's: ARPU of ChatBot
KPI’S ARPU of ChatBot (in USD) The visible increase in the sale price is the effect of introducing new subscription plans in January 2020. Payments for additional interactions (exceeding the subscriber’s plan limit) are not included in the MRR and ARPU ChatBot. 25
Slide 26: Key Events
KEY EVENTS ● Revenues increased by 24.3% and the net profit by 18.8%. Earnings ● MRR grew by 15.4% over the year to USD 4.64 million ● The ARPU of the LiveChat product increased by 3.3%, and the ChatBot by 17.7%. ● Partner Program introduced tier based system. Customer ● Cooperation with WordPress VI
Slide 27: Dictionary
DICTIONARY Software as a Service, is a business model where a software is licensed on a subscription SAAS basis and it is stored in the cloud. Monthly Recurring Revenues, it is a measure of predictable total revenue generated from all MRR active and paying subscriptions in a particular month. It inc
Slide 28: Investor Relations
INVESTOR RELATIONS ir@livechat.com FIND OUT MORE: investor.livechatinc.com DISCLAIMER This document may include forward-looking statements. Because such statements deal with future events, they are subject to various risks and uncertainties. The Company undertakes no obligation to revise or update f