Text S.a. · GPW:TXT
Text — 23rd Pekao Annual Emerging Europe Investment Conference 2026
37 slides from Text's conference presentation, September 2026
Slide 1: Disclaimer
Disclaimer: This presentation has been prepared internally by TEXT S.A. (the "Company") and is intended solely for the use of its intended recipients. Any reproduction, distribution, or transmission of this presentation, in whole or in part, without the prior written consent of the Company is prohib
Slide 2: 23rd Annual Emerging Europe Investment Conference
BM Bank Pekao 23rd Annual Emerging Europe Investment Conference September 2026
Slide 3: TEXT at Winter Games
TEXT AT WINTER GAMES 3 Full story on our website
Slide 4: 2026/27 - Most Important Developments
2026/27 - MOST IMPORTANT DEVELOPMENTS - In May 2026, the Company obtained SOC 2, Type 2 attestation. - In May 2026, the Company presented a new visual identity and began implementing the Go-To-Market strategy for the Text product. - In June 2026, the Company finalized the purchase of the livechat.ai
Slide 5: KPIs
HEXE 2026/27 Q1 KPis
Slide 6: MRR of All Products (M USD)
MRR OF ALL PRODUCTS (M USD) Monthly Recurring Revenues at the end of a given month 6
Slide 7: Payments Received (M USD)
PAYMENTS RECEIVED (M USD) As reported in reports on preliminary results The presented data are the estimates and preliminary as published in the respective reports. Therefore, they may ultimately differ from those shown in the periodic financial reports. Because the Company generates the vast majority
Slide 8: Future Revenue (M PLN)
FUTURE REVENUE (M PLN) The annual subscriptions and longer contracts are spread evenly over the time the service is provided, creating the revenues of the future revenues. Presented as liabilities from customer contracts at the end of Q1 2026/27 they amounted to PLN 77.2 million. The significant inc
Slide 9: Growing Share of Customers with MRR >= 500 USD
GROWING SHARE OF CUSTOMERS WITH MRR => 500 USD MRR, USD million Customers with MRR =>500 USD responsible for over 55% of MRR at the end of June 2026, up from 45% a year earlier, showing potential in expanding existing customers and targeting bigger customers. 9
Slide 10: Increasing Share of MRR from Customers with Multiple Products
INCREASING SHARE OF MRR FROM CUSTOMERS WITH MULTIPLE PRODUCTS % share of MRR Multiproduct customers are responsible for almost 40% of MRR a the end of June 2026, which is a 5 percentage points increase within a year. Shows our journey from one-product company to multi-product company with an aim to
Slide 11: Financial Results
HEXE Q1 2026/27 Financial results
Slide 12: Financial Results (M PLN)
FINANCIAL RESULTS (M PLN) -1.9% -7.4% -6.2% Exchange rates have a significant impact on the Company's results, as virtually all of its revenues are generated in USD. The average USD/PLN exchange rate used to convert results during the period was 3.9% lower than during the same period of the previous
Slide 13: Margins (as % of Revenue)
MARGINS (AS % OF REVENUE) The first quarter saw another period of recovery in gross profit margins. Other profitability figures declined slightly, reflecting one-time costs (approximately PLN 2 million) related to the changes in the the sales process. Additionally, the USD/PLN exchange rate may also
Slide 14: Cash Position (PLN mn)
CASH POSITION (PLN MN) cash 30.06.2026 During the quarter, net cash flows from operating activities were 22.2% higher than those recorded in the same period of the previous year. 14
Slide 15: Revenue per Product
REVENUE PER PRODUCT Revenues per product 2024/25 2025/26 Change Q1 2025/26 Q1 2026/27 Change (PLN mn) * 314 323 275 495 -12.4% 72 192 69 286 -4.0% 26 160 28 694 +9.7% 6 807 7 268 +6.8% 13 695 24 884 +81.7% 5 799 6 643 +14.6% In 2025/26 FY, LiveChat accounted for 83.3% of all Group revenues (vs 83.7%
Slide 16: Revenue Split by Products
REVENUE SPLIT BY PRODUCTS Q1 2026/27 revenue split 7.6% 8.7% 83.3% 0.4% *LiveChat revenues includes marketplace. 16
Slide 17: Revenues by Geographies
REVENUES BY GEOGRAPHIES English-speaking countries continue to generate below 50% of the revenues. Poland with 1.4% share in revenues is in TOP 15 countries. 17
Slide 18: Highlights Q1 2026/27
HIGHLIGHTS - MRR increased by 7.6% QoQ (4% YoY) to USD 7.46mn (ARR = USD 89.52 million) mainly due to the end of LiveChat pricing grandfathering. - Payments received increased by 10.8% y/y (+7.2 q/q) to USD 24.19 mn. Q1 KPIs - - API usage slightly below 250 thous. USD in a quarter (revenue is not in
Slide 19: Company overview
Company overview
Slide 20: Key Facts
KEY FACTS B2B subscription revenue Unique customer Global SaaS business acquisition model Ca 35% of MRR generated in the model Allowing high, US, less than 2% in Poland sustainable margins. Growth story Co-founders Dividend company Consortium led by co-founders is company’s With a track record of sh
Slide 21: We help our customers to
We help our customers to: ● Monetize their business online by providing tools to convert website visitors into paying customers. ● Automate their communication through features like chatbots and canned responses, saving time and resources. ● Improve the quality of their customer service by offering i
Slide 22: Product on Offense
PRODUCT ON OFFENSE 59% is what others call impressive We call it the starting point 22
Slide 23: Product on Offense
EEXE PRODUCT ON OFFENSE Conversion rate to order lift when customers chat with AI agent. © Absolutely! We have some fantastic patriotic t-shirts pertect for celebrating the th of July, including designs featuring the America250 logo, "Made in America” statements, and creative American flag graphics.
Slide 24: Product on Offense
PRODUCT ON OFFENSE - *914 Shopify and BigCommerce merchants using Text and LiveChat product in April - Growth by 39% over month 24
Slide 25: Product on Offense
EEXE PRODUCT ON OFFENSE 2M+ workflow executions last month ONE MONTH WITH TEXT ~33,000 hours of work saved. Humans and AI agents running the same workflows. 25
Slide 26: Streaming Customer Support
STREAMING CUSTOMER SUPPORT STS - Poland’s leading sports betting brand, trusted by a massive community of bettors ● high traffic at times resulting in over 500,000 chats each year ● 82% customer satisfaction thanks to use of Text products 26
Slide 27: Monetizing
EEXE MONETIZING Wembley Stadium Earns Over $1.5M in Eight Months with ChatBot on the AI- powered Frontline <2. WEMBLEY @ 27
Slide 28: Monetizing
MONETIZING Ponees, lures Pioneer Millworks Increased Average Opportunity Value by 16% The company brings their customer service and sales team closer together, resulting in more closed projects and increased conversion rates. increase in the average opportunity value growth in online samples transac
Slide 29: Monetizing
MONETIZING forsalebyownerés ForSaleByOwner is Growing 100% a Year Since Installing LiveChat The company improved the quality and speed of customer service on their website, so customers can rely on it and trust it with their property transactions. EEXE 29
Slide 30: Improving Customer Experience and CSAT
IMPROVING CUSTOMER EXPERIENCE AND CSAT 30
Slide 31: Improving Customer Experience and CSAT
IMPROVING CUSTOMER EXPERIENCE AND CSAT 31
Slide 32: Automation
AUTOMATION brastel Brastel case study Learn how Brastel set up 20 workflows and f reduced handling time per ticket by up to 39%. Read the story > Brastel team saves 8 minutes handling Brastel team saves 12 minutes handling each ticket for Brastel Remit. It's a 35% each ticket for Telecom. It's a 39%
Slide 33: Automation and CSAT
EEXE AUTOMATION AND CSAT Funded Trading Plus Achieves 93% CSAT in 125K Yearly Chats and Reduces Workload by 18% A ©) 33
Slide 34: And We Are Doing That at Scale
AND WE ARE DOING THAT AT SCALE 34
Slide 35: Meet 250+ A-players
Meet 250+ A-players text.com/team
Slide 36: Shareholders - Company Still Led by Founders
SHAREHOLDERS - COMPANY STILL LED BY FOUNDERS* * According to the shareholders’ notifications received by the Company, public data from the Polish pension funds’ reports 14
Slide 37: Disclaimer
Disclaimer: This presentation has been prepared internally by TEXT S.A. (the "Company") and is intended solely for the use of its intended recipients. Any reproduction, distribution, or transmission of this presentation, in whole or in part, without the prior written consent of the Company is prohib
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