Business
ZAWYA: Gulf Bank renews its strategic collaboration with Mastercard
ZAWYA: Gulf Bank renews its strategic collaboration with Mastercard
About this update from Gulf Bank K.s.c.
Sami Mahfouz: Our priority is to deliver seamless, secure, and innovative banking experiences that simplify our customers’ everyday livesDimitrios Dosis: We remain committed to empowering Gulf Bank customers through world-class payment technologiesAs part of its continued commitment to placing customers at the heart of its operations and delivering banking solutions designed to be secure, convenient, and innovative, Gulf Bank has announced the renewal of its long-term strategic collaboration with Mastercard. This renewed agreement reflects the Bank’s ongoing efforts to enhance service quality, improve digital accessibility, and respond proactively to the evolving expectations of customers across all segments.The renewal reinforces Gulf Bank’s customer-first strategy, which focuses on providing seamless banking experiences, personalized financial solutions, and reliable digital platforms that enable customers to manage their finances with ease and confidence. Through this collaboration, the Bank aims to further strengthen its ability to offer fast, secure, and user-friendly payment services that support customers’ daily transactions and long-term financial needs.Under the renewed agreement, Mastercard will continue to provide Gulf Bank with advanced payment technologies, innovative digital solutions, and global expertise in the payments ecosystem. These solutions are designed to help enhance transaction security, expand contactless and mobile payment services, and introduce new features that improve convenience, transparency, and reliability for customers.The agreement also includes comprehensive consultancy services, specialized training programs, and technical support, ensuring that Gulf Bank employees are equipped with the knowledge and tools needed to serve customers efficiently and respond effectively to their needs. This integrated approach reflects both parties’ commitment to building a responsive, future-ready banking environment centered on trust, service excellence, and continuous improvement.The agreement was signed in the presence of Gulf Bank’s Acting Chief Executive Officer, Sami Mahfouz; Acting Deputy Chief Executive Officer, Faisal AlAdsani; Mr. Mohammed Taqi, Assistant General Manager of Consumer Banking; President of Mastercard for Eastern Europe, the Middle East, and Africa, Dr. Dimitrios Dosis; and Mastercard Country Manager for Qatar a...