Technology
Quadient UK Open Locker Network Surpasses 3,000 Locations Nationwide
Parcel Pending by Quadient Open Locker Network in the UK The Parcel Pending by Quadient locker network now exceeds 3,000 locations across the UK. The milestone expands Quadient’s network, providing consumers, retailers, service providers and carriers with greater flexibility and advancing first and last mile logistics Paris Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, today announced that its Parcel Pending by Quadient network
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Parcel Pending by Quadient Open Locker Network in the UK Paris Quadient (Euronext Paris: QDT), a global automation platform powering secure and sustainable business connections, today announced that its Parcel Pending by Quadient network now exceeds 3,000 locations across the UK. This achievement strengthens one of the country's largest carrier-agnostic open locker networks and expands convenient out-of-home services for consumers, retailers, service providers and carriers. Lockers serve as local convenience hubs, providing secure self-service parcel collection and returns for multiple carriers through a single network. Open to all major logistics providers, including Royal Mail, Evri, DPD and UPS, the lockers allow consumers to send, collect and return parcels securely, 24 hours a day at key convenient locations across the country. The network also supports prescription collection, retail click-and-collect, key exchange, spare parts collection and temporary luggage storage through partnerships with companies such as KeyNest, Stasher, Qeepl and Radical. This expansion aligns with evolving consumer expectations. Research commissioned by Quadient found that 59% of consumers want to manage parcels from multiple carriers in one location, while 54% are frustrated by visiting different locations for deliveries and returns. Additionally, 50% cite limited drop-off locations as a key frustration, highlighting the demand for large easily accessible carrier-agnostic infrastructure. For carriers and service providers, the network offers a scalable and cost-effective alternative to home delivery, reducing failed delivery attempts, improving operational efficiency, and supporting sustainability through consolidated first and last mile deliveries. Strategically located in premium locations in retail destinations, railway stations, petrol forecourts, leisure venues, and community locations, the lockers also help generate additional footfall for hosts and simplify everyday errands for consumers. Quadient's research shows that 76% of customers visit specifically to use a locker, with 27% entering the premises to use additional facilities or services. Of these, 82% make a purchase, and 41% report a more positive perception of the host venue for offering Parcel Pending by Quadient lockers. Today, Quadient lockers are available through a growing network of trusted host partners , including Shell Service Stations, Morrisons, Northern Rail, Buzz Bingo, Everyone Active, The Range and Stonegate Group pubs, bringing convenient parcel services closer to communities across the UK.