
3Q 2026 Investor Presentation
November 2026
INVESTOR PRESENTATION
Company OverviewOur business, products, members and operating model
COMPANY OVERVIEW
A scaled platform for responsible credit and savingsOportun helps hardworking members borrow, save and build financial resilience
Select Financial Data
YTD26
A financial platform empowering its hardworking members
Aggregate Originations | $1,476M |
Total Revenue | $708M |
NCO Rate | 11.7% |
GAAP Net Income | $34M |
Adjusted Net Income | $57M |
Diluted EPS | $0.68 |
Adjusted EPS | $1.14 |
Responsible credit and savings products address access to affordable credit and the ability to build savings
Serving responsible members with modest incomes and limited savings
Member-first, omni-channel application and servicing
Centralized technology and a fully automated risk engine
8M+ loans originated since 2005
$23.3B in credit extended since founding
1.4M members helped to build credit histories
Nasdaq: OPRT • borrowing + savings • automated decisions
$13.5B saved by Set & Save™ members since 2015
BORROW RESPONSIBLY • SAVE CONSISTENTLY • BUILD RESILIENCE
See Appendix for Key Definitions and non-GAAP reconciliation to the most comparable GAAP measure; numbers may not foot or cross due to rounding. 4
COMPANY MISSION
Borrowing, savings and budgeting for hardworking individualsMission
Empowering members to build a better future
Unsecured Personal Loans
Secured Personal Loans
Savings
Strong Customer Value Proposition
Proprietary Underwriting Engine
Comprehensive Physical and Digital Channels
Unique Servicing and Collections Capabilities
Award Winning Savings Product
5
Low-to-moderate income individuals benefiting from responsible lending and effortless savings products
Target MarketEnglish and Spanish speaking customer base, seamlessly engaging with bilingual contact center team
Thin-file / no-file borrowers who are traditionally underserved
FINANCIAL HEALTH IN THE U.S.
Addressing the biggest challenges facing U.S. consumers 69%53%
of U.S. households struggle with spending, saving, borrowing and planning(2)
would struggle to come up with
$1,000 in an emergency(3)
77%
51%57%
had bank-related account fees in the past year(4)
are not confident about their long-term financial goals(2)
of Americans do not feel that they are completely financially secure(1)
75%aren't completely satisfied with the amount of money they've saved(5)
See Appendix for Endnotes 6
CREDIT PRODUCTS
Responsibly structured credit productsSecured Personal Loans
Personal installment loan product secured by an automobile, allowing members to access larger loan sizes
$6,674
$3,100 | $9,100
35 months
25 | 43 months
33.2%
Unsecured Personal Loans
Simple-to-understand, affordable, unsecured, fully-amortizing installment loans with fixed payments
$3,413
$1,000 | $5,000
27 months
19 | 34 months
36.2%
Member SolutionUse Case
Avg Loan Size
25th and 75th Percentile
Avg Term
25th and 75th Percentile
Weighted Avg APR
Data based on originations for the three-months ended September 30, 2026. 7
CUSTOMER VALUE PROPOSITION
$292
$2,393
$516
Payday Loans
Competitor Installment Loans
Cost of borrowing between $500-$1,500*
Positive social impact
1.4M
Credit histories established(6)
Oportun delivers meaningfully lower borrowing costsThe Oportun cost advantage
5x competitor products are more expensive on average*
8x online-only payday loans are more expensive*
8
* Based on the average cost of unsecured personal loans of $500 - $1,500 as determined by internal calculations using data from an external survey of competitor loans originated in 2025. See Appendix for Endnotes
UNDERWRITING
Proprietary credit model drives underwriting momentum100% centralized and automated underwriting
Billions of data points
AI-enhanced model architecture
Integrates alternative, cash-flow and bureau signals; V13 in 2026 adds early-default models and five new data sources.
────────────────────────────────
THREE UNDERWRITING DIMENSIONS
Alternative Data Score Scores 100% of customers-including no-hits and non-scorables-using bank transaction, rental and cell-phone payment data.
Income verification + ability-to-pay Uses income and cash-flow signals to support approval and loan amount decisions.
Custom-built bureau score Improves accuracy for thin-file customers using a model built for Oportun's member base.
AI/ML models continuously learn from credit, fraud and transaction signals
1,000+ end nodes
Precision in approval, decline and loan amount decisions
3 independent frameworks
Very fine gradations of credit risk
30+ alternative data sources
Ongoing learning as new data sets are added
Bank transaction data
Improves underwriting, marketing and servicing
Built to adapt quickly as the credit environment changes
9
GEOGRAPHIC FOOTPRINT
Credit products available in most states22 Payment channels Virtual and Onsite
supported contact centers
123 Physical Store locations in the US
41 states where loans are available
8 states where Oportun has physical stores
Oportun's Headquarters in San Mateo, CA
Physical store locations
Mobile access via Oportun's app
Based on data as of September 30, 2026. 10
ORIGINATIONS AND SERVICING
Multi-channel loan originations...55% of applicants used more than one channel; 79% used mobile / digital during their application
Loan origination channels • 3Q26*
Retail + partners
Contact centers
Mobile / digital
23%123 retail + 460 partner locations
51%500+ team members
26%Award-winning app + online
Retail footprint: locations across eight states
Partner network: 460 Lending-as-a-Service locations
Partner brands: DolFinTech and Western Union
Application support: assistance throughout the loan process
Member engagement: 500+ team members also market products
Scale: two contact centers in Mexico
Digital journey: mobile and online experiences optimized for conversion
Channel role: 79% used mobile / digital during their application
Cross-channel use: digital participation even when an application begins in retail or a contact center
* Based on loan originations for the three months ended September 30, 2026 11
ORIGINATIONS AND SERVICING
...and multi-channel loan servicing~62,000
91% of payments were received via debit or ACH, complemented by more than 100K partner payment locations
Payment channels • 3Q26*
How members pay
More than 100K partner payment locations
77%
ACH
Debit
In-Store
Partner
14% 7%
2%
~23,000
~30,000
* Based on payments received for the three months ended September 30, 2026 12
AUTOMATED SAVINGS
Problem
53%
of U.S. consumers would struggle to come up with
$1,000 in the event of an emergency(3)
Solution
A.I.-driven saving
that helps members effortlessly save toward their goals
Award winning savings appImpact
$13.5B+
saved for members since 2015
See Appendix for Endnotes
#1 Savings App of 2025according to Bankrate 9 Best Money-Saving
Apps of 2025
Excellent Personal Finance Apps according to Forbes
7 Personal Finance Apps For Simplifying Your Money
13
INVESTOR PRESENTATION
Strategic PrioritiesThe initiatives guiding execution and long-term value creation
MARKET OPPORTUNITY AND DIFFERENTIATED CAPABILITIES
A large addressable market and differentiated capabilities
ADDRESSABLE MARKET
119MTotal addressable market*
DIFFERENTIATED CAPABILITIES
42M
Latino*
77M
Non-Latino*
270MBILINGUAL BY DESIGN
Products and services offered in English and Spanish, across all channels
20 YEARS OF DATA SCIENCE INNOVATION
Proprietary data advantage, pioneers in alternative data and machine learning usage towards underserved communities
OMNI-CHANNEL PRESENCE
123 retail locations, ~460 LaaS locations and 1,000+ agents, mobile app with 4.7 out of 5 Apple Store Rating
CAPITAL MARKETS ACCESS
55 unique ABS investors and 5 warehouse facilities
1.1M
Active Members
U.S. adult population+
Oportun Forward strategic opportunity:
Better product fit Stronger conversion
Better economics
Greater capacity for responsible growth
15
* TAM (total addressable market) starts with the total U.S. adult population and excludes individuals who do not meet our risk approval criteria or do not have a need for our products. Our estimate of 119M U.S. addressable consumers is based on internal analyses and assumptions that may prove incorrect. The estimate is forward-looking, inherently uncertain, and does not account for competitive, regulatory, or technological developments that may limit the market we can serve. Actual market size and our ability to capture any portion of it may differ materially from our estimates. TAM is not a forecast of our revenue, growth, or market share. Latino/non-Latino TAM breakout reflects internal estimates based on Spanish-surname. Classification is not based on self-reported ethnicity and may misclassify individuals in either group.
+ U.S. Census data as of 2025.
STRATEGY
Forward
Our mission: Empower members to build a better future
THREE STRATEGIC PRIORITIES
Match qualified consumers to the right product and broaden the funnel
Responsibly revitalizing the new member engine
Drive durable growth
Reward strong performance with better offers, less friction and an interconnected experience
Recognizing and rewarding returning members
Build lasting member relationships
Improve member lifecycle decisioning, scale efficiently and maintain capital and funding capacity
Reducing volatility across cycles
Deliver predictable returns
Designed to accelerate our mission and enhance shareholder value over time
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MEMBER STABILITY
Member stability supports a disciplined credit stance659
average Vantage score at origination*
~98% of ending principal balance had a Vantage score at origination
U.S. BANK ACCOUNTS
95%of loans disbursed to U.S. bank accounts+
EMPLOYMENT STABILITY 5.7 years on average with the same employer
RESIDENTIAL STABILITY 6.5 years on average at the same residence
Figures reflect member attributes for loans originated during 3Q26.
* Active loans as of 9/30/26. 17
+ No loans are disbursed to non-U.S. bank accounts.
NEW MEMBER UNDERWRITING
A more disciplined approach to new member growthOportun now adding new lower-risk members at a more sustainable pace without affiliate lead generation sourcing; risk-based pricing reintroduced in 3Q26
New member loan volume ($M)*
$1,145M
Retail / Contact Center
Online - Affiliate Lead Generation Online - Organic Lead Generation
88%
12%
$654M
72%
$306M
50%
32%
18%
56%
7% | |||||||
21% | |||||||
4Q18-4Q19 | 1Q20-1Q21 | 2Q21-2Q22 | |||||
Pre-Covid Bad rate+ ~6% 60% of Portfolio > 36% APR | Covid Suppressed 0% of Portfolio > 36% APR | New Member Acceleration Bad rate+ ~15% 0% of Portfolio > 36% APR |
44%
$559M
3Q25-3Q26
Disciplined New Member Growth
Bad rate+ ~5%
1% of Portfolio > 36% APR†
*Volume is for unsecured personal loans and secured personal loans.
18
+Bad rate defined as the dollar percentage of loans that become 30+ days delinquent or are charged off within six months of origination. Disciplined New Member Growth bad rate calculated using only loans in the cohort that have reached six months of seasoning.
†Risk-based pricing, including certain loans above 36% APR, returned in 3Q26.
CREDIT PERFORMANCE
NCO rate down sharply Y/Y and sequentiallyNCO RATE* 30+ DAY DELINQUENCY RATE*
(121) bps
(139) bps
10.6%
11.8%
12.0%
((6611))bbppss
4.1%
4.7%
4.0%
3Q25 2Q26 3Q26
3Q25 2Q26 3Q26
* See Appendix for definition of Annualized Net Charge-Off Rate and 30+ Day Delinquency Rate; numbers may not foot or cross due to rounding. 19
Financial OverviewPerformance, profitability and capital priorities
INVESTOR PRESENTATION
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